Service Line Warranties Of America Review 2024

Plans & Coverage Of Service Line Warranties Of America

SLWA offers different types of coverage plans to homeowners. This includes exterior water, sewer, interior electric, and gas lines. 

• SLWA’s specialized plans, like Water Line Protection, Sewer/Septic Line Security, and Interior Plumbing & Drainage, cover water lines, sewer systems, and interior plumbing. The plans cover issues such as leaks, blockages, and bursts. These utility plans feature the exterior and interior coverage of some major issues in your home.
• The Exterior Electrical Line plan focuses on safeguarding the outer electrical wiring of your house. This plan aims to prevent power outages and flickering lights, ensuring the uninterrupted flow of electricity. 
• Furthermore, SLWA’s Gas Line Plus plan provides essential coverage for gas line repairs, replacement, and gas safety valves.

You must note that SLWA offers no optional add-ons, so you may not customize the coverage. Also, the plans differ according to the location. For instance, Los Angeles customers can only take advantage of the Exterior Sewer/Septic Line Plan, while Tennessee customers can purchase interior plumbing, exterior water, and sewer/septic lines plans. 

We understand that each homeowner has unique concerns and priorities when purchasing a warranty plan. That’s why we encourage homeowners to assess their anticipated expenses and consider their specific needs before deciding.

Coverage Limitations & Exclusions

Your SLWA contract comes with certain coverage limitations. The company has varying coverage limits for each plan. 

According to SLWA’s service contracts, the limits are as follows:

Moreover, like all home warranty companies, Service Line  Warranties Of America covers breakdowns from normal wear and tear. However, the company has the following exclusions:

• SLWA contracts typically do not cover pre-existing conditions, issues, or damages before the contract’s effective date.
• Coverage may be voided if damages are caused by the homeowner’s negligence, improper use, or lack of proper maintenance.
• Damage resulting from natural disasters, such as earthquakes, floods, hurricanes, or wildfires, may not be covered by SLWA contracts. Homeowners may need separate insurance policies to protect against such events.
• SLWA contracts generally do not cover non-operational items, cosmetic damages, or aesthetic enhancements.
• Contracts typically exclude coverage for systems and appliances used for commercial purposes, as they are designed for residential use only.
• Damages caused by improper installation, modification, or unauthorized repairs are usually not covered by SLWA contracts.

It is essential for homeowners to thoroughly review their SLWA contract to understand the specific exclusions and limitations that apply. This will help ensure a clear understanding of the coverage and any circumstances in which claims may not be accepted.

Service Line Warranties Of America Cost 

The Service Line Warranty Plans cost varies, depending on the locations. We strongly recommend you get in touch with SLWA to get an exact price. However, upon research, we found the pricing of the following plans in Tennessee. Take a look.

Review Of Plans, Coverage & Customer Service of Service Line Warranties of America

Service Line Warranties of America has existed since 2003 and is the largest company offering utility line plans in the US, with about 4 million customers. Notably, they have performed 500K repairs through 2020 with less than 100 complaints on BBB. These facts suggest that SLWA is keeping its reputation in handling service requests across the 33 states well. 

Review Of Service Line Warranties Of America’s Plans & Coverage

• Service Line Warranties of America is a reliable option for utility line breaks and repairs not typically covered by municipal bodies. Their paid utility plan provides valuable financial protection, specifically for repairs and replacements of water, gas, or electrical lines.
• However, it’s important to note that home appliances and systems coverage may require additional plans from other companies.

Review Of Service Line Warranties Of America’s Customer Services

• Despite SLWA receiving a 4.4-star rating on our website, recent reviews indicate a mix of customer opinions. While some homeowners have praised the company for its service excellence, others have expressed concerns about delays in claim requests. 
• Also, SLWA has an impressive A+ rating from the Better Business Bureau (BBB) and 4.4/5 stars on Google. However, it is essential to consider that SLWA operates in a relatively smaller serving area, which may contribute to the limited number of reviews and complaints. 

Service Line Warranties Of America Claims Filing Procedure: Phone Number, Web Portal, & Online Form

You can start placing a service request once the 30-day waiting period is finished. Here are the steps to follow.

• You can start a claim by contacting SLWA’s customer care hotline at 1-866-922-9006.
• Alternatively, you can contact the company by sending a service request to service@slwofa.com.
• If your warranty plan covers the faulty component, the company will send one of its contractors to repair or replace it. 
• You only need to approve the repairs, and Service Line Warranties will pay the contractor. 
• There is no need to pay the technician as SLWA does not levy service call fees.
  

Note: As per SLWA’s contract, the company is not responsible for unauthorized repairs or replacements. 

Conclusion

With no service call fees, SLWA warranties cover plumbing, sewage, gas, and electric systems. The claim process is straightforward, and the maximum caps on some repair payments are significant. However, the company only offers services in a few states and only covers a portion of the systems in your house.

Ultimately, the decision to sign up for a paid utility plan depends on your circumstances, budget, and level of risk tolerance. Before deciding, it is crucial to thoroughly review the plan details, including the coverage and benefits provided. 

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