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Service One

Home Warranty Plan Details and Reviews for Service One

Service One

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888-351-0908

Rating Timeline
Customer Service 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
Service Timeliness 2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating
Repair Service 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
Overall Rating1.6 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
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9335 J Street Omaha, NE 68127 1840 Radford Road Dubuque, IA 5200 IA, NE
888-351-0908 $450
Premium $450
Deductible $75
Effective
NHSCA Membership No
Coverage Area Selected States Iowa, Nebraska
Years In Business 29
Total Reviews 2
Complaint Resolution No
BBB Rating A+
Executive Profiles NA
No. of Employees NA
Headquarters NA
Address 9335 J Street Omaha, NE 68127
Alias NA

Write an honest review now !

Get A Home Warranty Quote
Protect Your Appliances Now

Call Now for a Quote
888-351-0908

Write an honest review now !

Since its inception in 1989, the company has been specializing in providing repair and replacement services in a quick and efficient manner. In 2003, the current management took over the company and since then, the company has doubled their efforts to provide top notch services to their customers.

The company is headquartered in Omaha, Nebraska and claims that they are more like neighbours rather than service providers to their customers. Service One also takes pride in the fact that they support several humanitarian concerns which includes community parades, The Salvation Army, Walk for Juvenile Diabetes, Habitat for Humanity and more.

ServiceOne has numerous offline services, which includes both commercial and residential services, to offer their customers. Their services include Heating and Cooling, Plumbing, Appliance services and Maintenance services. They also have products designed to suit the needs of real estate agents.

For online services, customers can simply visit the official website of ServiceOne. The company has a host of online facilities that allow customers to read about their plans, purchase plans and even submit claims online.

Service One has more than just home warranty to offer for their customers. All their products are aimed at making homeownership a pleasant and hassle free experience. Some of their home ownership solutions are -

  • Traditional Home Warranty
  • New Construction Home Warranty
  • Service Agreements
The traditional home warranty is an assurance plan, says Service One. With costs as low as $1 a day, homeowners get protection for almost 20+ appliances. The plan comes with a deductible of $75.

The new construction home warranty protects a newly constructed home until it turns 5 years old. In this plan, which comes at $99 a year, 20+ household appliances and systems are offered protection. This plan too comes at a deductible of $75.

A ServiceOne service agreement is a contract that covers both repairs and labor charges incurred during repair services alone. The company currently offers 5 types of service agreements that come in varied levels of coverage. The plans and their average monthly prices are -
  • Gold Plan
  • Silver Plan
  • Bronze Plan
  • Copper Plan
  • Plumbing Plan
The Gold plan provides the maximum coverage while the Plumbing plan covers the least and most selective coverage.

Reviews & Ratings

Omaha - NE 03-13-2018
Kristine Timmerman Omaha NE
Posted On 03/13/18
Review No. 123739
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I had to have service one come out 5 times to fix my furnace in 2 weeks. In the end it turned out to be a manufacturer error that should have been fixed the previous winter. When I called to talk to a manager about getting a refund for the premium I paid, they never bothered to called me back. Not great customer service.
# 123739
Omaha - NE 03-17-2015
Cheryl Omaha NE
Posted On 03/17/15
Review No. 85858
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had a ServiceOne home warranty for 5 years. It has paid for itself many times over. The gals in the office are so nice and professional! Every tech that has come to my house knows their stuff!
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# 85858

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