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Super Home Inc

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Home Warranty Plan Details and Reviews for Super Home Inc

Super Home Inc

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(888) 351-0908

Rating Timeline
Customer Service 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating5 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
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120, 2nd Street, 4th Floor, San Francisco, CA 94105 VA, MD, DC, IL, PA, TX
(888) 351-0908 $192-$864
Premium $192-$864
Deductible $75
Effective 30 days from payment
NHSCA Membership No
Coverage Area Selected States Virginia, Maryland, District of Columbia, Illinois, Pennsylvania, Texas
Years In Business 3
Total Reviews 6
Complaint Resolution Yes
BBB Rating A+
Executive Profiles Escalation Authority: Customer Service Manager CEO: Jorey Ramer Customer Service Manager: Bill Davis Company Owners: Jorey Ramer - , Ryan Donnelly - , and Bill Davis -
No. of Employees 50
Headquarters San Francisco, CA
Address 120, 2nd Street, 4th Floor, San Francisco, CA 94105
Alias Super

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Get A Home Warranty Quote
Protect Your Appliances Now

Call Now for a Quote
(888) 351-0908

Super offers its services only in selective parts of Illinois, Pennsylvania and Texas. Illinois- Cook, DuPage and Lake counties; Pennsylvania- Philadelphia metro area; Texas- Dallas, Austin, San Antonio metro areas

Super is a new and upcoming home warranty company that entered the home warranty industry in 2015. Super claims to be the only technology home services company that pays for the costs that homeowners normally pay. The company provides services across 6 states in the country, namely Virginia, Maryland, Washington DC, and parts of Illinois, Pennsylvania and Texas.
Super's vision is to provide individualized care for the lifetime of a home. It intends to reinvent the home warranty industry with exceptional service experience, expanded financial protections, and a comprehensive technology-driven solution. It alleges to create a system that not only fixes home related problems but also anticipates the need for preventive measures in home services, covered or uncovered.

Super has a user-friendly website that allows its customers to file an online claim either from your desktop, tablet, or mobile phone. It offers you the additional feature to schedule an appointment online, as well.
The company also sends weekly reminders and maintenance tips to remind its clients. These reminders inform you when to clean the refrigerator coils or drain your hot water heater. Super offers its clients the option to submit a Concierge request to take care of the maintenance for which they can apply for Service Rewards to help offset the cost.

Super offers home warranty plans for homeowners and real estate agents alike. However, the plans offered are slightly different. Super offers buyer?s home warranty in three variants. The details and pricing are as follows:
Appliance $20 per month paid annually (least coverage)
Whole Home $60 per month paid annually
Premium Home $90 per month paid annually

The home warranty plans offered to realtors begin at a cost of $0.53 per day. The details of the annual pricing are as follows:
Appliance $192 per year
Whole Home $576
Premium Home $864

Reviews & Ratings

Cedar Park - TX 04-11-2018
Joel P Cedar Park TX
Posted On 04/11/18
Review No. 125080
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Really 5 stars, YES!! I could not be more impressed with a company. I have already used them several times. First time, my washer was making a loud banging noise, turned out to be the drum which its just cheaper to replace. within 5 days I had a dryer that matched what I already had NEW!! Exceeded my expectations every time I have used them. Easy to use, fanatical customer service. If you have used other home warranty companies and you know what kind of terrible service and issues you have had, well not with SUPER! Highly recommend!! view less
Really 5 stars, YES!! I could not be more impressed with a company. I have already used them several times. First time, my washer was making a loud banging noise, turned out to be the drum which its just cheaper to replace. within 5 days I had a dryer that matched what I already had NEW!! Exceeded my expectations every time I have used them. Easy to use, fanatical customer service. If you have
... view more
# 125080
Washington - DC 03-19-2018
Chris K Washington DC
Posted On 03/19/18
Review No. 123971
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have called a lot for a bunch of different things this year and am still impressed at how things work out so perfectly. I like that when I call super and speak with one person, and then I have to call back for the same reason but speak with a different person, the agent is already caught up to speed making it a faster process for the both of us.
# 123971
Mundelein - IL 03-19-2018
Bryan and Donna Mundelein IL
Posted On 03/19/18
Review No. 123970
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I am a happy super customer and appreciate the new vibe they are bringing to the industry. It's no surprise when you have better vendors you get better results.
# 123970
Laurel - MD 03-19-2018
Brian Laurel MD
Posted On 03/19/18
Review No. 123968
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
You live up to your name and I will continue to refer you guys to friends which I have done numerous times already. You compared to American Home shield, there is no comparison. We had American home shield and they were a pain. Nobody compares to you guys. The subcontractors you guys use are honest and excellent which is rare.
# 123968
Austin - TX 02-22-2018
Bert Moor Austin TX
Posted On 02/22/18
Review No. 123059
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It's a great company, when I call you answer right away and service is completed in a timely manner with no problems or complaints. Contractors are in and out.
# 123059
Houston - TX 02-21-2018
Ada L Houston TX
Posted On 02/21/18
Review No. 123021
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It's been a phenomenally great experience.
It's been stress-free. It has been a blessing.
Definitely referring friends to super if I can.
# 123021

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