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|Effective||30 days after enrollment|
|Coverage Area||Selected States Wisconsin, Illinois|
|Years In Business||26|
|Executive Profiles||James R. Imhoff - , President Will Schmid - , Executive Vice President Holly Donarski - , Director of Operations Joe Luther - , Director of Business Development -|
|No. of Employees||11 - 50|
|Address||1289 Deming Way, Suite 201 Madison, WI 53717|
Story behind the inception of Universal Home Protection (UHP) is that it was sparked during a lunch meeting of realtors who were complaining about the lack of good home warranty providers. Stemming from that talk, UHP was founded with the intention to provide a quality home warranty product to homeowners and real estate agents.
Since the early stages, the company wanted to distinguish themselves from other rivals in the home warranty industry. UHP started small, servicing customers in the Wisconsin region alone and later expanded to northern part of Illinois and Chicago region. UHP is headquartered in Madison, Wisconsin.
UHP has a large network of independent contractors who are dispatched to the customer’s home as soon as the claim is processed. A customer service wing functions 24/7 to accept customer’s service requests.
Online services can be availed through the company’s official website. Customers can submit claims online, renew plans and even purchase warranty products through the website. Real estate agents can also make use of the marketing tools available onsite.
Universal Home Protection has warranty products for sellers, buyers and homeowners. The company also has a service contract dedicated solely to new constructions. Following are the various categories of plans available: