over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Moody
COUNTRY:
St. Clair County
STATE:
AL
POPULATION:
10427
AREA CODE:
205
ZIP CODES COVERED:
35004,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in alabama
Kirk Collins, moody
On Dec 10, 2018
American Home Shield (AHS)
Save your money. We have been "customers" of American Home Shield (AHS) three times now. Our first two experiences was just alright. We decided a year ago to sign up for a home warranty as we had some appliance issues and just wanted peace of mind. That peace of mind was quickly taken away when we filed a service request on our furnace. A contractor came to repair the unit and damaged it worse. A second contractor came out and we did not hear back from him for 2 weeks so we called AHS. When calling into AHS expect hold time of 30- to 2 hours depending on the day. The second contractor "ordered the part twice", but it never came in. We never heard back from AHS, so we filed a complaint with the BBB. We learned the part is on back order for 8 weeks. 8 weeks from when? And why did we have to find out in an official response from AHS and not on one of the many times I held on the phone for over an hour to get a status update? We have been chasing contractors and AHS for almost 6 weeks. We have not had heat since October 26th. Here is what we learned: 1. AHS is not responsible for damage to anything done by a contractor, Section G.8. of your contract 2. there is a maximum they will pay for the warranty of specific items. For HVAC it is $1,500, so if it can't be repaired you foot the bill for the rest. Section E of the contract. 3. you must agree to arbitration and they choose the arbitrator. Section K2 of their contract. 4.Their customer service center takes forever to answer the phone and was not able to resolve any calls we made.Was told on three separate occasions someone would call us back. 5. All of the contractors that were sent have a rating of F on the BBB website.
