over 100,000 user reviews and research-intensive expert opinions.
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over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Brentwood
COUNTRY:
Contra Costa County
STATE:
CA
POPULATION:
54605
AREA CODE:
925
ZIP CODES COVERED:
94513,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in california
Guy Rognlien, Brentwood
On Jul 12, 2022
American Home Shield (AHS)
Great communication. Work was completed and better pressure but still too low. Service man stated its not the water pressure to the house but the actual faucet. Bummer because it’s 3 years old.
Susan , Brentwood
On Apr 24, 2022
American Home Shield (AHS)
We had compounded plumbing issues and each one was resolved with the expertise of a variety of technicians. Each technician was punctual, polite and professional. They were identified with the ir company truck and wearing logo uniforms combined with the employee badge. The customer service representative was outstanding as well as the dispatch service for appointments. The process was thorough and fair.
June Gomez, Brentwood
On Dec 20, 2019
American Home Shield (AHS)
Our oven coil fried itself to a crisp! We had to shut off the main power switch to the range to get the arcing to stop. This happened on Monday night. Tuesday evening I filed an online service call, and within 20 minutes there was a knock at my door. I was surprised to see the repair man standing there, but my phone had been on silent and I missed his call minutes after I filed the online report. He was in the neighborhood and conveniently could come right away. He had the part in his truck and had my oven fixed within 30 minutes.
MElmou, Brentwood
On Apr 24, 2019
American Home Shield (AHS)
This company is a scam as far I am concerned. They find ways to deny service and not pay. I am told they are not going to cover labor and parts for fixing water heater. I called 2 or 3 times a day, minimum hold time is over 30 minutes. The front line people can do nothing but transfer to dead line and wait and wait and until you give up. If you get someone, they put you on hold again while they are checking with approval dept. More hold time until you give up and good luck getting anything in writing. That's the trick they play. I heard AAA is doing home warranty now and look into it. This company is garbage.
Mouataquim, Brentwood
On Apr 22, 2019
American Home Shield (AHS)
I am not very happy with this company. They lack professionalism and understand the urgency of my issue. I file a request to fix my water heater 2 weeks ago and nothing has been done. They make false promises over the phone but nothing in writing. They are telling me they won\'t cover labor and parts. They will only pay for the tank and it will cost me over $1,000 out of pocket. The only other choice they offered is for me to hire another company, pay for the services on my own, submit the bill and they will only cover up to $800. Even that is questionable. They have provided nothing in writing that's binding. They can say whatever they want.
Lisa Pedrini, Brentwood
On Jun 05, 2018
American Home Shield (AHS)
So far I have used two different companies for Home Warranty\'s. They both have been good but where AHS has an advantage is they allow you to make monthly payments and a little less expensive. My payment is $43/month and everything is covered and my co-pay is $75. My dryer went out completely and they gave me a brand new replacement, free. The vendors they use are reputable and provide satisfactory to outstanding service levels. Why I deducted one star is that if you have to reach Customer Service LIVE, it can be frustrating sometimes. Although you can do everything online, what you can't do is add multiple items to an order. For example, toilet running, faucet slow drip, sink clogged. You need to talk to someone live for multiple item requests. One time it took me 2 days to reach a live person. Other times, 20 mins plus! So I can't give them a 5 Star until they improve their CS response time to calls or allow customers to add multiple items online. However, in all fairness I do recommend this company and plan to renew my warranty with them because they use great vendors and keep their word about replacements if they can't be fixed.
Pratick & Leena Mazumdar, Brentwood
On Aug 12, 2014
American Home Shield (AHS)
Reaching customer service by email is sometime very anoying. For online request, there should be a test box for comments to explain the nature of the issues. Incase it is follow-up request within 30 days, we should have separate part for that with comment box.
C. Fujinaga, Brentwood
On Mar 24, 2012
American Home Shield (AHS)
Took 11 days to have a simple water heater repair. Called Sunday night, plumber not available till Tuesday. Paid $60 and plumber said would take 3 to 5 days to get part in. No response so called Friday. No part yet and told 3 to 5 business days would be by Tuesday. Called Tuesday and part came in late and plumber not available on Wed. Came on Thursday and took 20 minutes to put in new part. 11 days is too long for a simple repair. Definetely not going to renew contract.
