over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Citrus Heights
COUNTRY:
Sacramento County
STATE:
CA
POPULATION:
83966
AREA CODE:
916
ZIP CODES COVERED:
95610, 95611, 95621,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in california
Cynthia Evans, Citrus Heights
On Apr 02, 2022
American Home Shield (AHS)
I have been a customer for 26 years & only have called for service a handful of times. And THIS is HOW I\'m treated as a LOYAL customer! 1st call for service 12/15/21 for toilet leak, bathroom sink leak, shower leak assigned contractor Budget Rooter Inc (BBB rated F) Budget texted appt for 12/17/21 I cancelled due to covid rescheduled for 1/17/22 1hr before arrival window Budget cancelled due to covid rescheduled for 1/24/22 Leslie came to assess service NOT to fix anything, wasn't told this He took pictures to submit, will respond 24-48 hrs, he left I have called AHS on 1/28, 2/3, 2/8, 2/14, 2/18, 2/23, 2/25, 3/1, 3/10, 3/11 x 2, 3/12 x 2, 3/15, 3/17, 3/18, 3/26 PLUS it has been referred to escalations 4-5 times only received a call from escalations 2-3 times no resolution i was told it would be referred to above escalations NOTHING on 3/18 Leslie from Budget texted he was on his way I clarified to fix toilet, sink and shower Leslie said yes Leslie fixed (I hope) toilet & sink He can't fix the shower since he isn't a welder & has wrong part He took pictures AGAIN he said they get parts every morning I asked if it will take another 4 months he said no It has now been 2 weeks no calls, emails, texts from ANYONE A family of 4 including 2 young children have had no shower in our home since Dec 2021! Hotels, family and friends, travel time, gas and imposing on others to get CLEAN! BUT AHS sure has made sure they took my payments every month! This has been since Dec 15, 2021. It is now April 1, 2022. THIS NEEDS TO BE ADDRESSED AND RESOLVED ASAP!!!
Paul Ortiz, Citrus Heights
On Apr 15, 2020
American Home Shield (AHS)
I put in the request on a Saturday morning and by Tuesday morning my issues were resolved. I find this company to be great for small issues around the house.
Toni Wallace, Citrus Heights
On Sep 01, 2019
American Home Shield (AHS)
Why did I get this? I didn't file a complaint - gave an excellent review. I starting using AHS in 1988 when, as a realtor, I recommended it to my clients. I\'ve had a policy at every home since then. Overall they\'re responsive and dependable for most things. My only comment is that we\'re at the mercy of the contractors\' schedules if it\'s an emergency situation like backed-up plumbing they're not mandated to respond as if it were an emergency. Anyone who's had backed up plumbing knows it's an emergency to the family with no toilets available. Otherwise, AHS and their customer service reps are very professional and try their best to help when needed.
Alan Daurie, Citrus Heights
On Aug 20, 2019
American Home Shield (AHS)
I had both an oven issue and a dishwasher issue at the same time. They only charged me the $75 deductible once as it was one visit for both repairs. The first person came out and didn\'t do anything which had me upset. American Home Shield sent a second person out from a different company. That technician was great. She fixed our oven issues with the parts she had to order and unfortunately the dishwasher parts were no longer available. American Home Shield gave me the option of a Home Depot gift card or replacing it and installing it with a similar model by GE. They did what they should have done. I went from unhappy t satisfied.
Paul Ortiz, Citrus Heights
On Mar 27, 2018
American Home Shield (AHS)
I have had American Home Shield since I bought my home in 2014. I have used them a handful of times. I have to say that sometimes, they send out stellar repair people who know what they are doing. But a good number of their contractors are sub-par and leave a lot to be desired. My most recent experience was with my garbage disposal. The company they dispatched, went to the wrong address, took a picture of the wrong address and drove off without calling me or attempting to find out why I was not home, when I was. I watched this transpire and attempted to call the company they hired, but only ever get voicemail, never a human. I cancelled the service, cause I knew how this was going to play out. If you need something like this cause you honestly can not afford a repair person to come out and tell you what is wrong, it is worth the price and the $75.00 service fee. But if you are able to just put money into savings and pay a quality repair person out of pocket you will be much happier. I see all these positive reviews, and note they are outside of California. Not sure, but maybe outside of my area they are great, but in my area, the subcontractors are often sub par and work very hard to deny your claim.+ Oh and even if they don't fix your problem, you still have to pay the $75.00 just for the pleasure of having them dispatch someone who can't fix your problem.
