over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 25, 2023
CITY:
Elk Grove
COUNTRY:
Sacramento County
STATE:
CA
POPULATION:
162646
AREA CODE:
916
ZIP CODES COVERED:
95624, 95757, 95758, 95759,
ServicePlus Home Warranty |
Get $200 Off + 2 Months Free
|
They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in california
Maureen Enbysk Henderson, Elk Grove
On Jun 12, 2022
American Home Shield (AHS)
We have had our home warranty since 2013 and this is the first time we have used it. We were a little frustrated that it took so long to get an appt however we understand that others needed assistance also. The 2 men that came out to repair our refridgerator were very nice, professional, cleaned up after themselves and overall great customer service.
Sandy, Elk Grove
On Feb 22, 2021
American Home Shield (AHS)
Part ordered two times, delayed service, it takes two months repair my cooktop. Frist appointment the technician didn’t show up. I spent half of day Waiting. Last technician came with the mask only coverd the month, please next appointment come back to finish cooktop in march 3, 2021. Make sure the technician with mask cove month & nose. Thanks
Robert Caselli, Elk Grove
On Apr 19, 2020
American Home Shield (AHS)
Called for service/repair for garage door on Tuesday (4/14). Repair was scheduled AND completed on Wednesday (4/15). A one day turn-around ? I mean WOW ! Contractor was timely, efficient, and professional. Absolutely excellent service from start to finish.
Jacquelyn S Howard, Elk Grove
On Apr 18, 2020
American Home Shield (AHS)
I don\'t have hot water on Easter Sunday. The scheduled repair was set for Tuesday. I called back to ask to be put on a wait list for any earlier cancellation. The agent called me back Monday morning and scheduled repair for Monday evening. The Senior Tech arrived and was a true gem, very professional, COVID19 compliant, patient, thorough, courteous and kind. Everything was repaired in a few minutes, with an understanding that I would have hot water again in about an hour. He left his phone number for me to confirm those results. And in less than an hour, I had hot water again, and I texted my confirmation.
Cameron Linzey, Elk Grove
On Mar 07, 2020
American Home Shield (AHS)
Icemaker stopped working. I called American Home Shield and they contacted AT Appliance. An appointment was set up right away. Tech arrived, assessed the problem, ordered the part and returned a week later to install and complete the the repair. The Tech was on time and completed the job very quickly. I am pleased with the service
Kathy Howard , Elk Grove
On Jul 10, 2019
American Home Shield (AHS)
My garbage grinder stopped working, the motor would hum and that was all. I contacted AHS, paid my $75 deductible and they had MSE Plumbing schedule an appointment. Mason came out the next day and replaced the unit. He was professional, polite and knowledgeable. This issue was resolved without any issues. The only thing remaining is to sign up for the 10-year manufactures warranty.
Shala E Torres, Elk Grove
On Apr 04, 2019
American Home Shield (AHS)
I used American Home Shield to repair my fridge. Not only was making the appointment a breeze online but I also recieved a call back from them letting me know what company would be coming to service my fridge. I didn\'t have to provide any additional payment once the $75 was paid at the end of our business. What an amazing company with great customer service.
Danny Vorasaph, Elk Grove
On Sep 04, 2018
American Home Shield (AHS)
My air-conditioning was not working and I call for you to send an air-conditioning company to check out my air condition. The company came and told me that my compressor is not working due to over filling of freon. He told me that it will cost me about $3,000.00. The next day I called my friend at work and he came out to check the air condition and said that my thermostat is not working. He said that there is nothing wrong with my compressor. Because the compressor kicked in when he mess with the thermostat. I then called American Home Shield for 2nd opinion. I told the operator that I will not pay for the $75 fee because the first company did not know what he was talking about. The second company came out and said that the only thing wrong was the unit need to be acid wash and the freon was 2 lbs. low. He said that it will cost me around $250 to do the job. My wife was at home at the time and agree to the service. I have to wait almost 3 weeks to get my air-condition resolved when the temperature was over !00 degree. What a rip off.
Diana Hayden, Elk Grove
On Aug 30, 2018
American Home Shield (AHS)
We have had to call for an appointment with this or that several times. Each time they have referred us to the appropriate company to handle our problems. Turn around time has always been very responsive and anyone who has come out to fix things has always been top notch. Wouldn\'t be without a Home Warranty.
Elisha Johnson, Elk grove
On Apr 02, 2018
American Home Shield (AHS)
It has been over a month, yet my a/c still has not been fixed,and I have not received any follow up from home Shield.
Kim, Elk Grove
On Feb 20, 2018
American Home Shield (AHS)
American Home Shield is great to have. They have fix my plumbing, dishwasher and heater so far. All I pay is the deductible and walla! its fixed. I only had one incident which made me a bit upset. I used the web to schedule a garage issue and they failed to ask me questions to see if the part was covered. Took the rest of the day off just to find out the spring wasn't covered. Very upset and lost wages. Read your contract to be sure of the little things thats in small print.
Katie, Elk Grove
On Oct 19, 2017
American Home Shield (AHS)
I have had AHS for several years and didn\'t have a problem until recently. I have not been able to get a live person since July. Part of this could be due to floods and fires in CA but 45 min or longer wait times while I\'m at work just isn\'t acceptable. No email or any other means to contact them. They quit covering Freon (will pay $10 per pound up to 5 lbs) but can't get a hold of anyokne to get that $50 reimbursed to me. They contract with 1 A.C. company in the Sacramento area and they have.t been the easiest company to deal with. Thinking about changing companies.
Fannie Bell, Elk Grove
On Apr 30, 2016
American Home Shield (AHS)
The contractor was very knowledgeable and although it took a little extra time he explained everything to me. This made me feel comfortable in the knowledge he knew what he was doing. I knew my problem would be resolved .
John Garner, Elk Grove
On Mar 15, 2015
American Home Shield (AHS)
A/C condenser developed leaky start capacitor. I contacted AHS to initiate repair ticket. Vendor contacted me next day to arrange appointment. Technician arrived two days later as scheduled and effected repair within 35 minutes. OPs checked unit/system and also advised me to clean out condenser regularly to maintain peak function. Good experience. (Except I found out later I gave them a check from a closed account-my bad for not discarding the old checks and check book-my bad-Oops..)
Nathan Woodward, Elk Grove
On Sep 15, 2014
American Home Shield (AHS)
AHS has denied my claim because they have said that coverage of "pre-existing conditions" does not include problems that existed prior to the initiation of my contract or my purchase of the home two years ago. They have said that grease build-up in my primary drain pipe over the 50 year life of the house is not covered even though my contract covers problems caused by insufficient maintenance or build up of sediment. They believe a technician can determine that I caused the buildup, even though the technician has not checked other drains or inspected the drains prior to the backup.
ramzi salameh, elk grove
On Feb 05, 2014
American Home Shield (AHS)
everything was a great experience, contractor showed up on time as planned, ordered the parts, came back promptly and rerplaced them, everything worked perfect and left the work area clean and free of debris. five star experience from start to end.
S Brown, Elk Grove
On Jun 12, 2013
American Home Shield (AHS)
I have mixed ratings for this company. Recently, my washing machine agitator stopped working. The plumber they sent was excellent and had the machine working in no time. I've had other kitchen appliance repair people in the home who were also wonderful and taught me to do some maintenance on my own. The garage door repair...well that was a bad adventure. We called because the spring to lift the door broke (not covered but they didn't tell us), made an appointment with a repair company and he arrived 45 minutes late. He asked for the deductible upfront and I was wary. Took 10 minutes to confirm the spring was broken. He asked for the deductible and called AHS while I wrote the check. I find out at that point the door parts (spring) are not covered, only the opener itself. Now he quotes me the repair cost out of pocket on top of the deductible. Note, the deductible will not be discounted from the repair cost. He left for another appointment while I called my hubby at work to discuss. When he calls back explains I have to pay both the deductible $75 and full cost of repair $169. But if AHS covered the repair, I would pay the deductible of $75 and AHS would pay the difference of $95. However, if I had called him direct, the cost would only be a total of $169. We argued, he sarcastically suggested I stop payment on the check and I did. Rather give the bank those fees than give him any money at all. Total fail on customer service.
