over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Fremont
COUNTRY:
Alameda County
STATE:
CA
POPULATION:
214112
AREA CODE:
40,85,10,65,06,69,925
ZIP CODES COVERED:
94536, 94537, 94538, 94539, 94555
ServicePlus Home Warranty |
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in california
Steve , Fremont
On Apr 08, 2022
American Home Shield (AHS)
Excellent service. Including rapid, efficient and very professional costumer attention. If you have any question to ask, they are always available to help you with it. A.H.S is the best home insurance company.
Kunal Sanghavi, Fremont
On Apr 05, 2019
American Home Shield (AHS)
AHS - Sorry to say but you guys SUCK. Worst ever support. We have had to deal with AHS for 2 issues: 1. Washer 2. Garage door Let me start by saying that their support is one of the worst ever! They never ever pick up the call and chat is as slow as one can imagine. Horrible experience to start with. 1. Washer When we called in to complain about our washer, it took us 12 calls to reach a specialist. When we explained them our issue, they assigned MAJOR HOME APPLIANCE to perform the repair. The specialist came to our home, and was very rude. When we asked him what the issue was, he said let me do my job and you won't even understand, so don't bother asking. He mentioned a part needs replacement and ordered it. Next time he came, he replaced it and left, without even explaining us the issue. After 2 days, the washer stopped working again so we had to deal with AHS again! Called them multiple times but nothing helped. Finally, we got a hold of someone from chat option and after arguing with them for more than 10 hours, they assigned another company - NANA SERVICES. These guys are good as they came home within a day and were kind enough to explain us the issue. Not to forget, they mentioned the 1st company replaced the wrong part! They also offered to talk to AHS and tell them that repairing would be most costlier than the new machine. They agreed AHS only thinks of replacement of parts and nothing in regards to customer satisfaction. Nothing happened for a few days and when we got hold of AHS representative, they said NANA didn't submit any such requests! So they asked NANA to come to our place 1 more time and conclude their findings. Guess what, no one showed up and when we called them, they said we have replaced whatever we could and we don't know what else to do! I told them atleast care to call us and tell that you guys are not gonna show up. They said they will tell AHS. BUT, but, but they never told AHS that the washer needs replacement as they are afraid their relationship with AHS will be screwed. What a selfish moto. Finally, when we talked to AHS again, they said go ahead and buy a new one if you want, we can't help you! 2. Garage door Unfortunately, our garage door stopped working after a few days of washer issue. We tried to chat a few times and finally got hold of a specialist. They assigned ACE's GARAGE DOOR REPAIR AND INSTALLATION. The person came to check out our garage door and mentioned that he would need to change the whole assembly of garage (drums, spring, bearings, etc.). He told us he would charge $1500. To his surprise, we had already called in 3 other companies and got a quote on the issue. All 3 companies mentioned issue was with drums and spring bearing only, and it would cost around $175! When we told this to the person from ACES, he said okay I will repair for $300. We were like why did you even lie in 1st place. He gave crap reason that I thought issue is with motor and the assembly. We then told him we don't want you to work on this so he left and told his company that we agreed to order bearings and a few other parts, which we never ever did! When we called them to complain, they apologized and would make sure that our garage door gets repaired without unnecessary charges. The person was supposed to come again at 8 am but came at 3 pm! When he came, he mentioned he will only repair the spring bearings which need dis-assembly of many things. When we told him we know the issue and there is no need for dis-assemble, he said I don't want to work for you and left. We then contacted AHS again and they didn't even agree to re-assign to another company. All they do is assign the issue to a crap company and then the problem is all ours. The washer issue has been going on for more than 3 months now and still no resolution. This is how you treat your customers. Well done!
Wei Zhou, Fremont
On Jan 07, 2019
American Home Shield (AHS)
my garbage disposal was not working. Made a request through AHS online system at midnight. They arranged a contractor to visit the next day morning. The garbage disposal was stuck, the technician made it work but then found leak. He then came again the next day to replace with a new one for free. I only paid $75 request fee. I am very satisfied with this service.
BABU, Fremont
On May 31, 2018
American Home Shield (AHS)
In my last appointment, Service Technician just switched the displaced power buttons & agreed that they will not charge for a visit. They gave receipt stating the Service is free of charge. But, the AHS charged me visiting fee of $125 to my account. BIGGEST disadvantage with AHS is, not able to logde a complaint over internet. They should have provision to do that. AHS should adhere to Technician words & documentation. Please call me, in case you need to verify something. OTHER than that, the Service and promptness & coverage is GREAT.
Ray, Fremont
On Mar 28, 2018
American Home Shield (AHS)
Great job; quick service and happy customer
Srikanth V, Fremont
On Oct 25, 2017
American Home Shield (AHS)
We had a service request for the garage door opener. The contractor was very punctual, came on time, explained all the possible solutions and quickly fixed it. Since the work, the issue is resolved and he did a good job.
vk, Fremont
On Nov 30, 2015
American Home Shield (AHS)
I have opened the Service Request for my furnace 2 weeks back, which is broken and there has been freezing temp and my family with 2 kids are really in living in this weather from last 2 weeks. AHS do not have any courtesy to check what's happening on this service request. NO VENDOR SHOWED UP YET. I got the outside authorization, but now AHS refused to pay stating that it's too high. Now, i thinking of going to small claims court now because of sickness we faced because of this. I really hate this company and their customer service. One of the representative was suppose to call me last week no one called me yet. PLEASE STAY AWAY FROM THIS COMPANY.
vk, Fremont
On Nov 18, 2015
American Home Shield (AHS)
Refer to my earlier review. Still no resolution, new assigned vendor is not even contacting me or not reachable. Really terrible company to work with
vk, Fremont
On Nov 13, 2015
American Home Shield (AHS)
Not a good company to have warrenty with as the Vendors they sent to you are worst. Their YELP reviews are horrible. So, change the company who has better vendor selections.
Nita Patel, Fremont
On Apr 29, 2015
American Home Shield (AHS)
Ge was the contractor. The gentleman came as scheduled and worked on the diagnosing problem. He was experienced tech and diagnose problem immediately. He ordered parts immediately. Three visits were made to complete the job as the parts ordered was not filled correctly. The work was done very well. Kudo to AHS to choose GE as they work until job was done. Thank you.
