over 100,000 user reviews and research-intensive expert opinions.
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over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Laguna Niguel
COUNTRY:
Orange County
STATE:
CA
POPULATION:
63297
AREA CODE:
949
ZIP CODES COVERED:
92607, 92677,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in california
Todd Thompson, Laguna Niguel
On Feb 15, 2021
American Home Shield (AHS)
Technician couldn\'t repair sink faucet on first visit as it needed to be replaced. Follow-up visit was timely and professional. Email notification\'s were helpful to track technician arrival time. Very pleased with the new faucet.
Tina Tomberlin, Laguna Niguel
On Jan 03, 2020
American Home Shield (AHS)
From first contact to final with American Home Shield Service call ran smooth. Professional and communicative was very much appreciated. thank you Tina
Jordan G, Laguna Niguel
On Dec 26, 2019
Old Republic Home Protection
I am extremely frustrated and disappointed with Old Republic\'s service. Renewed my policy online for the 3rd year in a row and continued my Ultimate coverage plus AC. My original policy when I purchased the home included roof repair coverage. Upon renewing, I was never given an option to add or remove the roof coverage, so I assumed it was included. Come rainy season, my roof has a leak. "No problem," I think to myself, "my home warranty will cover it!" Oh how wrong I was. See, their online system is buggy, meaning it NEVER gave me the option to either select or deselect coverage for roof repairs. It made it seem as if it was rolled into my Ultimate protection. NOPE. They inform me that just because THEIR system didn't inform me of the coverage THEY provide, I am out of luck. But OF COURSE, they would be happy to add the coverage back on AFTER I get the roof repaired out of pocket. This is a very shady way of doing business. I hope someone from the company reads this and helps me rectify the problem ASAP. I am one unhappy customer.
Connie Veldkamp, Laguna Niguel
On Dec 13, 2018
American Home Shield (AHS)
AHS responded quickly and the installation of a new thermostat was done the next day by 2 friendly and efficient young men.
Brent Wong, Laguna Niguel
On Oct 01, 2018
American Home Shield (AHS)
- The average wait time to talk to an AHS representative was 30 minutes. I had to make 5 calls so far. - I had multiple appliances on one visit and the technician was told it was only one appliance. The tech was unwilling to look at the other one, so he came back the next day and I missed another day of work. The windows for the tech to arrive is four hours - that is half my day waiting. - Premiere Appliance Services is VERY bad. (Not courteous and unprofessional)
ramin ghazi, Laguna Niguel
On Jul 13, 2018
American Home Shield (AHS)
My Name is Ramin Ghazi and Top producer Realtor in Laguna Niguel ca .... I use American Home shields as my one and only home warranty that i would recommend to my clients, because of Rick Bright ( the regional manager) who has gone out of his way to make sure all our of clients are satisfied, he is amazing, and also the back end, escalation dept is also amazing and when things get touch, they get in to action and follow up and resolve all issues accordingly .. My only concern is with the vendors that are not very responsive, nor on time and sometimes less than pleasing and knowledgeable ....... Overall love the AHS, its programs and its management ....
Terri sutor, Laguna niguel
On Oct 10, 2017
Lowe’s Protection Plans
Whirlpool is picking up my Refrigerator and refunding the money I paid for it. It\'s less then 1 year old. It\'s made ice for about 2 weeks out of 10 months I\'ve owned it. whirlpool could not fix it On the other hand, Lowes will only give me back part of the extended warranty I bought from them. I never used the extended warranty. When I purchased the extended they told me if I didn't use it I would get a refund. The refrigerator is 10 months old. Now Lowes said I only get part back of the extended arrant because I used Whirlpool warranty. They say the warranty starts at the beginning also because it covers some things like money if my food gets spoiled. It's a gimmick. I spent $6 a week on bags of ice. That's not covered. Lowes sucks
Steven Kan, Laguna Niguel
On Jun 07, 2015
American Home Shield (AHS)
We were having an issue with our dryer not completely drying our clothes. We called AHS and they had a technician there for us the next morning. After the repair the dryer worked well but a new noise developed shortly thereafter. We called AHS and they had their top technician there the very next day and he found the other problem and fixed it with no additional charge. I call that not only fast, but very reputable service. Well done!
Michael Saddik, Laguna Niguel
On Oct 28, 2013
American Home Shield (AHS)
I have had AHS for over 7 years and without fail I have not once been able to use them without a tremendous amount of effort on my part to manage the repair. They do not make it simple, they do not coordinate with their vendors and the last two repairs I have opened with them they keep closing without resolving. I rarely take the time to review a company but AHS is so bad that I have been online looking for a company to replace them. My last two issues, one a washer issue the other my a/c have not been resolved and do not look like they will be. When something goes wrong I have to keep calling and repeating my story to every new person who answers the phone. I ask for a supervisor and they say their policy is to NOT put one on the phone right away but I will get a call back within 24 hours, IF they call back and I miss it then it starts all over again because they do NOT leave a number. I have never seen a company with this bad of a customer service in any industry! Highly recommend against!
