over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Stockton
COUNTRY:
San Joaquin County
STATE:
CA
POPULATION:
357430
AREA CODE:
209
ZIP CODES COVERED:
95201, 95202, 95203, 95204, 95205
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in california
Jeff Berretta, Stockton
On Jan 13, 2023
Old Republic Home Protection
Really a horrible company to do business with. Nearly impossible to get a hold of anybody that has the authorization to assist specific needs. Companies like this are why people don\'t buy warranties. Hours upon hours of waiting on hold. Overbilled by sending people out to do work that weren\'t prepared to do so, but still wanted a service call fee paid. Paid $225 for something that should have only cost $75. When you do get people on the phone, they couldn't care less what your concerns are and if the billing was their error. Failure to pay or put yourself through the process of dispute of charges potentially could have you sent to collections. Ridiculous. Literally 0 customer service. Research other companies rather than using this one.
Niloo Soleimani, Stockton
On Sep 11, 2020
American Home Shield (AHS)
AHS is a horrible warranty company. It takes 1.5 hours to get the calls answered, even before COVID19. Our drier broke and we opened a ticket online. After the contractor came, he said the dryer needed to be replaced. We received a letter that let us choose between a GE dryer and $600 cash. We chose the GE Dryer. We\'ve waited a month and the dryer has not come. We called many times and after 1.5 to 2 hours of waiting they would hang up. Finally we found a person in the Appliance Dept who took down all the info and said the dryer will arrive in 2 weeks. Three weeks later, when we didn't get the dryer we called again several times, each time waiting 1.5-2 hours before we could speak to a person. they said you never filed for replacement. and now you can't get the GE dryer and gave a model that was much worse and a choice of $400 instead of the original $600. We were so sick of being run around and wasting hours and hours on the phone, we accepted. But this is not right! They are a scam of a company
Carolyn Hopkins , Stockton
On Jun 17, 2020
American Home Shield (AHS)
It was a great experience. First Class HVAC did an excellent job and were on time. My central air was not working and first class was able to figure out the problem and fixed it in less than 45 minutes. My central air is now working.
Whaeed Khan, Stockton
On May 20, 2020
American Home Shield (AHS)
The Air conditioner stopped working on Friday evening, We submitted a claim online and got an appointment with service provider which was the easiest appointment available on Thursday of the following week. The contractor was running late and called to let us know. The problem was fixed within a matter minutes and explained what the issue was and tested HVAC throughout the house to ensure everything was working.
Lisa Powell , Stockton
On Apr 25, 2020
American Home Shield (AHS)
The contractor was knowledgeable and friendly. He fixed my water heater problem in no time and let me know what the problem was as he worked on it.
Wendy Foulks, Stockton
On Mar 04, 2020
American Home Shield (AHS)
Three issues all at once and all three were fixed in an efficient top class manner with great companies. Thank You, American home shield. You make our life so much easier. Wendy
Gloria Trapp, Stockton
On Jun 14, 2019
American Home Shield (AHS)
I requested service because my refrigerator was not running at the proper temperature. Service was provided in less than 24 hours. The service provider was prompt and very quick to diagnose and fix the problem.
CV, Stockton
On Dec 30, 2018
American Home Shield (AHS)
Home Shield sent 2 services the next day. I just purchased an older home and both my wall heater and water heater went out in the middle of winter. They successfully fixed them both. I plan to stick with this company, especially after this reliable experience. If you are out there shopping, I recommend Home Shield. I can rest assured, knowing I have someone to call and get the job done right away.
Michael Callegri, Stockton
On Sep 02, 2018
American Home Shield (AHS)
Without American Home Shield, my family and I would have been faced with a miserable 100 plus degree summer. Without American Home Shield I would have been forced to try repair and maintain an outdated undersized AC unit. With American Home Shield, I was able to afford a new and bigger unit that has me all of our expectations.
David Vilcherrez, Stockton
On Aug 31, 2018
American Home Shield (AHS)
Very poor service. I am still waiting for my refrigerator to be repaired. Last technician who came over determined that refrigerator was not repairable, since then I have not received any communication from AHS. My request was placed in early August.
alexander palmer, Stockton
On Aug 17, 2018
American Home Shield (AHS)
I had my ac serviced on one of the hottest weeks of the summer. The technician was very courteous and it didn\'t take him long to get me back online with my ac. I\'m new to this company, and so far so good.
April Martinez, Stockton
On Jun 23, 2018
American Home Shield (AHS)
They do get the service tech to your home in a hurry. Just when they ask to deduct the payment of the 75.00 sometimes they drop the ball and send a bill later. But overall satisfaction is pretty good.
Josue Reza Diaz, Stockton
On Feb 28, 2018
American Home Shield (AHS)
They never solved my problem.
Cynthia Eisler, Stockton
On Oct 16, 2017
American Home Shield (AHS)
We have been with AHS for 16 years now. In this last year has made us ask ourselves if we wanted to remain with them, due to the service companies they sent out to our home. The worst by far was attempting to reach someone on the phone to discuss the issues we were having. Before this we never had any issues we have been very happy with our service. I am not sure what happened, but I hope they get it worked out or we are going to leave. Sadly we have also have family and friends who are now on the plan then we have these issues. Not good.....
Sherrie , Stockton
On Jul 18, 2017
American Home Shield (AHS)
I would highly recommend American home shield they really listen and get the job taken care of as fast as possible they cover a lot of things that is overlooked and talking with people they send out say that they are best people when it comes to Warranty also
Debora Hensley, Stockton
On Jul 08, 2017
American Home Shield (AHS)
Customer service has been great. Not all companies offer the same customer service. Overall I would still recommend AHS as I have saved $ since I got the service.
Katie Chapman, Stockton
On Jul 25, 2016
American Home Shield (AHS)
We've been with American Home Shield for over twelve years and have never regretted paying the monthly premium.Almost every year something breaks and we need to call a repair technician. Essentially, nearly every year the service pays for itself.
Maree Watkins, Stockton
On Mar 26, 2016
American Home Shield (AHS)
We had a very good experience with the electrician, who was prompt, courteous, and skilled. He diagnosed and fixed a small wiring issue within 10 minutes of his arrival, and explained his process too.
Tara Melendez, Stockton
On Jun 04, 2015
Old Republic Home Protection
Wow, what an excruciating experience I have had with the what must be the WORST home warranty company available. First my sink backs up. Two days after our first call to them they send a contractor out to repair it. He dose not have the right tools so he contacts old republic and reports this. Two days later old republic sends a work order to a new company to have them respond. I speak with this new sub-contractor and they say they don't have the work order. I spend the remainder of my day calling between old republic and this sub contractor. I was told that it was considered an emergency work order and that a contractor should be out in 24 hours. Of course we are on day 4 and still I have a broken drain. I will spare the details but 8 days later I have finally had my drain unclogged. At the point of unclogging the plumber informs me that the clog has caused the pump to blow out on my dishwasher. So back to calling for a new work order! After just 2 days a and additional deductible paid an appliance repair company came out to confirm what the plumber had already told old republic-the moto is shot. Old republic then called me to tell me that they believe the dishwasher was improperly installed (IN THE NEW HOME I JUST PURCHASED A MONTH AGO) and they do not cover when something breaks because of improper installation. But wait, I purchased the "platinum" warranty that covers improper installation! Sounds good until they explained to me that they cover improper installation but they do not cover it if there was damage due to the improper installation or if something breaks because of improper installation. After speaking with a rep that explained this to me, I spoke with a supervisor who clearly came on the call with an agenda. His agenda was not to help me but to explain to me how he would not be covering my dishwasher. After getting nowhere with him, I asked to speak with his supervisor. He said he would have him call me however he wanted to prepare me for the fact that he would only be calling me to explain to me why they would not cover my claim. My final word is that you should NEVER purchase a home warranty from OLD REPUBLIC, if you purchased the platinum package you too have been fooled because it is just a way for them to get more $ and offer you ZERO COVERAGE for your home.
Winnie Owen, STOCKTON
On Feb 16, 2012
Old Republic Home Protection
Customer serive representative who answered my phone wasn't very helpful and friendly. She sounded like the company is the only one in the world and she didn't care to find out what I needed for her help. I think the company needs to train their CSR better.
