over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 25, 2023
CITY:
Colorado Springs
COUNTRY:
El Paso County
STATE:
CO
POPULATION:
525713
AREA CODE:
719
ZIP CODES COVERED:
80901, 80902, 80903, 80904, 80905
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They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
The company has been in business since 1985 and is based out of Colorado. Blue Ribbon Home Warranty offers a unique 14-month coverage option. Once you file a claim, a top-class technician is sent to your home to fix the faulty item.
Globe Home Protection covers major systems and appliances in your home. Headquartered in Albuquerque, New Mexico,the company offers services for homeowners and realtors. With the option of 24/7 customer support, you are assured that your requests are serviced punctually.
The company offers customers the option to pick local providers to service their systems and appliances. Customers can also opt for the cash-out option for repairs when they file a home warranty claim. Home Warranty INC also offers customers the option of 14 months of coverage.
Check out the best home warranty companies in colorado
Anna Contreras, Colorado Springs
On Apr 08, 2019
American Home Shield (AHS)
Our furnace went out at 6am and called for service by 3pm the same day the tech was at our home fixing it. The gentleman was very professional told us what was going on and fix it then and there. Very happy with the work.
Rose Parmelee , Colorado Springs
On Mar 26, 2019
American Home Shield (AHS)
Moved into an older home 5 years ago. Have needed American Home Shield several times and they have delivered each time either repairing or replacing item. Only had an issue with one of their service providers and they have other contractors so I will never need to use him again. Have recommend AHS to several people.
Meredith B Lee, Colorado Springs
On Jul 16, 2018
American Home Shield (AHS)
The process was quick, easy, and the technicial who arrived to repair our dryer was in and out in 30 minutes. Easy and done.
Ron Bereit, Colorado Springs
On Feb 19, 2018
American Home Shield (AHS)
This has been a horrible experience. It Started on New Years Eve a... and we still ate not resolved ... and the Hot Water Heater is still not functioning correctly! Direct Quote on New Years Eve, "As long as you have water it is not en emergency." Company coming for the weekend ... frankly they did not want to be bothered. Appliance repair be here twice and still not working. They are quick to take you money but you importance is secondary.
Ron Bereit, Colorado Springs
On Feb 19, 2018
American Home Shield (AHS)
This has been a horrible experience trying ... and the key word is trying ... to get a hot water heater to work. It started New Years Eve and is still not resolved. The key quote; " As long a you have hot water the is not en emergency." Today, February 19th, it is still not working properly ... with no resolution in sight. They are quick to take you money and slow to provide service and resolution.
Premier Real estate Group, Colorado Springs
On Jan 22, 2018
American Home Shield (AHS)
We are a property management company that manages hundreds of rentals. We received a call from one of our tenants on 1/3/2018 that their refrigerator under AHS warranty had stopped working. The same day, we also called AHS since the fridge was under warranty. After being on hold for over 75 minutes, we were not able to get through to AHS. We submitted a work order request online since reaching AHS by phone is virtually impossible. Over the past 3 weeks, AHS has sent 4 different technicians out to the property. Each time, there is no answer or update. Our tenants have now been without a fridge for three weeks due to the inability of AHS to make any progress. They are slow, have terrible customer service, and avoid repairs or replacing the fridge. At this point, there are still no plans to replace the fridge. The warranty is useless. We had our appliance vendor look at the fridge on 1/3/2018, and they would have been able to replace it the same day! AHS does not seem to care about their customers or providing any service. Cases like this are why we do not use warranty companies anymore. They only frustrate and waste time.
Charity Garner, Colorado Springs
On Dec 27, 2017
American Home Shield (AHS)
We have had great repairs and replacements with our warranty from AHS. It does take at least an hour on hold to reach customer service though. It’s a ridiculous wait.
Samantha Guzman, Colorado Springs
On Nov 03, 2017
American Home Shield (AHS)
We used our AHS warranty to have our furnace repaired. I used the website to request the service, and it was very clear and easy to do. Within a hour after submitting my request online, an associate called me to set up an appointment. She was able to get someone out here that same day. The woman I spoke to was kind, professional, and very helpful. The gentleman who came out to service our furnace exhibited all of those same qualities and our furnace was an easy fix. I really appreciate the value in having this home warranty. It really puts our minds at ease because you never know what can go wrong with an older home. Thank you AHS!
Greg Landis, colorado springs
On Jul 02, 2017
American Home Shield (AHS)
I\'ve used them for several years and have had several service calls and repairs done. The contractors usually call me within half an our of posting my service need and have all kept their appointments. This service has saved me a fortune. I\'ve never had to use customer service so I can\'t really rate that
Matthew Drew, Colorado Springs
On Jun 27, 2017
American Home Shield (AHS)
Called today because we\'re selling our house and I needed to cancel our warranty. I WAS HOLDING FOR OVER 20 MINUTES BEFORE SOMEONE ANSWERED THE PHONE!!! This is absolutely ridiculous. If it\'s THIS hard for basic account service, there\'s no way in HELL that I\'m ever going to use this service again. Heaven forbid I actually need to make a claim! And when someone FINALLY did answer the phone, she was speaking so quickly and monotonously that I could only understand about every third word.?? Absolutely TERRIBLE customer service.
Deborah Anderson, Colorado Springs
On May 18, 2016
American Home Shield (AHS)
The company that completed my swimming pool repair was awesome. They replied quickly, got out here the next day and knew the exact problem. An hour later, problem solved. The repairman was clean, friendly and professional. I would use them again!
eric oughted, Colorado Springs
On Feb 29, 2016
American Home Shield (AHS)
We've had great results in our past experience with AHS, no hassle connecting with a Rep., they are happy to help and resolve most issues. If the client isn't satisfied with the contractor,they will assist in finding another. Once a situation is called in, the responding contractor notifies the client in a timely manner
Linda, Colorado Springs
On Jul 19, 2015
American Home Shield (AHS)
American Home Shield has saved me thousands of dollars during the past year alone. During the past year, I have used this plan 3 times and have never been disappointed with the timeliness of replacements and repairs- all for a small contractor's fee.
CLAUDIA TAYLOR, COLORADO SPRINGS
On Jan 14, 2015
American Home Shield (AHS)
Life would be a lot scarier without American Home Shield. At least I know the amount I am going to spend before my home falls apart....piece by piece. Even though I take good care of my things they continue to age and break. Thanks American Home Shield for a 'peace of mind' that is difficult to find now days.
J Garscadden, Colorado Springs
On Nov 04, 2014
American Home Shield (AHS)
Beginning on 8/19 I have had technicians at my home for my microwave/oven combo 9 times. I have had to take off of work for each of these visits and have at least one more to go because my microwave currently has no door. For each of these problems, there have been at least two visits, one diagnostic and one reparative, and on at least one service request the parts were received broken, requiring a third visit: fan motor making noise, control panel not functioning properly, door switches not registering properly, door not closing properly. Keep in mind, the repair guys have ben super nice, friendly, professional and helpful, and have only done what AHS has instructed them to do. Today, 11/4, I finally called AHS myself to ask for a supervisor to intervene. Olivia in customer "service" told me "That's not going to happen." After 15 minutes on the phone with her, I handed her to the technician who recommended that the appliance not be continued to be repaired, but who admitted that the individual problem was once again repairable. Olivia said he had to repair it. I requested a supervisor again and was given to Andre, Authorization Supervisor. I explained that I have lost at least a thousand dollars in lost work time and that I was very unhappy with the judgement calls made thus far. He spoke to the technician and even though two of the newly necessary parts are no longer available, Andre instructed the tech that he needed to "do research" to see if there was another part that could be used or if the repair could just be done without the NLA parts. After talking to me for 7 minutes and having me beg him to stop making me take off work, Andre still did made this judgement call. They've put more into this appliance in time and parts than it would have cost to just call it dead and be done with it. Never mind that if they do just say "replace it" they're only on the hook for a maximum of $3000. They have treated me terribly and don't give a damn about me as a customer. I will not be renewing my contract with these scheisters.
Scott, Colorado Springs
On Jun 06, 2014
American Home Shield (AHS)
The customer service representatives are the most polite and helpful individuals I have ever encountered! They are incredibly prompt, courteous and extremely helpful. I feel like they take on my problems as their own. The overall value of AHS, and the peace of mind they provide, is more than worth the cost of service.
