over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
New Castle
COUNTRY:
New Castle County
STATE:
DE
POPULATION:
59250
AREA CODE:
302
ZIP CODES COVERED:
19720, 19721,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in delaware
Chimese, New Castle
On Sep 27, 2017
American Home Shield (AHS)
This is by far the worst company I’ve ever dealt with in regards to customer service. All my calls (four or more) to this company found me on hold from 30 to 45 minutes. Totally unacceptable!!! When the call was finally answered, I given the run-round or to be blunt - lies!!! In relations to air condition units, the warranty is joke. My unit needed servicing and uses R22 refrigerant costing $125.00 per pound. My unit required 8 pounds during repair. AHS pays $10.00 per pound toward the repair. (Seriously) Where did I benefit in having this warranty? I'm still searching for the answer!! BTW, this is the short version of my encounter with AHS. Definitely, TWO THUMBS DOWN!!!
Melissa, New Castle
On Sep 20, 2017
American Home Shield (AHS)
I normally get good service from AHS but have trouble this time. The contractor QA Applicance was so slow in providing updates on my dryer and very poor communication as i have tried to call and email them. It took them two weeks to finally order the parts and customer service said have to wait for another 3 -5 business days. I\'ve been without a dryer for almost a month and they could have just authorized replace the whole thing. There is no escalation department for AHS which makes calling customer service a waste of time. Very disappointed with this company at this time as they should keep track of how long service is addressed instead of waiting for customers to complain. The contractor picked to service our appliance lacks professionalism. I like Sears better.
