Home Warranties in Florida

Review: I have a great experience so far with all service’s requested with the exception of the pool pump which I think hasn’t been evaluated properly and diagnose properly. There are some exceptions for the services that makes no sense at all but are part of what I agreed when I signed the contract

Review: This is the worst company you will ever deal with. They have been giving me the run around for 3 month about fixing my fridge. I have been a customer for more than 4 years paying my fees on automatic deduction. My fridge had an issue for 3 months now and they have yet to fix it or replace it after more that 10 call and 5 tech visits to my house. The techs believe the fridge is not repairable and Total Protect/Cinch Home people keeping playing the delay game hoping I give up. They work hard to get out of their contractual obligation. Be careful as you consider them for warranty for your home. They will not honor their end of the deal if your appliance is not repairable. I have been in this fight for 3 months and I have yet to get my issue resolved. I would give them ZERO star if that was an option. My next step is legal action against this company for breach of contract. Rachid Mehdaova

Review: Such a great experience, the same week, 2 toilets, a faucet and the disposal broke. Put in my claim at 11 at night and by noon the next day, everything was fixed.

Review: Had a leak from base of toilet. Called Monday and repair man came Wednesday. Analized the problem. Could have just tightened the bolts but decided to replace the wax ring as well. Repair was completed in 45 minutes and has been good ever since.

Review: The appliance guys (Bay to bay) are great! No complaints. The electrician was in & out within 30 minutes- problem fixed. The plumber, on the other hand, I feel was lazy! He didn’t even attempt to figure out the shower problems. Just said they would have to order parts but knew they couldn’t find them & would have to replace the faucets. My daughter ended up fixing the one. All it needed was a new washer. I don’t want that plumber here again. The company itself may be ok, but they guy they sent us not welcomed here again.

Review: Have had cause to use AHS twice recently. Both times claims were processed quickly by AHS. First claim, once it was passed on to the service company, took longer than I believe it should have to be scheduled and after part was received took longer to install. In all previous calls, the services had been faster. Only other suggestion, when AHS receives information that the diagnostic call is complete they show the case is closed out. This is confusing to the consumer, especially when parts are ordered and the job is not complete, Overall, I would recommend AHS to every home owner.

Review: Disappointed that AHS doesn’t cover loud noises from compressor on my refrigerator. It is evident at some point in the near future, the compressor will fail. Repair tech may not be able to come out to troubleshoot the failure problem, thus loss of all items in freezer and refrigerator will be lost due to spoilage.

Review: I called American Home Shield and within 24 hours the technician called me and then he came to my home and did the repair inn a timely and very courteous proffesional manner.

Review: My technician showed up on time this is the second. time technician showed up to my house to work on a second different project in my home and know exactly what he\'s doing never had to come back to work on the same problem I like the work he do very nice every technician should know how to work the way he work very excellent like the way he work.

Review: Our A/C stopped blowing cold air. AHS immediately assigned an A/C company to fix the problem. I got a quick response from the A/C company, which sent a technician to fix the problem. The technician was courteous and professional. The problem was resolved promptly and my A/C is now working fine. I was very satisfied with AHS and the company they assigned to fix the problem

Review: Beware of buying this for your appliance , Called for service for oven not working on March 5th , scheduled service for the 7th , the repair company did a no call no show . Called back and scheduled another service company for the 10th came out bad board . Lowe’s didn’t approve the repair till the 13 th now it’s the 16th and was told the part might be in around the 20th and then will need to wait till they can come out to fix the oven so we can eat dinner. I talked to a customer service manager and she said there is no unusual time frame here and I should just use a hot plate to cook my food while waiting , I’ve bought thousands of dollars with of products from Lowe’s and this is the worst service I’ve ever experienced and will never shop at there store again . Think before you buy something that you may depend on or need service for.. ps I gave a one stare only because I couldn’t leave a minus star

Review: We have been members for several years and always been pleased with service . At first we didn’t understand why vendors weren’t closer - we live on an island - but understand they only work with those they have a contract with AHW. Everyone that comes has been very courteous but efficient and solved our problems . Thank -you !

Review: It took three trips and over a month to figure it out but they finally did. Too three different parts to finally fix the problem. Tech was very friendly and apologetic.

Review: I have had this service for many years I have had good and not good service from the vendors. I get workers who do not speak english and do not know what they are doing to those who do the bare minimum I have also had some great ones. The customer service people are the same They have put me on hold and never come back to the phone and others who call back.

Review: MY washer and dryer stopped working. I called home shield and within 2 weeks I had a repair company assigned to me and the evaluation and repairs completed and both appliances are working great. I am pleased with the service I received

Review: Such a great experience. Everything was very good. My dishwasher did not work , so I called Home Warranty Shield and the attangement was quick andceffective. Very good customer service.

Review: Scheduled a repair online. We were contacted the following day by the A/C contractor. He gave us an arrival window. Called when he was 30 minutes away and sent a text. I was pleased with technician\'s outstanding customer service and skill set.

Review: The drive shaft on the dryer broke. The technician quickly found the problem and ensured he had the parts necessary to make the repair. He was excellent finding the problem and knew how to make the repair without any difficulty.

Review: We have had such great experience with AHS. We recommend you to all our family and friends. Thank you for all you do. You make the process much easier than most.

Review: Thank you for replacing my old refrigerator. No parts were available because it was so old. I’m happy with my replacement. It was done quick and they took the old one away. With having this to reply on when when issues happen.