Top Rated Home Warranty Companies in Cape-coral, florida

Review: My family has been a client of AHS for many years. Customer service is courteous and professional. They routinely provide a reliable quality contractor in a timely manner. The contractor, usually contacts me within a few hours to set up an appointment. The contractors are always top notch - knowledgeable, professional, and courteous. AHS follows up when the job is completed to ensure I am satisfied with the service. In short, I have never had a problem with either AHS or the contractors they provided, a credit to AHS vetting process. I plan to continue as an AHS client.

Review: I called and spoke with an American gentleman when I ran into a problem with my AC not reaching 2 of the rooms in my house. I went through the warranty paperwork, it does say that duct work is included into this. The gentleman I spoke with originally was very professional and helpful. Unfortunately, I cannot say the same for anyone else after this... The service company was supposed to come that Monday, they were not able to, told me a time they would come the next day. They never called again so I called them. They came a few hours after they said they would. They didn\'t spend much time at the house. I called the warranty company to see what the next step was after they left, warranty company said there is nothing they will cover since it is duct work that would need to be checked out but would have to go through the floor. I said okay, well why is this not covered? She said the AC technician said it was not malfunctioning that there was minimal air coming through. I said minimal air... sooo how is this not malfunctioning? What is your definition of malfunctioning, because my definition is not working as it should/properly.... is it not???? So wasted my time and $75 dollars. I am not happy at all! Will never use a warranty company for this stuff ever again!!!!

Review: When I purchased my house I got an AHS warrantee and kept it up for a couple year, then returned in 2016. I have always been able to get my items repaired, even if it required multiple visits. I have 2 issues; I had a problem with poor service from Total Air Care and I complained and asked that I never wanted to deal with them again and the next time I needed service I was assigned to them. The 2nd and bigger issue is how hard it is to get a hold of them. If you need to speak to a person you should plan to be on hold for up to an hour and they act as if this is standard when you do get someone. I hunted around and found a valid email and no one replied to my inquiry. Wish they would show they value my business by providing a reasonable means of communication.

Review: American home shield is fantastic. We live in a neighborhood that is about 10 yrs old. Everyday I would see maintenance vehicles. I would wonder when will it be me needing service. Now since I have American Home Shield I can rest assured I am protected. When we did need service it was great. Quick easy and professional.

Review: I have always had good service from this company and am very pleased to recommend it to anyone.

Review: In January 2016 American Home Shield sent out a repair company 5 times to repair our heater due to insufficient heating performance. The techs that came out and replaced various things (they said) from the heat strip to the board on the air handler to no avail. One of the techs even said that the cause of the heater not heating properly, was that our air filters needed to be replaced which is ridiculous. After not renewing our policy in December, we were contacted by someone in the retention department and were talked into signing up for a home warranty again and promised that they would get a service tech out to our house within 24 hours. This was on Friday 1/5. A tech came out and told us he needed to order a part (SURPRISE!!!) and told us we would be contacted on Saturday either way. It\'s now Tuesday night (1/9) and we are still waiting on a callback and our heater is still not working properly after American Home Shield send someone out 6 TIMES at this point. Today, when we called to cancel and after spending 40 minutes on hold with them, we were told that the retention department would have to contact us back in order to cancel our policy. WHAT A RIP OFF!!!! Unfortunately there is no 0 star rating...Ja

Review: Have always had great service providers. We have had a few things fixed and working perfectly and have had AHS for a few years now. Worth the money for sure.

Review: I wouldn\'t have anyone else. I always feel I was treated fairly.They are prompt and always send the best, no matter what it is. This last time I got a brand new water heater, but because my home is older, they had to up date the plumbing a bit and I hd to pay for that. I paid $365. total for an installed water heater. Had I wanted a tankless....it would have way, way, way more.

Review: Last experience involved a broken washing machine. <brOnce it was determined that the repair exceeded the value of the machine, I was guided through the process of replacement by a great AHS representatives and all worked exactly as I was informed it would. The designated contractor was a large chain store and I must share they were less than happy to be involved with this repair thru AHS. I was given a separate repair estimate to go with them directly, which I found very suspect. I reported the difficulty in scheduling and working with the contractor - hopefully they have secured another area contractor.

Review: We signed up for a refrigerator warranty. The refrigerator broke and we lost hundreds of dollars in food which should have been covered. After 3 times coming out and 6 weeks time, the service guys could not fix the refrigerator. We turned in all necessary paperwork for the lost food to be reimbursed. Then we were forced to return the refrigerator because it could not be fixed. They then refused to reimburse our lost food under our warranty because we had to return our broken refrigerator.

Review: Customer service DOES NOT EXIST. Hours on the phone this afternoon getting bounced around and nobody can help me. This is beyond frustrating. The reps I’ve spoken to are mostly idiots. I’ve had to explain the situation over and over to people that are unable to help me. This shouldn’t be my problem, but somehow it is.

Review: I am a long-time customer of American Home Shield, for more than 10 years and at two different houses. Excellent value, helpful customer service and skilled technicians. I do recommend this company to friends.

Review: All they want to do is talk in circles, pass you to a different department and if your lucky to get a repair person "Authorized" to do any thing they will use tape a cardboard to fix a leak. The best is when it starts leaking again AHS wants to blame you for the bad work when you have been complaining about faulty work the whole time.

Review: The last repair I had the contractor was very knowledgeble about what he was fixing and really went beyond the call of duty. Something minor was also wrong and in his mind it all related to the product he was fixing and he fixed it as well. I had no idea it was not working and by doing the repair now saved everyone moneyand time. He created a very satisfied customer.

Review: AHS is the warranty to have on your home ! sometimes the contractors aren't always prompt or correct but they try to fix the issues and AHS stands behine the homeowner. Bravo Thanks for the support and service .

Review: Living in AZ heat is a major factor and when I called in about a strange noise coming from my AC unit contractor was here next morning spent about 2 hours checking the whole unit out advising nothing to be worried about and they also gave it a seasonal check to make sure all was in operating condition. Couldn't have asked for a quicker response and the professionalism of going above and beyond to assure me I would have no immediate future problems gave me peace of mind.

Review: I called AHS when we realized our furnace wasn't working. The company they contracted, Triple HHH, contacted us that day and showed up the next day. The young man who came to fix it was very knowledgeable and efficient. He removed the dead bird that had somehow gotten down the stack and then cleaned up the inside, relit the pilot and had our furnace working in no time. When he checked the thermostat he noticed it was loose and he tightened it up. Very nice and very good at his job.

Review: AHS has been a real blessing. When we call we receive great customer service We always have next day service no matter what problem we call in.

Review: One of the worst company to do business with. They will levy lots of additional requirements before the repair/replace can be done. Their chosen contractor came to replace our water heater. He said we need to pay for so many other things from our pocket before AHS will pay for their portion. It is a complete and total rip off. You will be better of paying for repair/replace on your own.

Review: My contractor was thorough and though my problem was an intermittent problem with my furnace the contractor did not hesitate to take positive steps to resolve it. It took a couple of visits to isolate the issue but the contractor was persistent.