over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Clearwater
COUNTRY:
Pinellas County
STATE:
FL
POPULATION:
172247
AREA CODE:
727
ZIP CODES COVERED:
33755, 33756, 33757, 33758, 33759
ServicePlus Home Warranty |
Get $200 Off + 2 Months Free
|
They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in florida
Katherine Ellis, Clearwater
On Jun 04, 2020
American Home Shield (AHS)
Excellent response from AHS in scheduling my A/C repair. Selected repair contractor was on-time, professional and courteous. Repairs were completed along with suggestions for continued home maintenance. Highly recommend AHS.
Amy Monfre, Clearwater
On Apr 29, 2019
American Home Shield (AHS)
We called American Home Shield to have our AC fixed, it was leaking and not cooling. After they sent 3 different AC companies it was found that our AC would not be covered under warranty since apparently it was under capacity. We asked them 4 separate time to send us a letter stating they would not cover the AC. They kept telling us it was sent in the mail, then they were going to send it via email but had to get permission first. We never received the letter neither in the mail or email. Every time we have had to call AHS, they send us companies that have the worst ratings with the BBB and other sites that show reviews. The BBB shows that there have been 10,747 complaints closed in last 3 years and 3,973 complaints closed in last 12 months . that averages out to be 300+ complaints a month.
CHARLES MOUNT, Clearwater
On Feb 10, 2019
American Home Shield (AHS)
Do not do business with these people. They are totally inept. All they do is put out an all call like a car tow job and whoever answers is what you get. I cancelled these clowns after they booked me with AC repairs with a shop over 200 miles from my house, twice. They never showed or called. After waiting hours on their poorly serviced call line, I got a local company that ended up being complete crooks. If I could I would rate 5 negatives stars for this company. I am not interested in resolving anything with these people, just to warn others to stay far away.
Jennifer Martin, Clearwater
On Aug 24, 2018
American Home Shield (AHS)
These people are FRAUDS. Their technicians are a joke. I have had 4 different diagnosis on hvac and it\'s still not fixed. None of them know what they are doing. 3 weeks later and it\'s still 80 on my house and I\'ve got a baby. Not only that they have denied the final claim but no one will call me back. The company rep Geoff Davis told me he personally knew the president of Total Air Care and 3 days later I've gotten No response. I am looking into suing them.
R Counts, Clearwater
On Jul 02, 2018
American Home Shield (AHS)
the service company that came out was professional and listen to my request for the repair...overall very easy and happy!!
louise cournoyer, clearwater
On Jan 30, 2018
American Home Shield (AHS)
Horrible if it only happened once it would be one thing but 3 time ??? I am realtor I have sold this policy to several clients and I regret it. You get a service call fast enough but after that the companies they used, in my case AC repair are super busy and have no time. In one instance it took months for the AC to be fixed properly and that after several calls and waiting on line for an hour or so. Most recently they needed a part for the AC unit. It took 3 days for AHS to allow it and 11 days later still nothing. The clients call me because of the poor service. I sell a house and now after the sale I have to get involved because of the lack of communication letting us know what is happening with the repair. I was on the chat line yesterday (could not wait a hour on the phone) and all they would tell me is the part is on order. In this day and age, you can track delivery. But not AHS they have no clue and that is what I was told. So sometime in the future it will be repaired. They are very fast on getting your money but very slow at getting you serviced.
Roberto M, CLEARWATER
On Jul 24, 2017
American Home Shield (AHS)
THIS SERVICE WAS HIGHLY RECOMMENDED BY MY REALTOR, AS HE TOO USES THIS SERVICE. I MUST ADMIT THAT I HAVE ONLY BEEN ON THIS SERVICE FOR A SHORT TIME. SO MY EXPERIENCE IS VERY LIMITED AT THIS TIME. I DO BELIEVE THAT IT WAS A GREAT DECISION TO OBTAIN THIS KIND OF HOME WARRANTY. SO FAR AHS HAS PROVEN TO BE BENEFICIAL FOR ME AS A HOME OWNER, ALTHOUGH I ONLY HAD ONE GARBAGE DISPOSAL CLAIM TO DATE. AHS WAS VERY PROFESSIONAL IN EXPLAINING TO ME WHAT TO EXPECT. THE SERVICE TECH CAME OUT AS PROMISED, ALTHOUGH IT WAS AT THE VERY LAST MINUTE. GLAD THEY MADE IT. A QUICK NOTE: (DO NOT USE GIFT CARD CREDIT CARDS, AHS IS NOT SETUP TO ACCEPT THEM. EVEN IF THEY GIVE YOU AN APPROVAL NUMBER, IT WILL NOT COMPLETE. IT WAS EXPLAINED TO ME BY GIFT CARD COMPANY THAT AHS IS ONLY SETUP FOR RE-OCCURRING CHARGES ONLY, THEY WILL NOT ACCEPT A CARD THAT CANNOT BE CHARGED OVER AGAIN. TRUST ME, I TRIED. NOT SO CONVENIENT.) OTHER THAN THAT, ALL APPEARS TO BE GOOD. UNTIL MY NEXT ADVENTURE, I PRAY THIS HELPS.
Ed Lane, CLEARWATER
On Apr 13, 2017
Lowe’s Protection Plans
Purchased fridge . Broke 3 times in first year under manufacturer warranty. first two times took them 7 days to repair it. All food went bad. Third time was hassling for seven days. Repair company said it can not be repaired. Lowe\'s was trying to send another repair company. I had to speak with Frigidare directly . They told me thay are waiting on Lowes people to send additional documentation for unit replacement etc etc. Absolutely horrible customer service at Lowe's side.
MARSHA SNYDER, Clearwater
On Dec 15, 2016
American Home Shield (AHS)
I have had very good experiences with contractors with AHS. They are quick to answer calls, fix it and guarantee their work. Friendly .
Gayla Lutyk, CLEARWATER
On Dec 15, 2015
American Home Shield (AHS)
I have 6 contracts with AHS and I have more negative experiences than positive. Some of the companies AHS relies on to tell them the work needed in my experience has been not been the actual problem after getting other companies to bid on the same job. Out of 5 calls 3 have been incorrect diagnoses which would have been covered if they did actual resolve correct problem. In my opinion AHS needs someone to protect the customer from this problem unfortunately there are not so honest companies. I don't feel that my hard money needs to be spent on a contract that does not help me incase of a problem or does not see that some issues should not be left to a customer service agent that does not have the experience to diagnose a problem.
Lisa, Clearwater
On Sep 08, 2015
American Home Shield (AHS)
This is a sub par company. I was advised just today after trying to file a complaint about a contractor that AHS sent to my home for AC repairs, that this company is known for using contractors that cannot get business on their own. They must pay a small portion on the dollar to send customers to these contractors. The contractor they sent to me caused damage to my home and now AHS will not even call me back. They will also not transfer me to a higher up manager for assistance. THEIR CUSTOMER SERVICE IS TERRIBLE. PLUS, every time i call it takes 20+ minutes on hold to get to an agent. DO NOT USE THIS COMPANY!!!
Donna Jones, Clearwater
On Apr 08, 2015
American Home Shield (AHS)
The last repair I had the contractor was very knowledgeble about what he was fixing and really went beyond the call of duty. Something minor was also wrong and in his mind it all related to the product he was fixing and he fixed it as well. I had no idea it was not working and by doing the repair now saved everyone moneyand time. He created a very satisfied customer.
