over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Miami
COUNTRY:
Miami-Dade County
STATE:
FL
POPULATION:
1723766
AREA CODE:
786
ZIP CODES COVERED:
33101, 33102, 33106, 33107, 33110
ServicePlus Home Warranty |
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They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Globe Home Protection covers major systems and appliances in your home. Headquartered in Albuquerque, New Mexico,the company offers services for homeowners and realtors. With the option of 24/7 customer support, you are assured that your requests are serviced punctually.
The company offers customers the option to pick local providers to service their systems and appliances. Customers can also opt for the cash-out option for repairs when they file a home warranty claim. Home Warranty INC also offers customers the option of 14 months of coverage.
Check out the best home warranty companies in florida
Thaddeus Moore , Miami
On Jun 29, 2018
American Home Shield (AHS)
SORRY, SORRY, SORRY is all I got from customer service today. I placed a claim for my AC last week Wednesday, paid the 75 dollar deductible. The AC company came out very timely. They checked out the unit, and told me the compressor had gone, and that its covered. They put the claim in with AHS, and told me that AHS is going to ship the compressor to them, and as soon as they receive it they'll come and install it. Well today is the Thursday of the next week, and AHS still hasn't sent the compressor. Everyday they told me "if it doesn't arrive today, it will come tomorrow". I spoke with customer service today a little after 4pm, and I was told "we're sending today it should come by tomorrow." Clearly a lie! Who ships out anything after 4pm in the evening? Someone's been lying all week about shipping the compressor. I'm losing money because of this. My property is in Miami FL, its summer 90 plus degrees here. The temperature in the house is unbearable for my tenant. They've been renting hotel rooms, and I have to reimburse them because of this. AHS told me they were not going to accommodate me I any way, and that they're "SORRY". Well I will be in the market for another home warranty company, and will be canceling the service with AHS. Sorry not sorry.
E HoSAM, Miami
On Jun 25, 2018
American Home Shield (AHS)
Ordered service call from AHS; appointment time was quick and timely; repair person was friendly and knowledgeable
Maria Moscoso, Miami
On May 02, 2018
American Home Shield (AHS)
No complaints. Their service both Home Warranty and their service providers are the best.
LTC Otero, Miami
On Jan 25, 2018
American Home Shield (AHS)
I have used AHS a few times. Their service request is easy and providers have been top-notch. If you own a home, AHS is a must-have. I recommend AHS and I am a satisfied customer.
Juan, Miami
On Sep 21, 2017
American Home Shield (AHS)
Have three properties and have to use AHS twice. One of my tenants was happy with the work provided by service provider. My other tenant had to use the service for a/c. AHS sent their service company to my property. The tenant was enamored with the tech the first time he serviced the unit? By the third time the company sent another tech, the tech said that there was nothing wrong with the unit. Had to call another company to fix the issue. Goggled the company AHS sent to service the unit and most of the reviews were negative. I can now know why! Usually I do not give a lot of credence to reviews, however, I did check the other company AHS sent to fix the stove any they also did not have an excellent rating. It was only fair. Now I am wandering after AHS was sold are they resting on prior laurels. I find it disharding that AHS is now doing this.
anthony, miami
On Aug 30, 2017
American Home Shield (AHS)
you have to wait over an hour for someone to come to the phone but the message says they value your business. you always wait. then they try to bandied the problem and not fix it. lastly if something is broken they have to order the part. it has taken a week so far to fix the ac its miami
Thomas, Miami
On Aug 23, 2017
American Home Shield (AHS)
Request for AC repair submitted 8/19 Saturday aftet close of business. 1 hour or more wait time to speak with Amer Hm Shield reps on Sunday & Monday to request expedited repair AC due to extreme heat temps in south Florida. American Home Shield reps & supervisor didn\'t approve. Tech came 8/23 Tues at 15:45. AC needs part tech estimate 5-7 days for part arrival. As of 8/23 Wednesday 11:20 Unknown if part is order. Day 4 without AC.
MARLA MARTINOUS DOUGLAS DEWEESE, Miami
On Dec 08, 2016
American Home Shield (AHS)
Very satisfied with the most recent Service required. Very simple to request a service online. As promised contractor contacted me the very next day to set up the appointment . Contractor came and completed work as desired.
James Shepard, Miami
On Sep 30, 2016
American Home Shield (AHS)
The serviceman who repaired our refrigerator, was on time knowledgeable of the product, He was very polite, did his job very well. One of the best we have had in our home.
James Spamer, Miami
On Jul 23, 2016
American Home Shield (AHS)
When I spoke with an AHS rep, I requested and got the same contractor who had fixed a previous plumbing problem. The reasons I asked for him were his timeliness, cleanliness, friendly, and professional service. The same was true when he came for my most recent service. Because he was aware of what items would be needed, he was prepared to fix the plumbing problems. He spent at least an hour, making sure that the job was completed properly.
David, Miami
On Jul 09, 2016
American Home Shield (AHS)
American Home Shield doesn't choose to deliver timely service. Apparently, it refuses to plan ahead for readily anticipated "emergency" situations. It has for years failed to provide adequate customer service and support. I have had to wait for to speak to customer service representatives for over an hour consistently over the years. Yesterday, I wasted close to three hours on hold just to speak with a customer service reps that refuse or cannot help. Over the years I sincerely believe that American Home Shield has developed a disdain for their most loyal customer base.
Miyuki Yamazaki, Miami
On May 27, 2016
American Home Shield (AHS)
The response time was relatively good from the customer service perspective; / / The scheduling time was good; / / The service quality performed by the vendors was good; / / The cleanliness of the contractors were good. / / Overall, my family feels good about your service!
Samuel Scales, Miami
On Apr 15, 2016
American Home Shield (AHS)
It has been very good. Customer service were polite and professional. The service repair person arrived at the appointed time, they were prompt, knowledgable, curteous and in every situation, the repairs were done right the first and I've haven't had any problem with the appliance since.
Gale Loy, Miami
On Feb 10, 2016
American Home Shield (AHS)
My most recent experience with American Home Shield was when my air conditioning went out and I had to schedule for a contractor to come out and service it. Anytime I've had to do this, my experiences have always been great. The repairmen that have came to my house were nothing but friendly and knowledgeable about everything they were doing. The representatives at AHS were also very friendly and the website is very simple to use!
Aaron Price, Miami
On Feb 09, 2016
American Home Shield (AHS)
The chain on one of our garage doors came loose on a Friday morning. We contacted AHS with a service request the same day via the website. We really didn't expect to hear from a contractor until Monday or, if we did get a call, the contractor wouldn't come till Monday. However, we got a call on Saturday and they were scheduled to arrive on Sunday. The repair took a little over half an hour as my husband watched. Great service. Quick, easy and convenient.
Fern Schmidt, Miami
On Dec 07, 2015
American Home Shield (AHS)
As always, AHS provided us with excellent service. We had an appointment with a contractor within ten minutes of our call. A part had to be ordered and because of the Christmas Holiday, it will be installed next week. Our contractor is Sears and we have had them do work in the past. Very pleased with the service AHS provides.
Laura Christopher, Miami
On Nov 29, 2015
American Home Shield (AHS)
I requested AC service. The contractor contacted me within 1 hour to schedule an appointment for repair. They explained what they would do and any charges that were not covered by my policy...i.e. freon. They were courteous and cleaned up afterwards.
Barbara Hill, Miami
On Nov 29, 2015
American Home Shield (AHS)
Contractor was respectful, informative and knowledgeable. He arrived within designated time. My issue was a leaking water pipe, with my concern being that the incident occurred over the weekend and I was unable to get emergency services resulting in significant damage in my basement.
Nancy Ritter, Miami
On Nov 12, 2015
American Home Shield (AHS)
Living in AZ heat is a major factor and when I called in about a strange noise coming from my AC unit contractor was here next morning spent about 2 hours checking the whole unit out advising nothing to be worried about and they also gave it a seasonal check to make sure all was in operating condition. Couldn't have asked for a quicker response and the professionalism of going above and beyond to assure me I would have no immediate future problems gave me peace of mind.
Tamara Fix, Miami
On Oct 21, 2015
American Home Shield (AHS)
We did not use the contractor recommended by American Home Shield for a recent air conditioner repair, however,they approved our regular service provider and we were very happy with their service. Prior to that we also used another provider for our SubZero refrigerator because the unit was still under waranty.. Also very satisfied with the service.
