Home Warranty Companies in Georgia

Review: I have always gotten good service until this last time. I had a problem with my oven and made a service call for repairs. Sears came out and inspected and I needed parts. The parts came back in about a week and the repairman came back installed the parts. After about 2 months started about the same problem. Stove would get hot or go to broil and a code came up along with a beeping sound. Could not stop had to disconnect oven. Called and customer service said passed 60 days so I would have to pay another fee. I wasn\'t aware of the 60 days, so now I have do the process over, which I feel is not fair, because not of the 60 day rule No use of oven..

Review: If I could give this company a minus zero I would. I was given this warranty by my realtor as a gift. For starters they nickel and dime you making mutiple visits. The service man ordered the wrong part for my bathroom faucet. He came back unannounced, I wasn't available he left the part on my front porch. I contacted Republic twice, I was advised I would be refunded my trade service fee, to date no refund and I had to pay for another non contacted plumber to repair the leak.To add insult to injury, the part the service man left on my door step, was too incorrect to repair the problem. Total ripoff...Still waiting on my refund a year later.

Review: Addressed what i asked, how i asked and where there when they said they would be there. They explained the repair and how often thise parts "go".

Review: The lady who took my ticket was fantastic. it was a weekend and i had not heat. she managed to get someone out here the next day, which was a sunday. the contractor that came was the best one i have had so far. unfortunately I have had to have service on this darn air/heat unit at least 4 times in the last 2 years. the last company that came discovered a problem that had been there and was the cause for the previous two visits from other contractors. i loved the last company that came out. I hope that if I have anymore trouble with the air/heating unit, they will get the call. The company's name is Consolidated Mechanical in Phoenix, AZ. They were GREAT!

Review: My heat stop working sometimes after midnight on 01/21/14 and I checked everything in&outside to see if it was something minor.Called service dept at 4am and the operator was very professional.she told me that she was contacting someone pn my area and if they did not contact me by 8am to call them back.The service technican called me at 7:20am,and told me he was on his way to the office and will call me back.I called the company at 9:30am and was told I was next in line to be serviced and the service man would call me on his way to the house;he arrived at 10:15 and completed the work by 2pm.Very,very happy with everything.Last year it took 4 days to get the problem fixed.

Review: My mother recommended the company to me and I figured it was a good idea to get covered. Fast forward nearly 6 months later and I\'m unemployed due my department being outsourced and a few months after that, I ran into a problem in my home. It was really quick and easy to make a request for service when half of my house\'s electricity went out (yes, that\'s right. The upstairs was completely out along with a few parts of my downstairs and my AC unit during the summer). The company they contracted out contacted me the same day and made the next earliest appointment for me. The technician came on time and had the issue fixed within the hour and I was back in business! Thank goodness I got American Home Shield! $125 is much cheaper than what I would have had to pay, employed or not.

Review: We had an issue with our water heater. Called AHS (ridiculous wait times). The first contractor sent was not very professional and didn\'t resolve the issue so we called AHS again (ridiculous wait times) to have them come back out and they were unable to come within AHS SLA. So then we called AHS for the 3rd time (ridiculous wait times) to report this business and the need for AHS to review this company to see if they should really be servicing their AHS customers as I saw several bad reviews online including 2 bad reviews on BBB. They took my information and said they would look into it. We were finally able to get a new contractor to come back out and after two visits our water heater was fixed. They had their preferred vendor come out and they were really good. Finally! We experienced the perfect storm with our last service call (booking, rebookinng, new contractor, ordering a part, etc), seems like it took forever! We were without hot water for over a week! I understand from speaking with an AHS agent that they were currently hiring more people and knew that they had high call volume. I was very frustrated that I would call as soon as their center opens (7a CT) and would still be in a wait queue for 20-30 minutes, and then to have a contractor that didn\'t fix the issue and didn\'t talk or say anything to us the entire visit other than to sign a form saying they fixed the issue...this was all very frustrating. We are new to AHS but it seems like the website would have functionality to let you chat online with an agent and to be able to reopen a service call OR request additional help (through the website) when your issue hasn\'t been resolved, but each time, it said we needed to call the 800 number. I am hoping that our next issue will be resolved much sooner by the contractor and AHS.

Review: my pool pump had a gasket leak. i called AHS and got super fast response from the contractor solved the problem immediately plus he checked everything to make sure the system was operating as it should. he was very organized and cleaned everything spotless

Review: Bought a 10 yr old home last year that came with a Old Republic basic warranty. Have had 2 incidents requiring me to call them. In both instances they have been terrible to deal with - no sense of customer service, just interested in getting the $60 service fee and finding an excuse to not cover anything. Horrible company. Not sure why they are not being investigated for fraud.

Review: If I could give a negative score I would. I have been on hold several times for over 25 minutes. When the rep finally answers they transfer me to a defunct line. I call back. Same process 25 minutes later finally am connected, transferred to defunct number. Then I call again, try a different extension. Tell rep I want to cancel all 8 of my contracts. Am transferred again. Process repeats. Finally, the rep takes my message and tells me I will get a call 24-48 hours later. A week later, process is repeating itself. I am currently on hold, and have been holding for 33 minutes. Spoke with a rep who just put me on hold without a word. I cannot find an address to send written termination notice for the company anywhere. Now have been on hold 35 minutes.

Review: The heating/air contractor was contacted quickly by AHS and I received a call from the contractor within one day of my request. The contractor mentioned to me a common, simple problem that occurs with my type of heating unit...so I tried to correct that and finding it was not the problem I called him back immediately and he thanked me for checking the fuses. He was at my home, the source of the problem identified, and the problem was corrected the following morning (which happened to be a Sunday).

Review: Generally speaking, I\'m happy with AHS. However, the program is not exactly as I had expected in terms of how the program works. I will own the fact I should have asked more questions related to how coverage and repairs are handled. When I purchased the program at the point of purchase of the house, I understood the warranty to \'even replace the HVAC system if it fails\'. Sounded really nice and what a great deal! However after having had my HVAC and other items repaired over the years, >every< single tech has come to my house has said the same thing - they have NEVER seen AHS replace an entire system. They repair, repair, repair, and never - ever have seen a full system replacement. My point in sharing this story is to KNOW WHAT YOU ARE SIGNING UP FOR. If you have expectations similar to uneducated understanding of how this works, you will be frustrated as the strategy is to repair and patch systems and keep them on life support and you will >not< have entire systems replaced if there is a failure.

Review: I have been a member of American Home Shield for quite a few years now and I have nothing but good things to say about this company. All of the repairs that I have required have been conducted quickly and professionally. Being able to report a problem via the phone or website is great. I have done it both ways and have not had any problems either way. A contractor is assigned quickly and each contractor has contacted me within the time frame given me by AHS. The contractors have been courteous and professional. They have completed the repairs in short time. I am very pleased with AHS and plan to stay with them for many more years.

Review: Our most recent experience with the Plumbing contractor Priority Plumbing ,was quite exceptional.They scheduled us the very same afternoon and fixed our Pressure Relief Valve and our Expansion Tank,in a matter of just a little more than an hours time.We had hot water ,by dinner time. We have had some very good experiences with the Contractors referred by American Home Shield here in Georgia and previously ,when we owned a home in Tucson,Arizona.We would recommend American Home Shield,to all of our friends and family. Thomas J. & Hiawatha Crump Jr. Email:[email protected]

Review: We purchased a Whirlpool refrigerator at the cost of 1,995.00 , and a 4 yr. extended warranty for 149.00 from Lowe\'s in Oct 2013. in April 2017 the ice maker stopped making ice or would freeze up so it could not dispense ice. Also it would start flowing water out of the ice dispenser flooding our wooden floors. I contacted Lowe\'s warranty department and was told they would have a repairman out on May 5th. No show, no call. Called to tell them and they scheduled a different company. they came out a week later, said they had to order a part. Came back in 2 wks to install, it worked for only a couple days. Since then they have been back 5 times and replaced every part imaginable. No resolution. Warranty says will replace after 4 service calls. However they have given us the runaround. This is now Aug. 24 th , and that sent out another repairman. This one says it may need a new door which will take 2 months to get in. Unbelievable. We called warranty dept while he was here. I never heard such a total run around from this person. We finally asked for supervisor. He said it would take 15 min or more before they could talk with us. We said to have him call us back and he said it could be tomorrow or next day before he\'d get back to us. Unbelievable. Never had such horrible service. Bottom line. Don\'t buy appliances from Lowe\'s and definitely don\'t buy the useless warranty. We are now having to wait 2 months for door, and if that doesn\'t work we have to call them again and file a claim and it will go through a review board which will take a few weeks to see what they are going to do. L

Review: The times that I have used the service I have been happy with the contractors that you have sent. They got here in a timely manor and took care of the problem tight away, even on a Sunday, and always cleaned up after themselves. This is why I continue to use the service

Review: I have used them for over 10 years. Never had a problem. Always polite, good service and I got my refund back quickly. No worries ...

Review: The best investment for your home. Just had my refrigerator repaired and it would have costed more than my annual premium. It paid for itself with one repair.

Review: This company does not have customer's best interest at heart. Their goal is to sell you membership to a company that will only cause you more stress to your household and budget. I paid for my first month premium, then had a problem with my furnace. AHS's subcontracting company did not fix the problem. My family and I were cold for a week. Then after a second call for service that never came, we paid someone else to fix the problem. It turns out the AHS tech only took out the air filter. I wasted $75 for no reason. AHS says they will repair or replace the covered units, so why are they selling air filters, home systems, and appliances at a "discount" to members? Good luck getting your money back. This smells like a pyramid scheme where someone is making money and everyone else is losing :'(

Review: The worst experience I have ever had.