Home Warranty Companies in Georgia

Review: We have been very pleased with American Home Shield from day one. We have only needed repair once and the customer service was great and the company they sent to our home for the repair was great. We used another warranty company a few years ago and the service people were terrible!!! I have referred AHS to 3 people already! Too bad they don\'t have a referral fee program! LOL Thanks AHS

Review: I had one bad experience with AHS in 14 years of using their service. And that was with a repair company who decided to drop AHS, but were still on their call list. They came out, but did not repair the problem (with the A/C). I had a second vendor come out, with better results. Your listed data on the prices is very wrong. My renewal just came today and they want $532 for next year and the service call is up to $75 (it was $30 when I started with the company, and $60 last year).

Review: We bought our home in January and it's already July and still waiting for someone to come out for several problems...First the pool did not work (not sure how it passed inspection as there was no power running to it). Taken weeks trying to get someone to come out...when they did they took out pool plugs so came home to find the pool draining out towards the back of our yard....Apparently they don't actually cover anything from the house to the pool pump itself so if there is electrical or wiring you are on your own...All we need is a seal, so lets see if the guy shows up on Friday (earliest they can come out...call was made over week ago!) Our AC then went out on us. First guy arranged a time, never showed, never heard anything from him or Old Republic...called and asked for supervisor on 8 different occassions....apparently they had passed our work order on to a different company ans they were waiting for us to call them...how do we know it's been transfered when we have no information?? So, they will cover our AC unit but want $1300 for modified duct work, as is 32 years old!! This they won't cover, even though they said they would...Now it's July 10th and they are coming to replace AC unit on August 15th....hello, this is Georgia in July!! HOT....This company is shady as they come...they want you to buy their coverage but never actually come out and cover anything....even other companies that work with them say the are a horrible company to work for....Don't bother asking for a supervisor, because the 8 times we did, they claimed it was too early, or it was too late, or they were on lunch, or not in today, or busy with another client...a lot of umming and arring...CLUELESS!!!

Review: I contacted AHS via online late Wednesday night, Thursday morning they contacted me and set up service for the following morning. I was pleased with how quick everything was.

Review: I had a problem with my refrigerator and a person from David's Appliance was sent out to diagnose the problem. I apologize for not remembering the technicians' name but he was great both times! The first visit, he actually came earlier than the time given to me. He was great with explaining everything to me in words that I could understand. He came back, fixed the issue and I haven't had any problems since. From now on, if I have any appliance issues I will ask for David's Appliance!

Review: The contractor was very professional and customer friendly. He quickly fixed the problem and cleaned around the work area. He gave us some cost cutting tip's to prolong the life of our air conditioning unit.

Review: This company does not try to do a quality repair, they want to patch only. If they cannot patch they try to find a way not cover the item. They completed a Hot Water heater for me and after paying for several years of service they dropped me after they had to replace the first major item, a Hot Water Heater (could not patch this). This is a plus because I should have made the move previously. They also auto-renew without getting approval from the client (perhaps its hidden in the Terms and conditions click here).

Review: I\'ve owned ny home for 16 years and AHS has been my warranty company the last 10 years. Their service professionals have arrived within their specified window, been courteous, answered abt questions I may have, and are very knowledgeable.

Review: So today ( 8/29/17) will be the 8th time I have called Lowe\'s Appliance Repair...I have been dealing with an ice maker that won\'t make ice since April of this year..The first company they scheduled never showed, so looked up "reviews"..horrible. Called Lowe\'s to reschedule and while on the phone with them, looked up every repair company they tried to schedule me with...all have 1 star reviews. Finally, she finds a "five star" company. Very nice young man arrives..hooks up his computer to the fridge and says it\'s the deli drawer, Main UI and the main computer board. Deli and inside of fridge is nice and cool..no ice and not freezing in lower freezer drawer so I question that but he says this is the problem. Orders parts..comes back out and "fixes" it. Works for 6 weeks..no ice..freezer making horrible noise..Call Lowes again..they want to send out a 1 star repair person and I say no..they again send out the 5 star company. (I had to wait 3 weeks) Young service guy comes out and says we have a refrigeration leak. I said the symptoms are the same as before...so how come this is the problem now? Orders part. Different guy returns and seems to know what he\'s doing..(Hope springs eternal!!) Questions the leak part..adds some dye to the line and says he wants to come back in 3 weeks..leaves the "job" open so I don\'t have to go through Lowe\'s again and wait...During that time, ice maker makes enough ice for 2 glasses per day. He returns..looks at everything and now decides it\'s not a leak but the compressor! So how did you miss that the previous 3 times? "Sometimes, we overlook the simpliest things!" Really? Orders part..First young repairman comes back to install..All fixed! Yay! Ice in 24 hours! Yay! Oh wait...36 hours later...no ice..not a crumb...So I call them directly...Oh...have to call Lowes again to reschedule ANOTHER appt...Young repairman does call me..says..make sure lever is turned to on position in icemaker..I said..unless YOU turned it to the off position..it should be on! I check while he remains on the phone..I confirm it\'s on. He then tells me that I should turn off the breaker to the fridge..wait 10 minutes then switch back on. Nothing..no ice..So called Lowes today..I go through the entire 4 months of B.S. with young lady..who tells me that maybe after a full year of going through this...the repairman will declare its not repairable and they will give me a percentage of the fridge back. I paid 1900 on sale 3 years ago so I\'m guess that will be about 300 bucks MAX..Good news..the repairman can come out in two days...oh wait..repair company called and said..it\'ll be next week after Labor Day! Can\'t wait to see what the problem could possibly be! They fixed everything but what is broke!!! Lowes should be ashamed of the way they treat their customers. If they would hire QUALITY companies in every city that know what they were doing, they would actually have the admiration of the customer and SAVE money! Right now, this repair company has replaced very expensive, major components to this fridge and it\'s not repaired..all the while billing LOWES! I don\'t know how they stay in business..

Review: We are their new customer. Our first case is just denied. When my husband bought theie plan at beginning of this month, he asked them if they need to inspect our house appliance or if they really cover all repairs. The answer was "no we don't need to inspect your house and your applicances are covered. With $100 deductable, we will fix the problem. If we can't fix it, we will replace the unit for free.". We found out that our main floor AC doesn't work this week. After I called them, they sent a technician to collect $100 decuctable and did only check up to the unit but not any repair. They then called my husband stating that the unit is not repairable and it needs to be replaced. But, they also said, since this unit started to get damaged before we became their customer, they will not cover the cost of replacing it. Surprised, huh? I don't understand why a company like this still exists. It's just a shame! Seeing so many complaints out here, I don't believe that they are there to really willing to help anyone. I hope more people will know how good they are by now. Thanks!

Review: We had one negative complaint with a provider that was sent to us via AHS. It was a plumbing issue that the person said we had another issue that he fixed but not the issue we had the problem with. We had to call AHS and they got on top of it but that company had to be called several times before finally fixing the original problem. AHS customer service handled our problem and I thank them. Other than that I would give them 4 stars across the board.

Review: The customer service is okay if all you need is to submit a service request, but very little is covered in the contract which of course is the most important issue. I was told by several different customer service agents that if I upgraded to a more expensive plan that more would be covered. I was finally able to obtain the truth and many items would not be covered no matter which annual premium I selected. Their vendors are more expensive than many of the other companies I called for the same work so when something breaks I often end up paying the monthly premium, the deductible for a diagnostic, and then hiring someone else to complete the repair at a much cheaper cost. Time & money wasted. I have had a few items repaired, but nothing compared to the list of items that they refused and the stress I endured as a result. Some of the contractors are even confused by AHS responses. Oh, and AHS always has an excuse or rationale that only makes sense to them.

Review: Help was just one phone call away. That's all it took. One call to American Home Shield and my concerns were easily put to rest. The AHS Representative was helpful, knowledgeable about my coverage, and most important, he listen to my issues, and immediately told me we are going to solve this. He followed through by scheduling the appointment, providing me all the necessary contact information regarding the contractor and said "call me back if there are any additional problems or issues. We will get them solved"!!

Review: I no longer use AHS and am thankful. They would not use local contractors but would send a repairman from as far as 100 miles away. Some contractors they sent to work on my A/C didn't bother to show and nobody called to tell me. Trying to talk with a supervisor to resolve an issue resulted in a big run-around, a hang-up, having to call back and sit on hold for 30 minutes. Like others have stated, this company runs you in circles and only cares about getting out as cheap as possible. I will NEVER use them again.

Review: We bought an extended warranty plus plan for our Frigidaire refrigerator at Lowes. The ice maker stopped working about a year and a half ago. After 6-8 warranty visits, the ice maker still does not work. I was told by a Lowes warranty service rep that if on the last service visit, they could not fix the ice maker, Lowes would honor the lemon section of the warranty and replace the fridge. After the last service visit, the ice maker worked for two days and quit. I called the warranty service dept. and told them that I wanted to claim the lemon rule in the contract and they told me that ice makers were not covered by the warranty! On Lowes website there are two different contracts for my fridge; One of the contracts does NOT exclude the ice maker and one does. Every service rep told me that the ice maker was a huge problem with my type of fridge so I am thinking that Lowes added the contract that excludes ice makers at a later date? In short, do not buy an extended warranty at Lowes. They do not HONOR them.

Review: My experience with American Home Shield have been a very good one the time it took for a contractor to contact me was with in 12 hours. The contractor was very courteous and knowledgeable and the work was very clean.

Review: Ever thing was done right the service tec was knowledge of my air con and fixed the problem very satisfied

Review: 1) I got a refrigerator at Lowe\'s in 2016 & purchased the Protection Plan. 15 months later, it failed. It was a very laborious process the get a technician scheduled. It took 3 phone calls to the Lowe\'s service call center with wait times from 35 minutes to over an hour. Although Lowe\'s said that they scheduled the appointments, the service company did not show up and explained that they never confirmed the appointments with Lowe\'s. 2) It took 17 days to get a NON-WORKING refrigerator fixed in July due to needing approval of a $65.00 part by Lowe\'s. 3) Protection Plan Food Loss Protection - $300. We did everything we could not to lose food to spoilage. We bought ice and packed food in coolers & borrowed mini-fridges to hold as much food as possible. But we still could not keep from having to throw out frozen foods. We were very conservative in the claim we filed with Lowe\'s for the food loss coverage. Our claim was $191.00. We filed it on July 17,2017. Today is September 19th and we still have not received our payment for loss. I have emailed Lowe\'s 3 times and called 5 times trying to get paid. I have been on hold for 46 minutes so far today...

Review: The best thing about my experience with AHS is the professional, courteous and friendly interaction with the representatives and the contractor sent to do the work. I was always kept informed of the progress and scope of work. I felt secure and knew that things would be done right the first time and they were. I look at AHS as my partner in keeping my house running safe and secure. Thank you American Home Sheild for all you do.

Review: I have had service calls done by American Home Shield in the past year for our rental property. I have been pleased with the response time and availability of the companies that come out to do the repairs. They have been good listeners and very helpful in resolving the issue or repair. We tried another company for one year, because of cost and found that the lower cost was not worth the poor service that we received. We would recommend AHS to anyone that is looking for a Home Warranty.