over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Acworth
COUNTRY:
Cobb County
STATE:
GA
POPULATION:
91843
AREA CODE:
6,78,770
ZIP CODES COVERED:
30101, 30102,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in georgia
Ruth Lewis, Acworth
On Jan 17, 2021
American Home Shield (AHS)
Great, fast service. Never had a problem. The only issue is the cost. We pay a monthly fee (which is not cheap) and still I have to pay $100. for each claim. Last time it ended up being a $2.99 part so I felt a bit cheated. I am told replacement items are comparable to the damaged item, but I find the replacements to be cheap and not meant to last long. I am considering cancelling the service because of the expense.
Michael Weisner, Acworth
On May 15, 2019
American Home Shield (AHS)
It was a setamin build up. AHS sent a guy in to get everything fixed and he did great.
Victor J Alvarado, Acworth
On Aug 06, 2018
American Home Shield (AHS)
The technician from the company that came to repair our A/C unit, for some reason placed the outside fuse by the A/C unit upside down after replacing the capacitor. Then he claims that the compressor was locked, but when he got home few minutes before it was working just fine. The A/C was cooling okay at night, but not during a HOT day. Later he recommended replacing the compressor when actually it was and still working just "fine". The only thing needed was replacing the capacitor inside the outside A/C unit. I sure don't know if he wanted to charge the manufacturer of the A/C unit for a new compressor or to AHS!!! Anyways, our A/C is working just fine because I noticed that the fuse was placed backwards, I pull it and placed it in the correct way, and ever since our A/C is working just fine, without the need of a new compressor replacement.
Patricia Conary, Acworth
On Jul 10, 2018
American Home Shield (AHS)
Dishonest. Does not deliver contracted services. Hours to reach someone in customer support. Worst business experience
Bernard R Watt, ACWORTH
On May 01, 2018
American Home Shield (AHS)
I have used AHS for the last 15 years. They have always been very responsive to my needs with quality service companies doing the necessary repairs.
Mark Migliore , Acworth
On Apr 16, 2018
American Home Shield (AHS)
I was a customer of AHS for almost a decade and last year I happened to need a number of service calls on various things. I have no complaints with the service or the technicians that were sent but to my surprise I was not renewed by AHS. When I called and asked why my policy had not been renewed (not even a call from AHS) they said I had a lot of service calls the prior year. I asked why I was not called and notified that my plan was not renewed and they had no answer. When I asked what it would cost to renew he said $120 a month (double the previous year). Point is they are great if you keep paying your premiums and they are making tons of money on you but they will screw you over the minute they feel the profit margin is not higher enough. They should rename themselves as AMERICAN RIP—-OFF!
Jeannette Dillard, Acworth
On Oct 16, 2017
American Home Shield (AHS)
I\'ve been trying since Wednesday of last week that should be the 13th of Octobe,t I put in 3 work orders for one thing each time I get a date for someone to come out and within an hour it\'s cancelled I have called and held the phone for 2 hours this is beginning to be very very annoying you can never get a person you talking to machine my refrigerator is down it's been a week I'm buying food to feed a family of 5 by the time they get to me I could buy another refrigerator I don't know if I would ever recommend anybody to use this service
Oliver McClintock, Acworth
On Aug 25, 2017
American Home Shield (AHS)
Had to open repeated service requests to get AC repaired. Service provider was slow and did not communicate well at all and only had voice mail when calling them. Any calls to AHS for escalation resulted in waiting on hold for no less than 45 minutes to talk to an agent....several times over an hour on hold. Escalation at AHS was useless.....no one followed through on what they said they were going to do. AHS has been providing this service provider business for years in spite of their terrible reviews on Google which many also reference AHS as their mainstay.
Dee, Acworth
On Jul 21, 2017
American Home Shield (AHS)
We have had AHS for over 25 years with great success, however we now find it impossible to get customer service on the phone. We are having a problem with our recent claim and I have tried 3 times to call and speak to someone. The 1st call wait time before I hung up was 1 hour 23 minutes, 2nd 47 minutes, yesterday was 58 minutes. This is totally unsatisfactory customer support. Presently AHS's customer service is 1 Star quality.
Mary Owens, Acworth
On Aug 23, 2016
American Home Shield (AHS)
AHS is incompetent and unprofessional. They misinform you and then make you pay for their mistakes. They are common criminals and only out to take your money.
Catherine Maxfield, Acworth
On Apr 19, 2016
American Home Shield (AHS)
The contractor's AHS has sent have been great, with the exception of Sears. The smaller, independent contractor's are always on time, don't change their time, and have been so good that I have used them for other home improvement projects.
Lisa Berg, Acworth
On Jan 25, 2014
American Home Shield (AHS)
I have been with AHS for over twenty years. Their service continues to decline while their prices continue to increase. I work, and waiting for 50 minutes on hold is NOT customer service!!! If "My call is important to them", why don't they have enough associates on hand to answer service calls? I don't have time to keep my business on hold for an hour while they decide if my $300 a year warrants a few minutes of their time. AHS is no longer the preeminent home service company. Now, they're just another company that has gotten too big to be of any service to their customers, even we very, very long-term ones.
