over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Duluth
COUNTRY:
Gwinnett County
STATE:
GA
POPULATION:
103980
AREA CODE:
678
ZIP CODES COVERED:
30095, 30096, 30097, 30098, 30099
ServicePlus Home Warranty |
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in georgia
Heinz, Duluth
On Nov 09, 2021
Lowe’s Protection Plans
I have discovered firsthand the warranty is a scam. Tech showed but didnt even touch the refrigerator to diagnose the issue. Ended up guessing what was wrong with, told me he would order a part, and would get back with me. A week later I texted the tech who now didnt know who I was and had no knowledge of me. Called Lowes Warranty who told me my service ticket is closed since the tech informed them that my refrigerator was already in pieces and warranty was void because of it. So the tech lied to me, lied to Lowes, got paid by Lowes and Lowes saved money by not spending more on service and parts. Took my issue all the way up to a supervisor, who pretty much said that how they do thing ... thanks N*****. So like other reviews stating the same practice of a tech coming to service yet they appear to have no knowledge... this is what is happening. This is Lowes trying to save money after the sale.
Gyan Chandra, Duluth
On Aug 16, 2021
American Home Shield (AHS)
Had 3 different plumbing issues. All issues were diagnosed and resolved by expert plumber who had all parts in his work truck in 1 visit. Very appreciative of the next day service and no pressure or uncertainty of being upsold on services or work I didnt need. Was an excellent service overall.
CLAIRE BOYCE, Duluth
On Feb 09, 2021
American Home Shield (AHS)
TO: AHS Leadership RE: #40342207 Elderly Abusive February 9, 2021 I have been a member of AHS for about 10 years. My refrigerator began struggling to stay cool on December 1,2020. On December 10, 2021 ***** Service came out to repair it. The technician told me that he had to order a diffuser thermistor. I asked him “what if It just stops?” He said the diffuser thermistor was not connected to the refrigerator cooling, and it would continue to work until the diffuser thermistor was replaced in about 10 days. . On December 20th the refrigerator stopped running. I called the ***** service. They said I would have to contact AHS, but I would be charged the $75 service fee AGAIN. AHS refused to present me some solutions. We used the neighbor next door’s refrigerator. It was difficult. My husband is 80 and I at 75 cannot walk the best. Every time** I called AHS (check the record) I would try to EXPLAIN that the refrigerator was NOT WORKING. The representative would give me the “rote” speech that the PART WAS ON ORDER. NO ONE COULD COMPREHEND THAT THE ORDERED PART WOULD NOT MAKE THE REFRIGERTOR START UP AGAIN!!!! I explained my situation to them. They said I could have the repair man come out at look at it, but it would cost another $75 dollars. I keep repeating that it was not working. They assured me it would be in soon. In summary, AHS refused to listen to me when the refrigerator stopped running without attempting to charge me more service calls. On December 30, my son came to care for us. He recognized we were in danger of getting food poison from keeping food in a warm refrigerator. My son took us to ******** for me to purchase a refrigerator ($2,100). It was delivered to our home on December 31, 2020. On January 28, 49 days later the ***** called to say that the diffuser thermistor was in and they were ready to come replace. I attempted to explain that the refrigerator had stopped working. They said, it was not their fault and they would close the case !!!!! After reading this letter I expect some type of compensation/reimbursement for the horrible situation we as senior citizens were involved in. I have trusted AHS through the years. This situation is horrible. My son is very upset. I am trying to handle this. Please reply. Sincerely, Claire Lockman Boyce, PhD. Drlockman08@gmail.com. Tracking # 948215240485 948215240496 948215240500 948215240511 948215240522 948215240533 948215240544 948215240555 948215240566 948215240577 Parts DIFFUSER THERMISTOR
Miguel Checa, Duluth
On Apr 25, 2019
American Home Shield (AHS)
I have a contract that covers "improper installation" but they say my water heater was properly installed but the VENT was not and that DAMAGED the heater (it was not checked) so they refuse to honor the contract So, 1 the tech refused to check the water heater because was improperly installed: vent downward and on a pedestal without a pre-filter 2. AHS called and said the heater was damaged, how did they know? 3. AHS said the "improper installation" only covered the water heater and not the vent 4. AHS refused to honor the contract after 3 years coverage Isn't it a classic scam? why don't you have -1 stars?
Victoria Haywood, Duluth
On Aug 25, 2017
American Home Shield (AHS)
I\'m with AHS for 10 years now. So far I like the absence of headaches if something broke. Everything is repeared fast and nicely. Don\'t expect miracles; nobody will come and replace your AC just because it\'s old, and you think you\'re smarter then everybody else. They\'ll try to fix it to the end. Still, when I\'ve decided that it\'s time to stop putting money into the old AC unit, I was able to save about $1200 plus I didn't pay for installation. There is a chance, that a repair company will send a bad specialist to your house, so rate the company, and ask AHS customers service send you somebody else. It works.
Gloria Sanders, Duluth
On Mar 18, 2016
American Home Shield (AHS)
It has been a long while since I have needed AHS help, but when I did it was so great to know that I had prepared in advance for my emergency. It was a very cold Dec. 16th day when my furnace decided to "take a break". Of course, there was no way to get it repaired that day, but I got remarkable response from your company and it was only a short wait until the repairs were scheduled. Very soon my home was nice and warm again and the expensive problem was taken care of with only $65 coming out of my pocket.
Downes Anthony, DULUTH
On Jan 23, 2015
American Home Shield (AHS)
Technicians came out to repair some plumbing and refrigerator work, they were very pleasant and came on a timely manner, repairs were done to a very high standard and very courteous i will recommended home shield to my coworkers and friends very good company.
Cindy T, Duluth
On Feb 26, 2014
American Home Shield (AHS)
I last had a plumber come do some work. The contractor was right on time. He resolved all my issues. He was neat and cleaned up after he was done. I was extremely pleased.
Prakash Singhi, Duluth
On Oct 29, 2012
American Home Shield (AHS)
No Customer service at all. You phone them for service. Can't reach a human in hours.It used to OK. But of late terrible terrible service.
