They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
On Jun 06, 2015
American Home Shield (AHS)
I can't give them any stars.. I clicked one star before I knew I could give no stars.. AHS is the worst ever. I am cancelling this service ASAP..!!! I called in for a broken hot water heater and it was a friday. They said they couldn't have anyone come fix it for 4 days on the following Tuesday.. Then when I called back to try to make it sooner, they said they would send it to dispatch to see if someone could come "before tuesday" I told them we needed someone that day or Sat at the latest.. They said they were looking for someone. I had a local area plumbing company that was available but ahs said they couldn't use a company that wasn't on their list.. I asked when they would get back with me and they said they would call me back to let me know that day or the next. Of course there was no call back at all.. I had to pay for the replacement myself.. The ahs premium I paid was a waste..
David B, Macon
On Apr 28, 2013
American Home Shield (AHS)
The service technician was competent and thorough in checking out my equipment and took the time to discuss the problem I was having. He gave me recommendations on how to prevent the problem from recurring.
On Jun 09, 2012
Old Republic Home Protection Reviews
Dealing with Old Republic for a week now.Have a $400 policy with $60 trade call. Air Handler need replacing plus 8 lbs of freon Warranty will give a cash settlement of $964 which cover the above HOWEVER total cost to replace is actually $1744 ($780 less). They do not cover: correction of master seal code violation: $175 correction of float switch code violation: $125 disposal of old unit: $125 modification of cabinet: $175 vibration blocks: $95 vacuum: $85 Total: $780 So we either pay the $780 difference (takes 3-4 days to get the unit in) OR take the $964 cash settlement. Talked to 3 different local contractors and been given estimates between $1390 to $1600. As my policy states-i have a limit of $1500 for AC repair.Honestly i feel that warranty should pay up to $1500 and replace the unit. Calls to customer service is a total waste of time-told them last night that i will take a settlement and deal with it myself(ac is not working since last Saturday).It will take 10-14 days,before check will be issued,and after it will be mail to me. Great job.........i guess if i do not have money to pay for repairs right now,i just have to sweat it out for next 3 weeks. This warranty is a total garbage.