Best Home Warranty Companies In snellville, georgia

Kristi Holmlund, Snellville

On Mar 28, 2018

American Home Shield (AHS)

Very pleased. From reporting my issue to finalizing my issue the process was went smoothly. I was immediately directed to a service agent who seemed genuinely concerned with my issue and was able to contact serviceman to promptly resolve my problem. What could have been a huge disaster turned into a minor problem thanks to American Home Shield.

veena gouri, snellville

On Mar 04, 2018

American Home Shield (AHS)

i wanted to get my range hood top repaired as it makes too much noise when I turn the fan on, the technician came on 1/1/18 and since then I tried to follow up with the vendor, AMTEC, and nobody has bothered to return my call or even respond to emails. Then I called American Home Shield, after going round and round, I finally got connected to servi...View Morece rep named Antonym (sp?) and he told me that AMTEC's technician who came to my house, had ordered a part and was out, and no one else was able to tell me the status. What vendor has no idea about the status (it should be on the computer, the person seemed to order online), may I ask why or more importantly, has AHS asked them why? Why would the vendor not be able to tell me or AHS, what the status is, why is the part not here for 2 months now, why would AHS keep vendors like AMTEC on their payroll (may I add on my payroll). Yes, I am terribly disappointed. I needed to repair garage door on 25th of December and forgot to call AHS and of course, they denied the claim because I contacted someone else on a Christmas day (as no one else was available). I did understand that, but I don't understand them not contacting me or telling me why my appliance has not been repaired so far.View Less

Anthonese Speer, Snellville

On Aug 23, 2017

American Home Shield (AHS)

Last service done was plumbing and had a time replacing the first one (plummer did not do follow up after ordering part to repair my tub fixture). I did receive follow up call from AHS as to how was service and I notified them that the first plummer apparently quit. He was promptly replaced and the 2nd plummer did an excellent job.

Rayna Hewitt, Snellville

On Jul 19, 2017

American Home Shield (AHS)

No negatives at all. Have used the service many times and I have saved so much more than the premiums. Large ticket items like our HVAC would have destroyed my budget, and thanks to AHS it cost me my deductable plus 90.00 for additional Freon.

Catrice Pippens, Snellville

On Sep 03, 2012

American Home Shield (AHS)

I am submitting my review in lieu of my last service request--which was to have my washing machine repaired. AHS sent out three contractors between the months of June July and August and each contractor could not repair my machine. I phoned customer service after each contractor left my home and had to wait at least 20 minutes each time before a ...View Morerepresentative answered my call. Once I was on he phone he representative could not anwer any of my concerns no manager was available and this resulted in different contractors visiting my home. I emailed AHS to express my concerns about their policy(s) and then a week later someone phoned giving me options on what could be done to resolve my issues involving my un-repaired appliance. Was a really good company for the last 7 years up until now. Needless to say I am looking to cancel my service contract--once this above issue is finally resolved!View Less