Home Warranties in Illinois

Angi, Moline

On Apr 29, 2022

American Home Shield (AHS)

It was to fix a furnace and the customer service agent that service and technician were great. Both were very professional. I did have trouble understanding the customer service agent.

K Pederson, Carol Stream

On Apr 18, 2022

Lowe’s Protection Plans

Do not buy Lowes protection plan. I bought one on an L* refrigerator and within 1 year had an issue with the water dispenser not stopping for 2-3 seconds after removing the class from the dispenser causing water to continue to pour out onto my floor. I called for service and they contract with a company named L-E**********. The serviceman, D***...View More** came and said there was nothing wrong with the dispenser since it was not doing it while he was there. It happens randomly, sometimes 5-6 times a day sometimes not for 1-2 days. He refused to do anything because he said it was a very difficult repair. 1 week later we called again because it kept doing it, he came and tried it and again refused to do anything. He said to my wife "The little woman doesnt know how to use her appliances" and then said "Just open the refrigerator door and it will stop". That isnt fixing my issue now is it. I put up with this issue (with an additional cup sitting on top of the refrig just to use if the water didnt stop). I called Lowes agian and said i do not want L-E********** coming again and to send another provider. They have now taken over 10 days to find another provider and have not done anything yet. I repeat, DO NOT BUY LOWES PROTECTION PLAN. View Less

Gina Krizman, Elburn

On Apr 18, 2022

American Home Shield (AHS)

I paid my ANNUAL premium in September 2021. In March 2022, they started not only charging me, but charging me TWICE per month. I have called at least 2x per week since March 12, 2022 to get it corrected and the charged reversed. The problem was never resolved. On April 11, I was again charged 2 times. Now I am owed a refund of 4 monthly payments. I...View More have continued to call. I finally got a refund for all 4 payments on April 14, 2022. Once the refund was processed, my account then showed PAST DUE! The topper on the cake was that the very next day, I was charged 4 TIMES!! So now I've again called 2 different days since then to get a refund processed and to have my account fixed. I still have no solution, no refund, and my account online shows that I'll be charged again in May. View Less

Gina Krizman, Elburn

On Apr 18, 2022

American Home Shield (AHS)

I paid my ANNUAL premium in September 2021. In March 2022, they started not only charging me, but charging me TWICE per month. I have called at least 2x per week since March 12, 2022 to get it corrected and the charged reversed. The problem was never resolved. On April 11, I was again charged 2 times. Now I am owed a refund of 4 monthly payments. I...View More have continued to call. I finally got a refund for all 4 payments on April 14, 2022. Once the refund was processed, my account then showed PAST DUE! The topper on the cake was that the very next day, I was charged 4 TIMES!! So now I've again called 2 different days since then to get a refund processed and to have my account fixed. I still have no solution, no refund, and my account online shows that I'll be charged again in May. View Less

Allison Hagen, Brighton

On Apr 14, 2022

American Home Shield (AHS)

Becoming a customer of American Home Shield is one of the best decisions I\'ve made in a long time. Customer service is exceptional. Contractor that fixed my furnace is above average. I\'m very please with their work & caring about the customer. I\'d recommend them to anyone. The contractor was right on top of calling me asap & getting a mechanic o...View Moreut to my home for repair. Having AHS gives me peace of mind. My furnace is like brand new again. View Less

Jacquie , Oswego

On Apr 11, 2022

American Home Shield (AHS)

Once they arrived, they were quick to fix the clogged sink. I had asked for a window and was given a four hour window. Called when that was up and told that I was still on the schedule. They were her within the hour after that.

katrina lambros, Mount Prospect

On Apr 07, 2022

American Home Shield (AHS)

Best experience ever! So the 2 gentleman that delivered my new washing machine just left. They were polite, efficient, and did an amazing job. The whole experience was great. I was skeptical but American home shield made the whole process so easy and did everything they said they would. I will forever be a life long customer!

Laura Buchanan, Crystal Lake

On Apr 07, 2022

American Home Shield (AHS)

I Always a positive experience with American Hime Shield. My problems are resolved or the item is replaced. The contractors have all been outstanding. Very knowledgeable and helpful. I would recommend American Home Shield to anyone who owns a home. It\'s so worth it.

Steve, Mchenry

On Apr 05, 2022

American Home Shield (AHS)

B*** p******* was great. They showed up earlier than their time window and were done with the repair within an hour. They were neat, polite, and very thorough. The only downside to this was that they were unable to get to my home for four days due to their schedule load. Took some really cold showers.

V Larson, Morton

On Apr 01, 2022

American Home Shield (AHS)

We are so glad our seller purchased this protection for us. We’ve used it twice already.l during the first few months in the house. Communication between us and AHS, and through the service provider keep us in the loop.

antonio sian, Tinley Park

On Mar 31, 2022

American Home Shield (AHS)

Ahs did excellent job by scheduling the work right away. My big concern was it was scheduled after two days buy the contractor. Considering the temp is very cold during those 2 days wait. other than that no other complain.

Jennifer Yu, Park Ridge

On Mar 28, 2022

American Home Shield (AHS)

Easy to make claims. Helpful claims dept and good company sent. Would recommend to family and friends. No hidden fees. I have peace of mind that if anything breakas in the house, i dont have to worry on who to call

edwin martinez, Gurnee

On Mar 26, 2022

American Home Shield (AHS)

It took the contractor 5 days before they could do the job, We called the AHS and they don\'t have anyone that could do the job sooner, they should more list of contractor that could do weekends.

Arthur, Rock Island

On Mar 24, 2022

American Home Shield (AHS)

My experience was great and the repair man was kind and friendly. The kind of person you would love to have do you repairs. He knows his job.he was curtious and brilliantly. He was on time had good custume

Tom Beneventi, Glen Ellyn

On Mar 19, 2022

American Home Shield (AHS)

We have been a customer of American Home Shield for over 10 years and have been very happy with the coverage and service provided. Every home owner should strongly consider becoming a customer of American Home Shield.

Lynn Scudieri , Joliet

On Mar 03, 2022

American Home Shield (AHS)

This is our 1st time having to use the warranty & unfortunately our dryer & dishwasher went out within 10 days of each other. Both experiences went flawlessly and we were thrilled with both appliances being fixed! So excited to suggest AHS to all our neighbors.

Susan L Hernandez, Cary

On Feb 23, 2022

American Home Shield (AHS)

We have had AHS for at least 20- 25 years. That\'s a long time to stay with the same company but we have been happy up until now.. I just noticed our policy went up over $30.00 a month. I called And the lady couldn\'t understand what I was asking. I wasn\'t notified of this increase. She said they emailed me. I don\'t have any email from AHS st...View Moreating that we were having an increase. Unfortunately I've paid 6 months at the higher price. View Less

David E Lyles, Brighton

On Feb 11, 2022

American Home Shield (AHS)

Great insurance company to deal with. They found the right people to repair our S**-Z*** fridge. The repair company kept us apprised along the way. Just an overall great experience, which is rare these days. I highly recommend AHS insurance!!!

Tanesha Jackson, Lansing

On Feb 11, 2022

American Home Shield (AHS)

Fast response time on any service request. Very pleased with the service. Very please with the outcome of the repairs. Always done within a very quick time frame. If repairs can’t be made another option is offered quickly.

Pamela Pool, Moline

On Feb 10, 2022

American Home Shield (AHS)

Great service and fast service. I have peace of mind that my stuff will be covered and fixed or replaced. Anytime I have needed service it was prompt and knowledgeable service technicians that came.

A Watson , Chicago

On Jan 29, 2022

American Home Shield (AHS)

The company works hard to give you great service when you run into a problem. I would recommend American Home Shield to everyone. They are responsive. The customer service team makes sure that all of your questions are answered.

Roni Leavitt, Vernon Hills

On Jan 28, 2022

American Home Shield (AHS)

My heat went out on the coldest day in Chicago. My furnace was repaired 12 hours later as an emergency repair. My furnace got a new motor for $75, money well spent.

john paul, Lincolnwood

On Jan 28, 2022

American Home Shield (AHS)

American Home Shield is the best home warranty service we\'ve dealt with and well worth the investment! One click and forget - no more having to research endless repair companies and not knowing the cost!

John Marshall , Port Byron

On Jan 28, 2022

American Home Shield (AHS)

The online claim process was quick and easy, and the service provider contacted us within two hours. The service technician arrived later that day; made an assessment of our total needs, and ordered the parts. The repairs were successfully completed in an expedient, and professional manner. Thanks!

Stephanie P, Libertyville

On Jan 27, 2022

American Home Shield (AHS)

I’ve had a good experience with AHS. I’ve had them for 5.5 years and have had good service with a few different repairs. I would recommend a home warranty plan to every homeowner.