over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 29, 2023
CITY:
Bloomington
COUNTRY:
McLean County
STATE:
IL
POPULATION:
84349
AREA CODE:
309
ZIP CODES COVERED:
61701, 61702, 61704, 61705, 61709
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in illinois
Ola Babarinde, Bloomington
On Aug 14, 2017
Lowe’s Protection Plans
I bought a LG refridgerator with a warranty plans that covers for food loss and all that. At the time the refridgerator was delivered to my home, it was in a floor Demo mode. After several attempts and several hours on the phone talking with a rude Lowes service advantage customer service/ technician and Samsung electronics customer service, they were unable to get it out of Demo mode, had over $400 worth of food items that got lost. I called the Lowes customer service the next day, the lady I spoke to handled the matter well and called the store manager, the store manager was very nice and he came over to my place to see if he could get it out of Demo mode, he got there and spoke with samsung and the lowes customer service technicians the same way I did, he mentioned that they were "very" unhelpful. After, several trials, the manager was able to get it out of Demo mode, he offered to give me some credit and file for food loss too since I had the protection plan. After filing for food loss, after about 4 weeks of sending the documents in, I got no response, I had to call in waiting on the phone for hours to talk to a live agent, the lady said the claim was not received and submitted because I didnt call in. All well, she submitted the claim on that day and finally I heard back from them today (8/14/2017) that my claim was denied because I don't have proof that my refridgerator was fixed by an authorized service. My reaction was WHAT! Who requested LOWES store manager to come out? I called in to explain to the LOWES advantage customer service, the conversation was so frustrating that I feel so bad with the service I was given, the customer service supervisor told me I was responsible for the food loss and blamed it on lack of product knowledge or whatever term he gave it. It was the worst customer service ever and I just wanted a full refund for protection plan that I paid for. It is a TOTAL SCAM!!! the plan is an easy way to RIPP PEOPLE OFF!!!
Cheryl Williams, Bloomington
On Nov 07, 2015
American Home Shield (AHS)
I had a contractor out today. He was very prompt, knowable and professional. I have been with AHS since 2002 and I have never had a problem with anyone that has come out to my home. The customer service is always very helpful. They are always able to resolve any issues I had.
Amber, Bloomington
On Nov 04, 2015
American Home Shield (AHS)
I have had American Home Shield as a "home warranty" for almost 2 years. I have had to use them a couple different times, and thankfully they were wonderful to work with. Both times it was a very simple process to get everything taken care of. Highly recommend.
Katie, Bloomington
On Dec 21, 2013
American Home Shield (AHS)
Just this week we had A1 Haney Plumbing out to fix a clogged kitchen sink. My only complaint is how long I was on hold with AHS to place the claim. This has been true the last several times I've called. I've been on hold for 10 minutes or more. Once I get through, however, the rep has quickly finds a contractor and the contractor calls me that day. This time, with the clogged sink, I requested A1 Haney bcs they have been out before an I found them very friendly and helpful. So I called Haney myself after talking to you guys and the situation was resolved immediately. I dealt with Dawn to schedule the appointment and Tom came out for the repair. Both were friendly nice and helpful. It was a very pleasant experience. The 3 stars for timeliness is because of the long hold time. Other than that, everything is 5 stars for both AHS and Haney Plumbinb.
