Louisiana Home Warranty Companies

Review: I called Home Shield Friday morning and reported that my water heater was leaking. They assigned me to a plumber that called me right away and had a plumber come the same afternoon and replaced the water heater the same day.

Review: Very easy to make a claim, within 24 hrs i was contacted and had an appointment scheduled. Tech came out to look at the repair than came back a few days later and fixed the broken pipe in the wall. Very professional and made repair in a timely manner. Very pleased.

Review: The process was quick and didn\'t cause any stress.

Review: I took advantage of the Lock change for the $75. fee. The locksmith was professional, on time, and handled the job perfectly changinging out all locks so that we now have 1 key for all!. This is a great service for new homeowners that want to chamnge the locks for security. Well done!

Review: Out of the blue, our hot water faucet handle for the kitchen sink suddenly broke and flew up in the air, gushing hot water up to the ceiling. After about 2 minutes, we were able to shut off the water valve under the sink. I filed a claim online with AHS, received a confirmation, and although the plumber assigned didn\'t show up or call the first 2 days, I called them directly and they were here within an hour. They were very professional and courteous, replace the faucet with a new one just as nice. Overall, I am satisfied with AHS

Review: AHS has not repaired my air conditioner since 24 Jun 2019. Repeated calls gather the same reponse - Technician will be there within 24 hours. Freon has been added to my air conditioner five times at a cost of $3000!! Freon had to continue to be replaced because technician screwed up the valve on the initial repair. I have called the company numerous times and have been lied to over and over. I am currently recording all calls and I have contacted my attorney. I will be switching home warrantly service once this is resolved. Would NEVER recommend this company to anyone!!

Review: I have been a customer with American Home Shield for over 21 years. I have had at least one account with them for this duration but for at least 10 years have had 3 accounts with them. Always provide great service companies ... the one time that I did not get good service, I called back and they sent someone else over at no charge and fixed the issue. I had my first HVAC replacement on our first term with AHS and it saved us $5500 !! I was hooked. We have had at least 5 more HVAC replacements in the last 22 years. It is well worth it to have a home warranty. I highly recommend American Home Shield. I have only had one thing denied over all these years. I pleaded my case though and in 30 minutes he called me back and said they would pay for the new hot water heater !!

Review: We\'ve been dealing with a bad HVAC since April. AHS contractor has tried to repair 5 times without success.

Review: >>>So the saga continues with AHS and their contractor Total Air Care. I\'m adding to my previous complaint of 3 days ago<<< *After 1.5 months, 3 different Total Air Care technician visits, hours of my time and my payments to date of $475 for items not supposedly covered - and still no air conditioning - here is the latest: *Total Air Care has to come out for the 4th time, this time to install new inside coils that have yet to even be ordered by AHS. *The coils are covered by AHS, but TAC has to re-glue the AC ductwork to the coils and wants to charge me a fee of $400, not covered by AHS. *So is AHS the rip off here, or is Total Air Care??? Or both. *Bottom line is that I will be w/o AC for almost 2 months, and out of pocket for almost $1000. *I would prefer another contractor come out, but AHS will not send a different one. *Since I have wasted over 4 hours of my time on this, who do I send my $1,000 invoice to? *4 hours X\'s @$250 an hour = $1,000 *This would be a great joke if it was EVEN funny

Review: Air condition problem. All repairs attempted but not fixed by Total Air Care *AHS sent repair contractor (7 days later). Said it was fixed and cost me $70 repair visit and $440 Freon. Wasn\'t fixed. *2nd attempt to repair, 2 weeks later, AHS sent same repair company. Said it was fixed when they left but it wasn\'t. *3rd repair visit, 2 weeks later, magically found a leak in the inside coils. Over one month now without AC. *I am told it will now take 7 to 10 days to authorize repair or replace inside coils. Will then be 45 days without AC. *Total frustration and 45 days without AC.

Review: Our repair involved replacing an old fan motor which required taking the upstairs blower assembly apart. The technician was very courteous and professional. He worked efficiently and had our unit back together and working quickly. He also cleaned up the work area and left everything clean. I would not hesitate to call them again as this was a good experience.

Review: My air conditioner was not working; and the outside temperature was very hot (feels like temp was 97 degrees). AHS sent an excellent technicien who came the day after and fixed my ac. I am so thankful for that.

Review: Life saver, called Wednesday about A/C problem. The technician showed up Friday. Very professional and on time. He service my unit and made sure every problem was repaired. I \'ve never had a problem with AHS, the best decision made to purchase this warranty. I tell all my family and friends about them. I LOVE AMERICAN HOME SHIELD?!

Review: My AC unit was not cooling my house. I scheduled via the website interface and received a follow-up call within 12 hours and within 24 had an appointment and within 48 had cool air!

Review: We had an AC issues, called it in, and tech was there the next day. Very polite Tech, did a wonderful job, and got the problem resolved. Very pleased.

Review: Multiple plumbing issues. Everything resolved. I have never had any problems using AHS.

Review: The Jury is still out. We are in the repair process for my LG washer that was failing to power up. It has been a real challenge troubleshooting why our washer wont turn on. Control board and noise filter were replaced, however, within 7 days the machine failed to power up again. Thank you AMH for sending Ben\'s Electric out. Mr. Ben confirmed the electrical issue was with the washer and not our house. With this information I put in another follow up request through AMH website to have Brinks Construction return to proceed to the next step of repair or replacement. I received a text within seconds notifying me Brinks Const. will be calling within 24hrs. They called me within 12hrs. On the initial attempt to repair, turn around time on parts was so long I had to rent a washer and eventually purchased a $100 used washer. The upside with now having an extra washer is that we are finding out our LG washer has a deeper issue with an unknown short somewhere. Brinks Construction, our LG washer primary repair responders just called for a third follow up. Brinks Construction has always responded very quickly. With the quick responses of the repair teams and AHS wisely assessing that a licensed electrician was needed to confirm our house outlets were not the issue, I\'m confident AHS will resolve our need for either our LG washer to be in working or a replacement would be provided. Due to the long turn-around time on ordered parts, I\'m giving repair time only one star. Response time from the repair team I give 4 stars. A new equivalent washer is right at $650-$800. So far I have spent $350 on laundry mats and a temporary washer, $110 Copay. Total $460.

Review: Great customer service and very good technicians. You are kept in the loop at all times. I am very impressed with them. My air conditioning works great now.

Review: My kitchen faucet was leaking, I call AHS and they sent out Universal plumbing to fix it! These guys really know their stuff, it was fixed within thirty minutes! Thank you so much! I highly recommend AHS

Review: My air conditioner started blowing warm air instead of cool air. The technician didn\'t take long to resolve the problem. Yes I would recommend your company to my friends.