Best Home Warranty Companies In aberdeen, maryland

Calvin Owens, Aberdeen

On May 12, 2023

American Home Shield (AHS)

I have been a customer of AHS for over 30 years, my air needed work last June and the tech they sent charged my 200.00 for new freon in addiction to $100 service charge. Two weeks later no air, they send same tech and he said he found a new leak and I had to pay 250.00 for new freon and 100.00 service charge because tech told them this was not re...View Morelated to other leak. We had no air condition in July or August, however I had to run air to help a little bit or we couldn't stay in our house. Tech never told me that using the air conditioner while not working correctly ,it would never shut off. My electric bill for those two months was over 500.00 each month, and our house never got cooler than 87 degrees. Called company again and wanted to send same tech again and I canceled the appointment because I know he would try to charge me 200-300 for new freon, decided to wait until spring to have them come out again. I was charged another $100.00 and told he found another leak and it would cost $450.00 this time for new freon, so I told him no and I would get another company to check mu system.So I had Blue dot come out under a 79.00 special to service my unit and I didn't tell there Tech anything, because I wanted to here his take on my air conditioner. He showed me a huge leak in the new evaporater the other Tech had replaced and said it was faulty work on behalf of there Tech. He told me the freon was no longer available and therefore the unit could not be fixed, so after 7 months and over $1000.00 spent to do nothing but, line the techs pockets, I was given a price to replace defective system. The tech that took all my money and never fixed anything turns in a report that it was a maintenace problem. So when I called to get the process started for allowance, they refused to even talk to me about it. The only thing they would say to me over and over again, that they were not going to pay for anything because they didn't authorize replacement. I talked to a supervisors and he just repeated word per word what the service Rep had told me. I have paid this company for over 30 years at two different houses to assure if something major were to break, I would be able to fix it, since I have this home warranty from AHS. I have paid these people $26,000-$27,000 and they could care less would not even pass my concerns to any one else. I am a disabled veteran and I will spend every free minute I have, letting others know this company is stealing customers money, and when it was time to deliver on there promise to take care of my air condition they would make up a bunch of bull, so they did not have to honor their contract and replace my broken unusable central air that could not be fixed because the freon was no longer available by code. I have recommended so many of my family and friends to this company, and to know you are paying for nothing makes me sick to my stomach. And instead of recommending people to this garbage, ripoff Company, to run as fast as they can from AHS and if they have a current policy to cancel it ASAP because they take your money with no intension of the customer ever collecting anything, with in my opinion makes them a bunch of thieves. I have never been treated so rudely and unappreciated as I do today Thanks totally to AHSView Less

Calvin Owens, Aberdeen

On May 12, 2023

American Home Shield (AHS)

I have been a customer of AHS for over 30 years, my air needed work last June and the tech they sent charged my 200.00 for new freon in addiction to $100 service charge. Two weeks later no air, they send same tech and he said he found a new leak and I had to pay 250.00 for new freon and 100.00 service charge because tech told them this was not re...View Morelated to other leak. We had no air condition in July or August, however I had to run air to help a little bit or we couldn't stay in our house. Tech never told me that using the air conditioner while not working correctly ,it would never shut off. My electric bill for those two months was over 500.00 each month, and our house never got cooler than 87 degrees. Called company again and wanted to send same tech again and I canceled the appointment because I know he would try to charge me 200-300 for new freon, decided to wait until spring to have them come out again. I was charged another $100.00 and told he found another leak and it would cost $450.00 this time for new freon, so I told him no and I would get another company to check mu system.So I had Blue dot come out under a 79.00 special to service my unit and I didn't tell there Tech anything, because I wanted to here his take on my air conditioner. He showed me a huge leak in the new evaporater the other Tech had replaced and said it was faulty work on behalf of there Tech. He told me the freon was no longer available and therefore the unit could not be fixed, so after 7 months and over $1000.00 spent to do nothing but, line the techs pockets, I was given a price to replace defective system. The tech that took all my money and never fixed anything turns in a report that it was a maintenace problem. So when I called to get the process started for allowance, they refused to even talk to me about it. The only thing they would say to me over and over again, that they were not going to pay for anything because they didn't authorize replacement. I talked to a supervisors and he just repeated word per word what the service Rep had told me. I have paid this company for over 30 years at two different houses to assure if something major were to break, I would be able to fix it, since I have this home warranty from AHS. I have paid these people $26,000-$27,000 and they could care less would not even pass my concerns to any one else. I am a disabled veteran and I will spend every free minute I have, letting others know this company is stealing customers money, and when it was time to deliver on there promise to take care of my air condition they would make up a bunch of bull, so they did not have to honor their contract and replace my broken unusable central air that could not be fixed because the freon was no longer available by code. I have recommended so many of my family and friends to this company, and to know you are paying for nothing makes me sick to my stomach. And instead of recommending people to this garbage, ripoff Company, to run as fast as they can from AHS and if they have a current policy to cancel it ASAP because they take your money with no intension of the customer ever collecting anything, with in my opinion makes them a bunch of thieves. I have never been treated so rudely and unappreciated as I do today Thanks totally to AHSView Less

Calvin, Aberdeen

On May 12, 2023

American Home Shield (AHS)

This company has taken my money for 30 years, my central air went up and they are doing nothing to Help. I am calling to cancel my policy today. RIP OFF, RIP OFF , RIP OFF THEY REFUSE TO EVEN LET ME APPEAL THERE DESIGEON hAD TO GET MY ENTIRE CENTRAL AIR REPLACED AND THEY ARE NOT GOING TO GIVE ME ANY CASH INSTEAD OF REPLACEMENT AS STATED IN MY CO...View MoreNTRACTView Less

Charlie Kranz, Aberdeen

On Aug 10, 2020

American Home Shield (AHS)

I had an A/C issue, called to get it serviced. The AHS rep on the phone was courteous and professional, submitted the work order promptly. The service provider called, came out and corrected the issue well within the time frame allotted. I appreciate the issue being handled so quickly.

Donna and Edwin Mejia, Aberdeen

On May 21, 2020

American Home Shield (AHS)

The guys were on time and so kind & polite. They fixed the issues in record time. I’ve already recommended them to 5 other people in my neighborhood and posted Mayes Plumbing on My Facebook Page. In all the years (15 yrs) I’ve lived here they were the BEST !!!! Thank You Mayes Plumbing for ALL that You Do !!!

Iris, Aberdeen

On Nov 25, 2012

American Home Shield (AHS)

My sump pump failed during Hurricane Sandy and my basement was flooded. I called a professional plumber to come out and see why the water wasn't draining out of my basement, the plumber discovered that the sump pump was not working and replaced it. Of course I was devastated due to all my belongings being covered in water, that I didn't think to c...View Moreall American Home Shield for prior authorization for the replacment of the failed sump pump. I actually didn't even know it was covered and forgot all about this insurance. I received my policy in the mail and called to explain my situation and I was advised to submit the invoice for the replaced sump pump. My claim was denied.View Less