over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 26, 2023
CITY:
Fort Washington
COUNTRY:
Prince George's County
STATE:
MD
POPULATION:
50722
AREA CODE:
2,40,301
ZIP CODES COVERED:
20744, 20749,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in maryland
Johnetta Bond, Fort Washington
On May 28, 2020
American Home Shield (AHS)
I had 2 repair issues, one for plumber, one for appliance. The scheduling was done immediately for both. Repair by plumber is complete but appliance repair is a week away.
Tina Marie Barham, Fort Washington
On Aug 09, 2018
American Home Shield (AHS)
Most of the time the contractors that they refer are pretty good. Sometimes they take a while to resolve issues but overall I am satisfied with them.
Zsara Hamlin, Fort Washington
On Jul 20, 2018
American Home Shield (AHS)
I am satisfied thus far with my home warranty with AHS. I had my air conditioner fail last summer during a serious heat wave. The tech came to our home and gave us several options regarding a replacement unit. We were very happy with the results. Previously we had most of our appliances covered with Sears with separate contracts for each. We changed to AHS because they were highly recommended by a close family friend. Sears had begun to contract out and the service was unreliable.
Alice Hardy, Fort Washington
On Jul 16, 2018
American Home Shield (AHS)
My experience was terrible. It took from May 2018 until July 9th to get my air conditioning units sloppy repaired by AHS\' vendor United Air Temps. The first air conditioning unit was was supposedly completely repaired June 28th. The coil was installed unlevel causing a flood in my basement. The Technician refused to replace the filter and being reminded several times. I was told several times by the Technician, Tommy, and AHS that a manager, Dillon, would call regarding my wet basement. I never received a call. I was told my bill was $910.00 for the refrigerant (407C) put in this unit and $100.00 service fee to AHS. I never received a written bill from United Air Temps. During a conversation with AHS while expressing my concerns about the bill, inability to reach a manager, etc., I was told by AHS' that my bill should have been $710. Instead of $910. I have not been able to resolve this! I was told by a Technician , Jose, that my second unit was a little low in refrigerant. When the unit was checked by Tommy to determine the amount needed in this unit, Tommy stated that this unit was also leaking and it was empty. Tommy submitted the bill for 15 pounds in this unit for a total of$1050.00. I had another certified HAVC check out both of my units and I was told the units didn't hold the amount of refrigerant that I was charged for. Caps were left off both units. The work was sloppily performed which caused future damage. AHS stated today that I have No recourse with them. I am at the mercy of United Air Temps. My warning to all is stay away from AHS and their vendors including United Air Temps.
Herman Dogan, Fort Washington
On Jun 20, 2018
American Home Shield (AHS)
AHS generally provides excellent services to homeowners. However, I learned to call in a service request instead of using the web to ensure that the service representative is made aware of the exact equipment that need to be repaired. For example, not all vendors can work of the Carrier Infinity air conditioning systems.
Z Hamlin, Fort Washington
On Mar 13, 2018
American Home Shield (AHS)
I had my appliances cover by Sears for many years. I got tired of paying for individual warranties for washer, dryer, stove top, refrigerator, dish washer etc.. I also had issues with the contractors Sears scheduled to report to my home. Along with the fact that Sears’ warranty contract required a large renewal payment for each item so a year and a half ago we decided to try American Home Shield. A close family friend highly recommended AHS and after some comparison shopping we decided to try them. During last summer when there were weeks of 90 degree weather our air conditioner died. The tec was very helpful and the replacements offered were very reasonable. Since then we have had minor issues that were also taken care of to our satisfaction. I would definitely recommend this company. I love the fact that I have many items that are covered with AHS That wouldn’t have been under my previous method. The only reason I gave them 4 stars instead of 5 for timelines is because I would like more prompt response from the contracted company. I got a call back within the required time frame but then I may have to wait several more days for them to actually show. Unfortunately that is the case with having to schedule repairs.
Dennis, Fort Washington
On Dec 04, 2017
American Home Shield (AHS)
Been with AHS for over ten years, have had some favorable experiences, some I\'d rather forget. Overall, I would say the contractors who have serviced my items have been professional, prompt, and accommodating. AHS has always provided excellent service when I needed a repair. Their operators have always been professional and supportive.
Dorretha Smith, Fort Washington
On Jul 19, 2017
American Home Shield (AHS)
I should have done this sooner, but am glad I have it now. Individual appliance warranty became quite expensive and repair service required me to fit my schedule to the repair person\'s schedule, and not mention the quality of service.
Brittany, Fort Washington
On Jun 21, 2017
American Home Shield (AHS)
This company is the epitome of "money hungry". It was very disappointing to to have to pay my monthly premium, repair deductible and an additional out of pocket expense to have my COVERED AC unit repaired. It would make too much sense for AHS to hire reputable companies to service its customers. Instead they hire cheap and incompetent companies to do the work. It took 3 technicians to service my unit and they ALL had three very different diagnosis. I will not renew my contract with AHS.
Mario Fuentes, Fort Washington
On Aug 02, 2015
American Home Shield (AHS)
The contractor was very friendly, attentive, courteous & informative. He took the time to educate & share what the repair entailed & how he is troubleshooting not only the existing problem, but other associated or related problems that could or may occur. He was also on time for the appointment. He explained if needed parts are to be ordered & really took the time to lay out the process. He also explained the proper care & maintenance we as home owner can do.
Gary Mote, Fort Washington
On Jun 01, 2015
American Home Shield (AHS)
I just had a service call yesterday 3-10-15. My Stove completely quit working Sunday evening. I call ed to get a repairman out and was pleasantly surprised to have a customer service representative pick up. I really liked that. Anyway, I got set up quickly and the repair company called Monday Morning, Got the repair yesterday by noon and I am up and running again. It was a good experience. I believe it is what the process should look like every time. Most all of our experience through the years has been good.
Thomas Edmonds, Fort Washington
On Oct 08, 2014
American Home Shield (AHS)
The contractors showed up as scheduled and completed the work in a timely manner. The contractors took the time to talk to me and explained what they were doing. Customer service was always great whenever I call them.
Marcella Johnson, Fort Washington
On Jul 10, 2014
American Home Shield (AHS)
This is the second time I have used American Shield each experience has been great repairs,contractors, the time frame coming out to do the repairs and the excellent work. Thank you I am so happy that I have this insurance iit has save me a lot money.
C Rawlinson, Fort Washington
On Nov 22, 2013
American Home Shield (AHS)
I received a call from the service provider within less than 15 minutes after I placed my service call with AHS, and an appointment for the next day. The technician was very thorough he spent 2-3 hours in my home troubleshooting my furnace to identify why I was not getting heat. He explained things to me as he went along and showed me things in my furnace. After 2 1/2 hours he found out there was a short in My digital programmable thermostat . If I did not have AHS the hourly labor charge would have been hundreds of dollars.
