over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Germantown
COUNTRY:
Montgomery County
STATE:
MD
POPULATION:
82863
AREA CODE:
240
ZIP CODES COVERED:
20874, 20875, 20876,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in maryland
Xzana Tellis, Germantown
On Aug 08, 2022
American Home Shield (AHS)
This company is horrible! I have duplicate policies on a property that I sold in April 2022. I am still being charged for a fictitious policy for the same address on a monthly basis. I have tried numerous times to resolve this issue. No supervisory authorities will speak to me and my checking account is being tapped each month for a non-existent policy. I'm not a fan obviously.
Patricia Chase, Germantown
On Apr 12, 2022
American Home Shield (AHS)
I had 2 service requests. The request for the garbage disposal(G*********** P*******) was resolved. The technician was prompt, courteous & very professional. I was very pleased. Still waiting to hear from the other service request. I left 2 messages.
William Tewelow, Germantown
On Jan 09, 2022
American Home Shield (AHS)
American Homeshield did a great job arranging for two technicians to come out to the house to fix the ice maker and the A/C. I have only been with American Homeshield for a few months. The service techs that showed up were great. They did their job professionally. They came prepared. They were able to take care of the matter in a timely manner.
Norma DeGuzman, Germantown
On Nov 12, 2020
American Home Shield (AHS)
The repair to my dryer was taken care of by the Technician timely. After careful analysis of the dryer needs, he placed the order for the parts which were delivered in my house. So, the next day he came to my house he immediately replaced the parts that were broken in not even 30 minutes. Our dryer is working now without worries. The Technician was courteous, polite and did a very good job. The needed assistance came timely. Thank you for the good service.
James Smith, Germantown
On Jun 18, 2018
American Home Shield (AHS)
plumber that came only did half the work. had to get them to come out a second time and still didn\'t fix the problem. I end up losing two days of work and had to call my handyman to finally fix the problem. it costed me time, parts, and labor. I should had just used what I paid for a deductible and called him first. people you send out need to be screen better.
Janet Brow, Germantown
On Jun 07, 2017
American Home Shield (AHS)
Been a customer for at least 8 years. Despite a rate increase in both annual premiums and deductible, I\'d once have given them 5 stars for everything. Recently I\'ve had two unpleasant experiences. In 1st case, the company they contracted with was terrible. After showing up late several times, their tech finally replaced my thermostat with a piece of junk. Because it was winter and I needed heat, I signed off on the job, but when I told AHS, they said it was my loss since I had signed & I had to replace the thermostat. Today, I was told my water heater problem doesn't meet their criteria. Because I'm honest, I now have to pay for the problem on my own.
Thomas Satterfield, Germantown
On Jul 26, 2016
American Home Shield (AHS)
Weekend plumbing problem (never fails) and the water heater was dead. American Home Shield located a contractor but they were unable to service us until Monday. After a brief conversation with my wife (HAHAHA) I called back to AHS and was given approval to use another contractor on the approved list if they were available prior to Monday. We were able to work with Keefe Plumbing here in Chattanooga and we could not have been more pleased with the service we received. Thanks AHS and thanks Keefe Plumbing for making my family happy again.
Sandra Sanders, Germantown
On Nov 13, 2015
American Home Shield (AHS)
The electrician sent for my problem with my electric kitchen range was both prompt and thorough. They had to return once with the part, and so they actually came twice. And I was pleased with their promptness.
Kristi, Germantown
On Oct 02, 2012
American Home Shield (AHS)
We've had several problems with our home. First the washing machine didn't work. Service tech came out for that, eventually got it fixed. Then, the dishwasher wasn't working, scheduled it, then that got rescheduled the MORNING of the appointment for over a week later (2+ weeks without a dishwasher doesn't make this mom happy), tech came out, determined it was a problem with the disposal and couldn't fix it. In this day and age that a dishwasher tech can't touch a disposal is ridiculous. How many houses have both- the majority. Decided to call my own plumber rather than wait another 3+ days to get someone else out. We still had to pay the service fee even though they didn't DO anything. Now one of our showers has a leak from a pipe in the wall, set up an appointment for between 1-6 today. It's 5:50 and I haven't heard a word from the plumber about showing up. Thankfully I work from home most days so I didn't have to take time off work to be here, but what if I wasn't in that position? I'd have lost a 1/2 day of work. Every time I contact customer service it takes 20+ minutes just to get someone on the phone. Not acceptable from a SERVICE company. I'm glad this was a gift and not something we paid for because they aren't worth the money. We will not be renewing at the end of our contract. For us, this policy has just been a huge waste of time and money.
