over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Randallstown
COUNTRY:
Baltimore County
STATE:
MD
POPULATION:
29998
AREA CODE:
4,10,443
ZIP CODES COVERED:
21133,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in maryland
Patricia Reese, Randallstown
On Jul 21, 2021
American Home Shield (AHS)
AHS Contractor arrived early,assessed problem with our central air conditioning unit , kept me informed of status along the way .Contractor( M******) was friendly ,knowledgeable & professional .Our system required additional parts & chemical Freon however AHS only covers $10 of the cost of the chemical Freon which is $160/pound.This part of contract needs to change ..even if half of the product was covered by the contract because some homeowners are really struggling ( like myself) so that cost is stressful.It is the AHS policy not the actual Contractor’s requirement so customers should not take their anger out on them .I’ve had an active contract for almost twenty years ..would not have a home without some type of coverage for repairs in this day & time of unexpected crisis !
Christine Watson, Randallstown
On Dec 28, 2018
American Home Shield (AHS)
I was very impressed with the process of submitting a request for service. The contractor contacted me in a timely manner. He showed up when he said he would. He was professional and knowledgeable about the problem and made recommendations for the future.
Kiesha Byers, Randallstown
On Jun 11, 2018
American Home Shield (AHS)
I have been having an ongoing problem with my dishwasher. The repair tech and the customer service reps that I have spoken to when I call the company are very courteous. However, the repair tech has been out to my home 3+ times over the last 2 months. My dishwasher still does not work and I have not heard anything about replacing this item. I would like a call back from a supervisor or manager to discuss this matter.
Michael Bailey, Randallstown
On Nov 08, 2017
American Home Shield (AHS)
WOW! where do i began, today i have no heat after my heating system was repaired by Flint Electrical Co. last Friday Nov. 3rd. Company came out twice first to put a iginator on then came back and put a reducer on. System worked for 3days and now no heat again. AHS is a joke im on hold rigth now trying to reach them and recording said it will be 1 hour. "WHO HAS 1 HOUR TO STAY ON PHONE TO SPEAK WITH CUSTOMER SERVICE REP." I call them 6am this morning and told them my heat wasn't working. But' I have to stay on phone because i don't want here my wife all over again telling me get BGE here because she cold and uncomfortable we went through this same situation just last week. So AHS recommend that i call Flint electrcial Company only to be told that there to busy telling me they can't get to me until this Friday 10th and it's cold as shit now. I went thought same thing with Flint Electrical week ago with them closing on weekends i might not get my heat repaired this week especially if they have order parts. I just don't beleive im going through same things all over again not having heat and my wife all up set because home is cold.
Roderick Hart, Randallstown
On Sep 19, 2017
American Home Shield (AHS)
Service is great until you need to discuss issues with a human. 1 hour or long wait on phone to even discuss payment issues are quite common. Once you reach a human response is very good.
ROBIN CARTER, Randallstown
On Mar 05, 2012
American Home Shield (AHS)
Today is March 5,2012 and my initial service request to repair my Kenmore Elite washer was on January 17,2012. My washer is a Sears product in fact all my appliances come from Sears and I've had this coverage for at least 8 years. In the past when I made a service request they always sent a professional who knew what they were doing and fixed the problem by at least the second visit. Not true this time. the appliance repair company that was sent has been out 4 times and ordered parts 4 times. Each time a part was ordered I had to wait 7-10 days for a return appointment and each time I either had to call AHS or the company directly to get results. They have actually ordered 2 motors, a timer and a capacitor. STILL NOT RUNNING!! Now no one is calling to schedule an appointment to resolve my problem but instead I keep getting the run-around and no one seems to know why after spending $500 in parts what the problem really is. I call AHS 2-3 times a week now trying to get the problem resolved.They tell me the technichian that came out last hasn't called a report in and they can't do anything until they get his report. The appliance repair company claims they haven't seen the tech and he never called in. The bottom line is my washer is stll not running after almost two months and I feel like no one really cares. AHS did tell me about 3 weeks a go that they would send me a vochure for $60 for next time I needed service and I have yet to receive that!! I'm definitely going to cancel my contract and let everyone I know not to sign up with them. They are just taking premiums and not resolving my problem.
