over 100,000 user reviews and research-intensive expert opinions.
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over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Severn
COUNTRY:
Anne Arundel County
STATE:
MD
POPULATION:
31884
AREA CODE:
4,10,443
ZIP CODES COVERED:
21144,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in maryland
Jen Linville , Severn
On Mar 24, 2018
American Home Shield (AHS)
Great home warranty service. They responded quickly to my repair request and the contractor was out less than 2 days later and replaced my garbage disposal. Very easy process and satisfied customer!
Clarence Bailey, Severn
On Apr 01, 2016
American Home Shield (AHS)
Well the last time you all fix my dryer, they came out on the time they said thy would be here. Very nice polite, and respect young man. He finish the job in a timely matter. Let me know if something was let they know.
Deb, Severn
On Apr 14, 2015
American Home Shield (AHS)
I had an issue this time with the service; technician was dispatched promptly and part was ordered; I was very clear that I had 2 issues with my wall oven. One was with the top - one was with the bottom. The top broiler fried itself and was no longer working. The bottom was no-longer self cleaning. The technician tested nothing - other than pushing the button to turn the oven cleaner on - on the bottom; the door locked - and it made a noise like it was working. That satisfied him it was functioning. I let it run later in the day - and while it made a noise - like it was running it did not clean. A day later the entire bottom oven quit heating. According to AHS this will require another ticket and another visit - and more importantly another $75.00 service charge; I tried to point out that they didn't even attempt to see if there was a problem - they said it didn't matter, that the bottom not cleaning wasn't even mentioned. I'm beyond disgusted. I've paid this company the monthly premium for 5 years - and this is the reward you get.
L.Taylor, Severn
On Sep 03, 2013
American Home Shield (AHS)
In fairness customer service is friendly. I ended up getting a contractor who would not call me back and AHS who would not call me back (after many phone calls and e-mails). if you have a quick service problem, AHS is very good, if you have a complex issue they are terrible. The contractor came out to my home August 5th and its now Sept 3rd and I have no clue when my leaky spicket will be fixed. AHS has NO system to tell when a problem has been open that long and no customer advocates to see my problem through. I just keep calling and complaining (probably 12 times) and they do not call me back. I have made 95% of all contact. I would be glad to rescind this comment if they can make it right by me (have problem fixed, apologize, reimburse me for my time and prove to me how they have fixed their system so problems dont go unresolved for a long period of time)
