over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Temple Hills
COUNTRY:
Prince George's County
STATE:
MD
POPULATION:
38792
AREA CODE:
2,40,301
ZIP CODES COVERED:
20748, 20757,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in maryland
Judith Sealey, Temple Hills
On Jun 03, 2022
American Home Shield (AHS)
I was disappointed to know that they do not cover semi detached townhouse roof. And I was told it would be covered when I signed up. So with all the bad weather I requested service and I was told it was not covered. So I was transferred to contracting who told me customer service was wrong. So they sent me back for customer service to so call investigate and it’s been 3 weeks they said they would call me back and they did not. Call contracting again to hear it’s covered. No one has called me back and I have made 4 calls, that were an hr long
Maria Rosales , Temple Hills
On Nov 07, 2018
American Home Shield (AHS)
AHS sent out an A/C contractor to "fix my a/c unit and furnace". The sub-par contractor came to my home and wanted to charge an additional $600 on top of the $100 service fee that AHS charged me. Their contractor never looked at the furnace which was also part of the work order because he claimed the weather was too hot. I called AHS explained the situation and was told that AHS could not send out another contractor until this work order was completed. I refused to pay the additional money to the subcontractor because I don't trust the 2 star reviews that the company had. AHS tricks people into thinking that they will cover repairs Or replace them if there are any issues- which is not the case. The subcontractor they sent out never fixed anything, instead they let out all the freeon in the system, by the time they left- my A/c unit did not work at all. How can the situation be worse? It felt like entrapment. After realizing that the countless calls to AHS yielded no help from customer service- I asked to cancel my account on 8/11/18. After the rep took all my information for the cancellation she asked me if I was sure I wanted to cancel or if i wanted her to put it on hold and have customer retention contact me regarding my situation. I was told by the rep that they might be able to help me and they would contact me in 2-3days. Nobody every reached out. I called multiple times trying to reach out to customer retention with no success. On 8/30/18 I made the second cancellation request. Explained to the rep that my cancellation was in hold -but nobody contacted me like they were supposed to- so I wanted to verify my cancellation. I was told there was nothing on hold, but she would take the information again and cancel my policy. On 8/20/18 and 9/14/18 and 10/22/18 I was charged 49.99 each month. Regardless of my phone call cancellation, I had to call an additional 3rd time to cancel my policy. Sit on the phone for another hour+. Explain my situation again for the 9th time and ask for my refund. They finally refunded me the partial amount $80. I called to ask why I have not been refunded for my service call of $100 towards the contractor that made my situation worse and never turned in the report. The total amount I should have been refunded from my first cancellation call on 8/11/18. Only to realize now that I was strategically told to hold off on my cancellation until customer retention called me back- which never happened both times that I was told that lie. For the countless hours on the phone, I would hope this business would not treat a client who experienced such a horrible experience with so little empathy. Today I was on the phone another 1hr and 17 min. Reaching out to customer retention again so that they could refund me the full amount. No success - I was on hold multiple times. Management is incompetent
Tongelia, Temple Hills
On Feb 13, 2018
American Home Shield (AHS)
Service was prompt and professional. This is the first time I used them. I hope that the service continue to be good as the first time.
Angela James, Temple Hills
On Jan 31, 2018
American Home Shield (AHS)
Homeshield Warranty is definitely worth the worry free living it provides. It is nice to know there is someone to call to handle any appliance and other warranty repairs with no need to shop around.
William Boyd, Temple Hills
On Aug 22, 2017
American Home Shield (AHS)
Had an issue with plumbing, mainly the hot water faucet. Tech arrived for servicing while my wife was home. Some how this young kid they sent out broke the cold water faucet. I guess he was trying to fix something that wasn\'t broke, and now we can\'t turn it off!!! The sad part about it is I was told by AHS they can\'t send another company because it was broken by the tech sent, and that company would have to fix it. I asked about the undue stress of my water bill and it looks like I'm on my own for something that wasn't my fault!! To make matters worst, I still owe them a service fee ( I think should be waved by the company) after this incompetence. .
Bernadette Williams, Temple Hills
On Jul 17, 2017
American Home Shield (AHS)
The Repair man was on time and efficient. Highly recommend this insurance for every home owner. Before I had this insurance I had a plumbing issue and it was 15 minute fix and a $300 dollar bill. I would rather pay ? anytime.
Elneta Hawkins, Temple Hills
On Sep 28, 2015
American Home Shield (AHS)
I am and have always been thrilled with the timeliness and professionalism that I experience with the customer service when I need a contractor to come to my home. The contractors/company that was sent to my home were always prompt, (sometimes early), precise in what they had to dao and did the job completely and concisely.
