over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
East Lansing
COUNTRY:
Ingham County
STATE:
MI
POPULATION:
63898
AREA CODE:
517
ZIP CODES COVERED:
48823, 48824, 48825, 48826,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in michigan
Anjali Srinand, East Lansing
On Dec 27, 2017
American Home Shield (AHS)
We requested a plumbing service to unclog a toilet. AHS sent us a company from Detroit (1 hour away from East Lansing). The guys came and did not even try to unclog the toilet. They said we need a new toilet and left. They were here for 5 minutes. The guys were dirty and smelling of cigarettes. I contacted a second company (local plumbers) who came and unclogged the toilet for us ($225 out of pocket expense). I have been trying to contact AHS for a reimbursement since then. AHS has different phone #s and the wait is over 30 mins to an hour. I have tried atleast 10 times and hung up frustrated. Finally today I was able to connect to the Authorization office and was told that according to section B-5 of our contract I was supposed to call AHS to get a second opinion within 7 days of the original request. I don't have time to sit on the phone for hours to get to an AHS agent. I think the company deliberately hires contractors who say the work can't be done. I have paid $75 one time deductible for the contractor and $415 for AHS for the whole year. Both AHS and the contractor have made their money and the customer is at a loss. This is an absolute ripoff.
