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The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
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Check out the best home warranty companies in nevada
Christina Martinez, Henderson
On Feb 21, 2020
American Home Shield (AHS)
Always an amazing experience, I have gotten super lucky with appliances being covered by American Home Shield, the technicians that have been sent from the contracted companies have been perfect, fast, and efficient. Thank you for the perfect customer service also.
Daryl Miller, Henderson
On Feb 13, 2020
American Home Shield (AHS)
Shortly after buying our home we had a problem with our refrigerator and called AHS. Within a hour of my call to AHS I had a appliance repair company contact me and set up an appt. The company was friendly, professional and were able to get my repaired completed very quickly.
David Workman, Henderson
On Jan 24, 2020
American Home Shield (AHS)
No hot water leaves you with no hot water. Not fun in winter. Repairs were made. New tank in and life is good. Hot water is a good thing. Enjoy
Judy DiGirolamo, Henderson
On Dec 27, 2019
American Home Shield (AHS)
Excellent service from 1st call made to completion of job. The service man that came out was professional and courteous. Thank you Home Warranty
Hilda Lam, Henderson
On Aug 31, 2019
American Home Shield (AHS)
The reason why I gave 4 stars is because otherwise it won\'t post my review. I am a realtor, American home shield came to my old company every month to promote how good they are and I believed them. Even after I moved to another company, I still recommended american home shield to my buyers and have them for my new home as well. Our AC stopped working today, we called AHS, they told us they do not send contractors on weekends... On a day it is 110 F outside and rising swiftly inside to unbearable conditions, we must wait until 3-6 pm Monday- three full days from now for the AC company to evaluate the problem. It could be days after for the repair to be made. After reading the entire contract, there is no mention of a blackout of service on weekends. What the contract does state is 'loss of cooling...is an emergency as defined by the Nevada Revised Statutes...service will commence not later than 24 hrs after the report of the claim.' After years of referring AHS, I will never recommend American Home Shield to any clients in the future.
Simon Orbison, Henderson
On Jun 17, 2019
American Home Shield (AHS)
I was having issues with my heater..... it wasn\'t heating. I called AHS and they got me a technician within seconds. The guy that came over, was polite, knowledgable and actually fixed my problem. I would say that AHS has been the best decision I have ever made for my home.
Richard Benzel, Henderson
On Jun 11, 2019
American Home Shield (AHS)
My A/C was making a horrible noise. It was still working, the noise was awful. Called American Home Shield and paid the service fee. That same day the A/C company called me set up an appointment. The day the A/C guy came out on the scheduled day, well with in the scheduled time frame, found the problem and it was fixed. Didn\'t get charged any more money.
Mary Deal, Henderson
On Jun 08, 2019
American Home Shield (AHS)
We’ve had an AHS Home Warranty since we moved to Nevada in 2017. We’ve had repairs/replacements to our water heater, washing machine, and disposer. They are very responsive, as are the contractors we’ve been referred to. Overall, outstanding experience!
Harold Nelson , Henderson
On Apr 24, 2019
American Home Shield (AHS)
AHS has no equal in this arena! From the time my A/C work request was put in on a late Fri evening, the contractor was identified, communicated w/ me for an appt; and at my home on Mon to fix the problem. The contractor was professional, courteous and pinpointed & fixed the issue w/in 30 min of arrival. As one customer noted, paying this monthly premium is well worth the peace of mind knowing your home is covered by AHS!
frank salandra, Henderson
On Mar 23, 2019
American Home Shield (AHS)
Absolutely wonderful, clothes washer went belly up and they replaced without a problem....no arguments, no fighting, nothing. Gota brand new washer, prob a touch better than the one i had....I have been with them a long time, and it wll be much longer, have already referred my grandaughter to them, as they are buying a house....
Krystyna Widdifield, Henderson
On Feb 28, 2019
American Home Shield (AHS)
We\'ve had a policy with AHS exclusively for the entire time we\'ve lived in our home (20 years). Like anything else, you have to stand up for your rights. Over the years I\'ve had some issues with AHS--but overall they always came through and the repairs were completed--otherwise we wouldn\'t have stayed with them.
thomas blinkinsop, Henderson
On Feb 16, 2019
American Home Shield (AHS)
don\'t use this company. I used them for 4 years and just tried to renew and was told i can\'t because i used them too much. Wow just a one side deal. I asked to talk to someone and they said i would have to write legal no phone number or email. Really it today\'s time you can\'t talk to someone directly. They don\'t care about their customers unless they are paying them. They also send out companies that don't if have a home office or website just to try and disqualify your work. Stay away.
Floyd Roney, Henderson
On Jan 09, 2019
American Home Shield (AHS)
As advertised, AHS has been responsive and helpful. Contractors have been timely and knowledgable. The ability to login and file a repair is very easy. Communication has been timely and consistent. After two repairs in our first year, we are very satisfied with the value of our purchase and the customer service received.
John Culver, Henderson
On Jan 07, 2019
American Home Shield (AHS)
Service has been outstanding so far. Have responded to every requests I have made. Bettina has been awesome to deal with and she is always so helpful with my issues. I\'m very happy I chose AHS.
Krystyna Widdifield, Henderson
On Nov 21, 2018
American Home Shield (AHS)
We\'ve been with AHS since we bought our house almost 20 years ago. I\'ve never had a problem with them (sometimes with their vendors...but overall AHS always took my side.) Prior to that I was a realtor in CA and always gifted my clients with a 1 yr. AHS home warranty. I\'ve never used anyone else and unless I feel I\'ve not been serviced fairly or the yearly fees become too high--never will. I highly recommend them!
Vicki Rudolph, Henderson
On Sep 12, 2018
American Home Shield (AHS)
Even though the water heater was more expensive than I could afford going with a company you provided ($900), I did get allotted the money for the heater it self and had it installed. I haven\'t recieved the $398 yet but will let you know if it feels like to long of a lapse. At least you give me a starting point when something goes wrong. Thanks again
Joshua Schwab, Henderson
On Sep 04, 2018
American Home Shield (AHS)
I put in a request service over a month ago for my central air-conditioner and it is still not fixed. The companies that AHS are choosing are very unreliable when it comes to scheduling and service, as well as the customer support from the AHS themselves. My repair request continuously gets transferred from contractor to contractor and the result is always the same; A/C not running. I've called several times and am continually getting the same answers from AHS, "Waiting on authorizations" or "Waiting for contact from the contractor." I have 3 small children that I had to move out of the home due to the heat wave in Las Vegas/Henderson area. I haven't been able to live in my house because of this for going on 1mo. 1week. I'm at the verge of involving the Better Business Bureau and contacting the local news about this situation. All I want is my A/C fixed so I can live in my home with my family as the rest of society does.
Jeff Hahn, Henderson
On Aug 30, 2018
Old Republic Home Protection
Get this: Water heater is broken but under manufacturers warranty for the unit, but not labor. They will not cover the labor or any part of the service. This is not explicitly stated in clear language, only in subtle vague terms in the fine print. Many water heaters have 5+ year warranties, so you can derive that your water heater will not be covered at all from these bozos. Avoid. DO NOT USE.
David, Henderson
On Aug 20, 2018
American Home Shield (AHS)
HORRIBLE!!! Stay away and find a better company. Lies from reps, no idea what they are doing. Different answers from different people after hours on the phone.
Russell Mayes, Henderson
On Aug 16, 2018
American Home Shield (AHS)
now much to say, when i needed service they were Johnny on the spot. Cost a repair visit but that was to be expected.