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The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
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Check out the best home warranty companies in nevada
ROY PETERSON, Reno
On Feb 02, 2017
American Home Shield (AHS)
Hot water heater appeared to be leaking excessively. Contractor arrived on time and found the connecting line to be leaking. Replaced the connecting line and restarted hot water heater very promptly.
CAROLE FRIEDHOFF, Reno
On Jan 26, 2017
American Home Shield (AHS)
Various plumbing issues, I have had two different contractors out, the first contractor was very polite; although he had to come back because a valve needed to be replaced before the faucet was taken care of. He was extremely polite and informative. The second contract was also very polite and was able to complete the task at hand before the hour was up.
Joyce Patti, Reno
On Aug 22, 2016
American Home Shield (AHS)
Having AMS respond to a customer service request fast gives us, their customer, a satisfied feeling of "they care". Sending a contractor that listens to you problem then within minutes finds the problem, makes you feel "they care". Keeping the customer informed, as to what is going to be done, is very important. When the contractor left our home, after repairing our problem, he left our home as clean as it was when he walked in
Iona Anderson, Reno
On Jun 19, 2016
American Home Shield (AHS)
My recent contractor came fast, fixed the problem. He was courteous and neat in appearance. I have had AHS before and have always been happy with the coverage. Anyone that buys a new home - new or used - should buy this service.
Benny Mullinax, Reno
On Jun 03, 2016
American Home Shield (AHS)
As usual AHS did a great job. Since their was not any registered A/C contractor they allowed to pick one and then just call them for approval. Was an easy operation and they still paid as well as always. I have never had a problem with AHS in over 10 years.
Bryan Hall, Reno
On May 26, 2016
American Home Shield (AHS)
The customer service representative I spoke with was great. I called to request service because our first electric bill in our new home was outrageous. We knew there was a problem and the AHS rep. was very concerned and was happy to discuss my options with me. The contractor was very polite. The streets and driveway were a mess with snow and slush and the contractor made sure to put something over his shoes so he wouldn't track it in the house. He was very thorough and was able to fix our problem
Shawn Summers, Reno
On Dec 27, 2015
American Home Shield (AHS)
Our AHS warranty has paid for itself each and every year! The computer in our motor on the HVAC system went out in the middle of the summer and AHS sent out a great contractor to fix the system. We only paid the 75.00 service call fee and everything else was paid by AHS. We are planning on renewing every year because of the value.
Victor Marriott, Reno
On Dec 04, 2015
American Home Shield (AHS)
I have recently used AHS to service two maintenance issues at a couple of my condos. In both instances the service absolutely first class. The response from AHS was fast, as I particularly needed to keep my tenants happy. The contractor contacted me within an hour and scheduled the service call with the tenant. The result was that my tenant was delighted with my response in resolving their problem which was only possible because of the combined professional efforts of the contractors and AHS customer service.
Kimberly Mcdonald, Reno
On Aug 12, 2015
American Home Shield (AHS)
I have not had to use the services of American Home Shield yet, but feel more secure in my home, knowing that if I have a major issue, then I am covered. I also have suggested them to my clients, and the ease in doing so, is appreciated. They have answered my questions clearly, and have responded in a timely manner, when they were not sure of the answer.
K. Mentzer, Reno
On Nov 20, 2014
American Home Shield (AHS)
I've had to use this service 3 times over the last couple of years. One time my air conditioner went out in the middle of a hot spell. I requested service on line,it was answered promptly, the service people came out the next day, parts had to be ordered, they arrived within a day, they came back out the next day and had me up and running. We hummed along all summer with out a glitch. All the service people have come in a timely manner, fixed the problem and left without a mess.