BEST HOME WARRANTY COMPANIES IN buffalo, new york

James Elder, Buffalo

On Mar 19, 2016

American Home Shield (AHS)

The air conditioner stopped working and you selected the same contractor that had previously worked on my unit. The contractor called and we scheduled a technician for late that afternoon. The technician called a couple of hours early and said he finished the previous job and asked to come early. He diagnosed the problem as a small leak but didn't ...View Morehave enough Freon since he used most of his supply on the last house. He called his office and scheduled a technician to come tomorrow with the necessary material. The next morning the tech. was there by 8AM and by 8:30 the repair was completed.View Less

Thomasena Orner, Buffalo

On Jan 28, 2016

American Home Shield (AHS)

Well the last one I had was replacing a heat pump, which wasn't fun but AHS made the process almost seamless. I had to have a new return put in my bedroom with the carpet and dark walls, I truly expected to have all kinds of issues but nothing was left dirty or dusty. the walls were clean and the floors were clean. I was impressed.

Jonathan Arnold, Buffalo

On Dec 31, 2015

American Home Shield (AHS)

I have been very pleased with the rapid response that I received from AMERICAN HOME SHIELD and the contractors. Customer Service has demonstrated patience and concern in listening to me and helping to resolve any repairs that I needed to have done. Their follow-up has been excellent. There has been no problem with the cleanliness of the contract...View Moreors.View Less

Gayle Bandt, Buffalo

On Feb 19, 2015

American Home Shield (AHS)

I put off calling about my hot water heater thinking that I wouldn't be able to get any service on a weekend when I am not working. I finally called at the worst possible time...a holiday weekend Friday. I figured it would be at least two days before I received an answer and probably 4-5 days before it would be fixed. An hour after I called I re...View Moreceived a call from the service man who scheduled me to be seen within 4 hours. Two hours later I was called and asked if it would be okay to come early. Of course it was. The service man was polite, thoughtful and worked quickly and efficiently. I was impressed with the work. By 2pm the day I called, my hot water heater was repaired.View Less

Deborah Hallvietz, Buffalo

On Jan 19, 2015

American Home Shield (AHS)

I was very satisfied with the recent repair of our dryer. The contractor contacted me in a timely manner, answered all my questions and the service man that came was friendly and fixed everything that was wrong with our dryer. AHS customer service was excellent as well.