over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Mason
COUNTRY:
Warren County
STATE:
OH
POPULATION:
50627
AREA CODE:
513
ZIP CODES COVERED:
45040,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in ohio
Linda Geers, Mason
On Nov 07, 2021
American Home Shield (AHS)
We are new to the program. Scheduled a plumber for a water spot on lower level ceiling. He was very timely and professional. He found a leak in our shower pan drain and fixed it in about 15 minutes. We had also discovered a small leak in a downstairs shower, but he was not allowed to look at that as we did not have that on our ticket and explained to us how each item needs to be on your request or it cannot be looked at.
Mark, Mason
On Feb 15, 2021
American Home Shield (AHS)
I filed a claim for our washer on 1/2/2021 and the repairman came out a few days later. They said it would require a complete rebuild and he would not be able to find the parts so recommended replacement. He issued a report on 1/11/2021 to AHS that parts were not available. No one ever called us or even followed up until we called a week and a half later. I called dozens of times since then and no one ever had an answer beyond "we are waiting on authorization, please be patient, and we will call you back in 15 minutes." They never called back, not even once, and they never let you speak with a Supervisor. It has been over a month since the technician told them that the parts were no longer manufactured and sent them the report. I even called Sears directly several times to do research into what they were waiting on and I found out that they were not waiting on anything. They had the report for a month and never did anything with it. I will likely cancel the contract and pay for the washer out of pocket because I can no longer spend time on the phone with a company that is unresponsive and disrespectful with my time.
Cynthia Keisling, MASON
On May 28, 2018
American Home Shield (AHS)
We have been very disappointed with the responsiveness and service on our refrigerator. We had a service call in early March from Sears who addressed the cooling issue. But it didn\'t last long and soon our freezer was no longer working right (popsicles will melt). We called for a second service and GE came this time. He said the Sears technician did not finish the job and he couldn't fit it. He said he would contact AHS and let them know. He never did. This was on Wed, May 23. We called AHS and they knew nothing. Said they would follow up with GE. We did not hear back from them on Thu or Fri. We called again on Fri and then again on Sat with the same response: AHS needs to talk with GE before they can reassign Sears. Meanwhile our refrigerator has completely stopped cooling and all of our food is spoiled. No resolution.
