Best Home Warranty Companies In portland, oregon

jane, Portland

On Jul 08, 2023

Lowe’s Protection Plans

I bought a 5 year plan from Lowe\'s for a new GE washer in 2018. From the get go, the water temperature settings were unpredictable, and remain so. I had 2 or 3 service calls from GE during the first year, then 6 calls from GE through the protection plan, Assurant. I still cannot regulate the wash water temperature. Assurant denied a buyout because...View More they said my hot water was turned up too high. Then why does cool end up with a wash temp of hot one day, and cold the next? Assurant company and Lowe's ripped me off with the protection plan, very dishonorable. View Less

James Rowan, Portland

On May 27, 2022

American Home Shield (AHS)

I have maintained my AHS home warranty for six years since we bought our house. We have used it about once per year for issues with plumbing, electrical, HVAC, and most recently our dishwasher. They have always been prompt in their responses and are even replacing our dishwasher, since the old one needs a part that isn\'t available anymore. A...View Moremerican Home Shield was the best decision we made when buying our home! View Less

Karleen Cotter, Portland

On Mar 30, 2022

American Home Shield (AHS)

In my two year old manufactured home, I had two toilets with defective valves that were preventing the fresh water from refilling the tanks after a flush. AHS coordinated with a plumbing vendor who was able to replace the valves and restore the intended function of the toilets. I was happy with the staff member who was dispatched to complet...View Moree the work. He was licensed, professional, and friendly. The only charge to me, was the pre-paid $75 co-pay. Very happy with the AHS and vendor response and service . View Less

donald eaton, Portland

On Jan 29, 2022

American Home Shield (AHS)

I needed to find an electrician as soon as possible. S*****, in Tobago, went out of her way to search for and find a company that could sent out a tech that same day. I called the company and they sent an electrician who diagnosed the problem, called our electric supplier, P**, and had them send out a tech to fix the problem. FIVE STARS all around...View More.View Less

Susan, Portland

On Jan 27, 2022

American Home Shield (AHS)

Excellent company and service. I\'ve have had great experiences with them and they have fixed many broken things in my house. I love having the insurance of this company when things break down.

Richard Fortson, Portland

On Jun 30, 2020

American Home Shield (AHS)

My wife and I have been with American Home Shield for nearly 10 years, and we truly appreciate the fast and efficient service. They do a wonderful job vetting companies, and when things don\'t work out they are quick to resolve the issue. We first learned of AHS from our daughter and son in law, but now that we have been with the agency we are qu...View Moreick to share with our family and friends. Looking forward to continuing the relationship for years to come.View Less

sudhir kumar tomar, Portland

On Jun 03, 2020

American Home Shield (AHS)

No comments - all taken care nicely as committed with no hassles. Requested online, got email, confirmed time, guy arrived, identified and solved problem and by the time I enquired at home - done.

Eiko Barrett, Portland

On Feb 15, 2020

American Home Shield (AHS)

The plumber cane to fix the toilet running water. He shorten the chain in the rank and adjusted. After he left I still have same problem(water running to the toilet bowl and never stop.) I usually call back to get the plumber to come back to fix the problem but I am planning to change to the new toilet bowl and tank so I am not calling home warrant...View Morey. View Less

Tracy Taylor, Portland

On Jan 15, 2020

American Home Shield (AHS)

So far so good! Just had range that had several burners that weren\'t working. The vendor they use has less than great reviews so I was nervous but according to the tenants he was friendly and efficient and the appliance is now working well. Only took a few days to get repaired, so I\'m impressed!

Susan Porjes, Portland

On Dec 12, 2019

American Home Shield (AHS)

Fast service! Placed repair order online. I believe on a Saturday night or Sunday. Contractor was assigned within 24 hours and called me to make an appointment. Called again 1/2 hour before arriving so i didn\'t have to wait in all day. Showed up on time and fixed the problem within 15 minutes. Professional and pleasant! Very happy with the service...View More.View Less

Margy, Portland

On Sep 24, 2019

American Home Shield (AHS)

I needed help in replacing my door bell and AHS was quick to respond. The online request process is so simple. Nice to be able to make a service request whenever needed.

Gitta, Portland

On May 27, 2019

American Home Shield (AHS)

the fan in our bonus room was broken. The electrician that repaired it was excellent. He was very professional and provided excellent customer service. The fan was repaired on his first trip to evaluate the problem. I would highly recommend him for any electrical issues.

Brian Strull, Portland

On Jul 06, 2018

American Home Shield (AHS)

The vendor AHS assigned has been horrible to work with: - scheduled an appointment, told us they would call the night before with a time window, then didn\'t call. We called and they had no record of the appointment. - finally got scheduled. service tech. said a part was needed. he would call back to tell me if the part was still available. ...View More never called. - called the vendor - they said the part was on order. - call the vendor 2 weeks later for status - learned their was a paperwork mixup and the part wasn't ordered. - requested a callback once part was ordered. no callback. - called again...once again was promised a call and there was none. Now trying to contact AHS about the issue and they say I need to send a letter to complain. The 800 number couldn't resolve it. They won't escalate call to anyone on can help or provide anything other than a mailing address.View Less

Cathy Jack, Portland

On Mar 18, 2018

American Home Shield (AHS)

We have had AHS service on our older home we just bought several times. What a great thing a home warranty is. The young man, Shiffley, who did my plumbing repair was very thorough and careful in his work. I appreciated his explanations and his genuine concern for our problem. Thank you for sending such reliable repairmen.

Wayne Highsmith, Portland

On Mar 14, 2018

American Home Shield (AHS)

I have never had any problems with american home shield until my thermostat went out inmy stove.. It took over 5 weeks to get it repaired I had to wait on hold long times as long as 1 hour and 20 minutes to speak with someone I als went to socil media ie facebook to contact them and finally got to speak with a rep the repair was finally done the 5 ...View Moreweeks was actually 3 weeks dsooner that promised. I didn't like the settlement amount they offered either. I wont cancel because I feel like the past times I used it it was great but I would like them to do better when we have a need to callView Less

Joey, Portland

On Dec 17, 2017

American Home Shield (AHS)

Customer service takes forever to get a hold of and sometimes the contractors are usually booked a week out but this is an amazing value for the service. I\'ve had my washer repaired, my oven repaired, some plumbing, some shitty electric work, and even a new electrical panel installed.

Adam, Portland

On Dec 12, 2017

American Home Shield (AHS)

My $3000 furnace had to be replaced and they did this without question. Very satisfied!

Julia, Portland

On Oct 08, 2017

American Home Shield (AHS)

My refrigerator went out in July. Their first tech took a week to come out, said they needed to order parts but 2 days later, closed the claim saying they do not work on Samsung. The 2nd company came out another week later said they needed to order parts & it would take up to 10 days. After 2 weeks of the same answers that parts are ordered, I req...View Moreuested a manager look into it & was then told one of the parts "ordered" is no longer made. AHS then offered to replace my unit. When the delivery day came, the order was wrong & they wouldn't let me call AHS to sort it out so they left. Another week, more hours waiting on hold only to speak to rude people who care less about the way the companies they hire treat their customers or how they treat their own customers, & I had a refrigerator. Now we're into October & the emails & phone calls saying I have a past due balance for the 2nd service department won't stop. I paid my fee online when I put in the order in July. They have an accounting error & every time I call, they promise to put in the order & it will take 7 to 10 days to fix but it never gets fixed. They never let you talk to a supervisor or anyone in charge. I fear they will send me to collections & I'll have to hire an attorney to get them to fix this before they ruin my credit. Worst experience I've ever had with a business. I get that we're human & things happen, but this is pure negligence & I would never recommend this company. View Less

Jim Huang, Portland

On Aug 07, 2017

American Home Shield (AHS)

I got lucky with the house purchased where the seller purchased the home warranty as part of the home purchase and my realtor upgraded from Basic to also include the entire house. It provides a sense of comfort when buying an older home.

Sarah Lahar, Portland

On Feb 21, 2017

American Home Shield (AHS)

The problem that I called American Home Shield for some duct work repair, the technician was very informative and professional, he repaired the problem in a timely manner.