Best Home Warranty Companies In mount pleasant, south carolina

Joan Foster, Mount Pleasant

On Apr 06, 2022

American Home Shield (AHS)

We’ve had American Home Shield going on three years now. They have been a lifesaver for us. It’s comforting to know we are covered when it’s difficult to have any extra cash for emergencies. They have helped us with a washing machine, garbage disposal, refrigerator, plumbing and AC. It’s good to know you can own a home and have help when yo...View Moreu need it!View Less

Sandra Anderson, Mount Pleasant

On May 15, 2020

Lowe’s Protection Plans

Dishwasher 4 years old with 5 yr warranty. Customer service took 45 min on hold to get help. Representative was very nice. Repair service sent cancelled appt and came 2 days after call then said "need a part". When I called to see when that would come it I was told repair service has to submit a request for pay to Lowes then 3 days or so Lowes ...View Morewill give them permission to order part if it is covered then 7-10 business days for part to come in. They called repair service which had closed and wouldn't be back until Monday and I needed to call Lowes back and start process over on Monday. Another 45 min hold to probably find out no authorization yet . I am 100% sure I will NEVER get an extended warranty from Lowes. (PS. I asked for $99 warranty back and I will just buy a new washer as I am strongly feeling I will be paying for repair bill by the end of this 2 wk period and was told no money back on warranty it will be prorated.) I politely asked to speak to supervisor to discuss my request for them to call me back on Monday with an update and was disconnected. I promise I was polite. 2 weeks no dishwasher View Less

Kim Campbell, Mount Pleasant

On Feb 11, 2020

American Home Shield (AHS)

A American plumbing was out to fix a slow drain. They were fantastic. They have been out twice and each time fixed the problem in a flash! Thank you!

Dave Riggs, Mount Pleasant

On Aug 22, 2019

American Home Shield (AHS)

AHS agreed to replace my water heater and repair my AC. Their contractor would not work with my water heater and they refused to get another contractor. I paid $1600 for the replacement that should have been covered and am still waiting after 9 weeks for the $500 cash out they offered. Their contractor installed the wrong size compressor in my A...View MoreC and lost the $330 of coolant that I paid for and after 9 weeks still hasn't repaired the AC. All I get is the runaround from AHS and their contractors.View Less

Tracy Hunter, Mount Pleasant

On May 27, 2019

American Home Shield (AHS)

AC... it is currently over 100 degrees and I’ve been waiting over a week to get my AC repaired! Sent a company out that diagnose the issue but weren’t qualified to get the repair part.. sent a second company that took 5 minutes to diagnose the same issue .. but of course didn’t bring the part with them, need to order it, wait a holiday weeke...View Morend with temps over 100... still NO communication from AHS! Called to speak to a supervisor.. got the runaround and then lied to by the rep that she was a supervisor .. with the same name and voice as the rep “Ana” I had been dealing with! Spent several hours on hold and repeated phone calls ... no resolution and no follow up! Still NOT FIXED AND TEMPS OVER 100! WOULD NOT RECOMMEND THIS COMPANY!!! HORRIBLE CUSTOMER SERVICE!!!!!!!!!View Less

Eric Biggers, Mount Pleasant

On May 10, 2019

Lowe’s Protection Plans

Terrible experience trying to get refrigerator repaired. It took 3 repair companies and over 30 days to get repaired and frankly not sure it will continue to operate. It has been working for about two weeks at this writing. I ended up having to buy a new refrigerator. ABSOLUTLY Not at Lowes. Never again

Paula BV, Mount Pleasant

On Apr 25, 2019

Lowe’s Protection Plans

Disgraceful ! Called for fourth repair, dryer. It’s covered, but each time, many days or longer with no dryer. It is a 2 year old dryer. A LEMON. They refused to declare it a lemon, and replace it. They don’t count anything that fell under manufacturing warranty stage. So, I was told “ it doesn’t qualify, you must have one more repair. B...View MoreUT if you had purchased this five months later, due to a change , it would qualify as a LEMONView Less

Elisabeth Vranich , Mount Pleasant

On Aug 20, 2018

American Home Shield (AHS)

When you call them, they are very friendly but getting any work done is impossible. The service technicians that they send out will even tell you that it is a game. AHS tells them to put a bandaid on the problem as long as they can to keep from having to replace anything.

Alexis VanderVeen, Mount Pleasant

On Aug 19, 2018

American Home Shield (AHS)

It typically takes multiple days to even hear from someone regarding the broken appliance. Numerous times I’ve had to ask for a different provider because they don’t service our area. It’s a lot of calling back-and-forth to American home Shield to get an accurate provider, thus the days go by to actually schedule someone to come to home.

Thomas Craig III, Mount Pleasant

On Feb 13, 2018

American Home Shield (AHS)

They get the systems back on line. Sometimes service dates and times cause issues, but in today\'s environment you have to have some flexibility in those situations. It would be great if the repair truck rolled up with all the spare parts on hand, but you must realize that those things can cost thousands of dollars and inventory cost make it un...View Morerealistic.View Less

Bob Sterling, Mount Pleasant

On Oct 30, 2015

American Home Shield (AHS)

When our heater stopped working, I called AHS and through the automated system, a contractor called me back in just a few hours. The contractor responded quickly and was able to fix the problem. I am happy with the results and it reinforced my decision of keeping a home warranty.

Marc Haro, Mount Pleasant

On Oct 28, 2015

American Home Shield (AHS)

We have had nothing but poor service from AHS and the contractor they keep sending out. We have had to call for service on our home's AC unit 7 times in 13 months. The contractor each time comes up with a slightly different reason why the AC unit stops working each time. 7 times in 1 year is ridiculous and AHS had been absolutely no help. They ...View Morehave stated the even though part of our unit was completely replaced (air handler) even though it failed 70 days later, since it was outside their 60 warranty window, we would have to pay another $75 service fee. This is unbelievable. The company they keep sending to us, despite our complaints, obviously cannot fix/diagnose what is really going on, or is completely scamming us. Including the cost of the home warranty (on our relatively new house built in 2008), we have spent close to $3000 and still do not have a functioning AC unit. I would strongly recommend avoiding AHS and their very poor customer service and commitment to their customers.View Less

Joel Perez, Mount Pleasant

On Sep 30, 2015

American Home Shield (AHS)

About 2 or 3 months ago I noticed my AC unit no cooling. I called AHS around 8:30pm on a Sunday & left a brief message. I received an email @ 3am from AHS letting me know they received my message & would have an AC technician called me. The next day I received a call from an AC technician around 9am & by 9:30am same day my AC was up &am...View Morep; running great-:))) The technician was very professional & clean. He told me what the problem was & gave me some pointers on how to keep my AC clean...View Less

Linda Vaughn, Mount Pleasant

On Sep 21, 2015

American Home Shield (AHS)

I contacted American Hole Shield due to plumbing problems. They were very courteous and within 24 hours had a plumber scheduled to come out. Within 48 hours the plumber was there and problem solved. I was referred to this company by my mother who has been with this company for over 5 years. She never had a problem with her service and now I see why...View More.View Less

Susie, Mount Pleasant

On Jul 09, 2014

Old Republic Home Protection

Very poor customer service. They sent me contractors who were located 25 miles away from my home when I live in a very populated area that I am sure had plenty of local contractors available. The last company they sent to fix my oven refused to give me an afternoon appointment because they did not want to "deal" with the traffic between my home a...View Morend their location in the afternoon. When I called Old Republic to complain about the service they did not care one bit. They said I had to make myself available during business hours even when I pointed out that I was making myself available during business hours. I wanted 2-5 and they refused to come out at that time. Old Republic just did not care. They did not care that I said I would never buy another warranty from them. Businesses that are so cocky and treat the customers this way do not deserve business.View Less

Buddy Heck, Mount Pleasant

On Dec 18, 2013

American Home Shield (AHS)

It's as easy and convenient as it gets! I called AHS when my furnace wouldn't work and the lady told me that the contractor would be calling me to set up an appointment. They came out the next day and repaired my furnace and all I had to do was pay my deductible! I've been telling my family, friends, coworkers, and my ex wife that they should get ...View MoreAHS.View Less

Gary Reeves, Mount Pleasant

On Dec 03, 2013

American Home Shield (AHS)

Poor customer service, if you dont do it yourself, it doestn get done. Multiple issues with our A/C unit. Repair Tech stated it was unfixable, informed AHS, and no followup for nearly a week with NO A/C. We had to call a repairman for ourselves, confirmed it was unfixable, but at least got us a temp fix to allow us some relief on A/C. Finally got a...View Morehold of AHS, they said they had no record of inital fix, called the original repairman, he resubmitted the work order, stil nothing from AHS. Again, called our own repairman to agian fix or bandaid the A/C (which is what AHS had been doing for the past year on that A/C unit), we just needed some A/C until we could sort out the stalls with AHS. And here is what we found out from this repairman. He was once a contractor for AHS and said they are very cheap and only do bandaid repairs, not willingto listen to a contractors recommendation, and if they do, AHSis the one that tells teh contractor what unit to replace with, and such. The homeowner is pretty much out of any input. And the best part of that visit, this man didnt charge uys anything to fill up the unit with freon which can be costly. Not even accepting a service call fee. Now that was outstanding of this man. Finally, got someone at AHS that informed me they didnt feel the "unfixable" workorder was unfixable. Sent the original contractor back out to actually fix it, it needed coils replaced! Bless the guys heart, he was there all day replacing the coils, and AHS wanted him to charge us for the service fee and parts! He still told us and put on the work order, that this was not the only issue, that the units would still need to be replaced. This guy was honest, he simply just wanted to help us get thru the heartache with AHS and provide us relief from 2 weeks without A/C. The A/C units are 10 years old, basic new home units, and all the street is having issues. At least 1 to 2 services vans on our street nearly everyday this past summer. Three neighbors I have spoken with are under AHS and are now with other company, whcih is what we are doing in 5 days. Customer Service is a mess, never any specific answers, just braod responses that do not help. Poor feedback or follow-up. We had to do all the leg work and spent out own money for outside network contractors to verify the AHS contractors recommendations. They do not do what their contract states. Our premium has gone up nearly 45% in two years, our service for our renewal was shown as $100 now! Just be aware, the minor household issues AHS can cover without issue, but major ones, lookout, they will fit, stall, and do whatever they can to just do minor repairs to get them thru a work order, and turn their back on you when that issue becomes a replacement and they have to pay out.View Less

Patrick Hodges, Mount Pleasant

On Jul 06, 2012

American Home Shield (AHS)

Please save your money. this company is in the business of doing the MINIMAL amount of work to save THEM money, not you. The contractors they use are not good and they have consistently not complied with the contract language around replacing equipment with similiar capacity, effciency and features. this warranty was purchased for us during the ...View Morerecent purchase of a home and in hindsight I would have gladly paid for the air conditioning unit out of pocket rather than deal with this organization. The fact that I would rather spend my own money vs. let them handle an issue should tell you how incredibly frustrating it is to work with AHS.View Less