over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 26, 2023
CITY:
Summerville
COUNTRY:
Dorchester County
STATE:
SC
POPULATION:
111788
AREA CODE:
843
ZIP CODES COVERED:
29483, 29484, 29485, 29486,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in south carolina
Thomas Butillo, Summerville
On Apr 12, 2022
Lowe’s Protection Plans
An absolute disaster in every way. They hire absolute morons and grifters to do the repairs. They do not honor the warranty. Not even close. They blame the moron grifter company with whom the contract. They also let you languish on hold for hours at a time. Lowes name is all over this too. Crooked b*******.
Mark Greenfield, Summerville
On Feb 11, 2022
American Home Shield (AHS)
Had a dishwasher that died. Called AHS and that quickly setup a repair call. It took close to two weeks for the technician to arrive, but he was very thorough and found a bad board. A few days later, I got a call from the technician that AHS would replace the unit. They offered a good choice or a check towards buying one on our own. We chose the check and have a dishwasher on order. We are very happy with AHS.
Bonnie Blankenship, Summerville
On Jul 20, 2021
American Home Shield (AHS)
Wonderful experience with AHS. Called them and a repairman was here the next morning. They kept me informed as to who and when they would arrive. The repair men from O***** were quick to locate my problem. They needed to order a part and informed me as soon as the part had come in . They came quickly to install the part. I am very happy with the service AHS has provided.
Judy, Summerville
On Oct 06, 2020
American Home Shield (AHS)
They had to come back twice for my freezer. The first visit it was frozen so the second trip was necessary. They were on time and solved the issue.
MARGARET DORGAN, Summerville
On Aug 16, 2018
American Home Shield (AHS)
I AM SO VERY DISAPPOINTED. I HAVE A PROBLEM WITH MY TOILET. THE FLANGE IS BROKEN AND ORIGINAL PLUMBER THAT CAME OUT SAID IT WAS DUE TO EXCESSIVE FORCE, THEREFORE NOT COVERED. I ASKED FOR A SECOND OPINION, KNOWING THERE HAD BEEN NO EXCESSIVE FORCE. AHS WAS GRACIOUS ENOUGH TO SET UP A SECOND OPINION. THE SECOND OPINION DIAGNOSIS WAS IMPROPER INSTALLATION. I WAS TOLD THAT DECISION HAD BEEN OVER TURNED AND WAS NOW A COVERED SERVICE, BUT THE APPROVAL HAD TO GO BACK TO THE ORIGINAL PROVIDER. I TOLD THE REPRESENTATIVE FROM AHS, THAT I DID NOT WANT THE FIRST SERVICE PROVIDER TO MAKE THE REPAIR, SO THE APPROVAL WAS TRANSFERRED TO THE SECOND PROVIDER, BUT THA IT WOULD COST ME 397.00 BESIDES THE 100 COPAYMENT I HAD ALREADY PAID. I ASKED WHY, I WAS TOLD BECAUSE THEY WOULD ONLY COVER THE REPLACEMENT OF THE FLANGE IF IT WAS ON BARE UNOBTRUCTED FLOOR, WHICH I HAVE TILE. I WAS TOLD IF I BROKE AWAY THE TILE SURROUNDING THE FLANGE IT WOULD BE COVERED. I SENT PICTURES IN AN EMAIL TO THE 2ND PROVIDER ASKING HOW MUCH TILE THEY NEEDED BROKEN AWAY. I HAVE BEEN TRYING FOR MONTHS TO GET THE PLUMBER OR AHS TO RESPOND TO ME. I AM STUCK WITH A BROKEN TOILET THAT CANNOT BE USED, AND PAID 100.00 COPAY FOR NOTHING. ALL I AM GETTING IS A RUN AROUND.
Francis Figliola, Summerville
On Jun 16, 2018
American Home Shield (AHS)
Today, you guys sent a guy from Low Country\'s Best Heating and Cooling to my home to fix the AC. It took seven hours to install an TXV and put some R22 into the system and it still isn\'t fixed properly. In addition, I had to twice wake this guy up because he fell asleep in the attic. I told him not to return to finish the job. Seven hours and $718.00 later and the AC still isn't fixed. In addition, when I called AHS to complain about this I was put on hold (twice) and cut off (twice). You need better customer service and better providers. These guys stink! You really need to do a better job of vetting your providers. I have a good notion to find another home warranty service. This is actually the second time in two years I got crappy providers.
Marcia Faith Jones, SUMMERVILLE
On Jan 24, 2018
American Home Shield (AHS)
The warranty program is great. I would rate the hold times to speak to a representative as a negative 10. As much money as ya\'ll receive, you would think that they would have enough customer service people to respond to your customers. I\'ve been on hold from 30 min to over an hour. I just don\'t have that kind of time to be placed on hold. Not putting your customers first will always be a fail. I almost rated them a 5 out of 10, mainly because of this one issue, but I wanted to be fair to AHS. Thanks
Murray Arthur, Summerville
On Oct 25, 2017
Cinch Home Services
I have been a Total Protect/Cross Country customer for the past 5 years. I too was not happy with the deductible increase $75 to $125, but it more that paid for itself as my hot water heater broke. The company provided an honest technician who could not fix it, but I was offered a buyout for the broken unit. I did have to paid a few hundred dollars out of pocket, but I was reimbursed for twice as much as I paid out of pocket. I have had positive experiences throughout my contract. A few household items was not covered when they failed, but overall this has been the best warranty company that I have used.
K Latham, Summerville
On Oct 24, 2016
American Home Shield (AHS)
WARNING .....This company is terrible. They will not guarantee weekend work, so if your heat goes out on the weekend, your out of luck. They also give 48 hours for a contractor to respond and if you loose your heat on a Friday night, their clock doesn\'t start the 48 hours until Monday morning, so the contractor has until Wednesday to respond. So you'll be without heat until at least Wednesday. Their customer service people could care less!!!! They refuse to reassign a job until the full 48 hours is over. I'm very sorry I signed up with this company and am not going to renew with them.
Jason, Summerville
On Jan 11, 2014
American Home Shield (AHS)
We decided to drop both our policies on two units because its a 75 copay, and although once they did buy a new refrigerator, it wasn't a particularly easy process, and I was totally screwed on another issue I had with them - the vendor messing things up, the operators I talked to not taking down good notes, etc. Everyone is scared of having to replace an HVAC, and that is fair. But it's $600 per year, so in 8 years you just paid for that HVAC anyway, and probably had quite a few headaches along the way :/
