Best Home Warranty Companies In Waco, texas

Rita Curry, Waco

On Jul 08, 2022

American Home Shield (AHS)

I was disappointed with how much out of pocket I had to pay. I\'m sure I didn\'t read the fine print lesson learned. I\'m also disappointed that the company I dealt with didn\'t ask the right questions to help me with the possible of not having to pay my home insurance deductible also. I have never experienced this type of situation. If State Farm ...View Morehasn't asked me if I still had the water heater I would of never known. They didn't understand why the company didn't let me know that with the water heater only being 5 years old that my home insurance could go after them. But lesson learned I suggest that you should make sure companies are asking the right questions. To help customers in this type of situations. He said over the phone before he even saw the water heater it will probably need to be replaced I trusted his words. Again I can accept my lack of experience and understanding being on me but please consider having your referral of companies are being honest and thorough.View Less

David Boeche, Waco

On Mar 26, 2022

American Home Shield (AHS)

Great experience. Easy to file a claim and taken care of in a timely manner. Will definitely recommend you to other homeowners in my area. Quality company too work with also. All service companies I\'ve had to use through you have been very good.

Faye Stewart, Waco

On Aug 18, 2021

American Home Shield (AHS)

This is the worst home warranty company and they have the worst customer service. I informed them of my experience with one of their contractors and they told me I had to use them anyway. It has taken a month to get my dryer fixed

Faye Stewart, Waco

On Aug 18, 2021

American Home Shield (AHS)

This is the worst home warranty company and they have the worst customer service. I informed them of my experience with one of their contractors and they told me I had to use them anyway. It has taken a month to get my dryer fixed

Mark Burrow, Waco

On May 18, 2020

American Home Shield (AHS)

Great experience with DT Electric and AHS. All 7 smoke alarms went off in the night. So disturbing. No fire. 18 year old house. Got them all replaced and with battery backup. Very satisfied with the procedure to pay, communication with the tech and all.

Penny Ott, Waco

On Mar 19, 2020

American Home Shield (AHS)

My sister\'s Air stopped cooling and I called AHS they got me a work order and send me the info by the time I hung up the phone. The next morning Blizzard Air in Waco TX called me got my sister air running that day and I was very happy with my service from both parties AHS covered everything that is in the contract and I\'m very happy with them. I\...View More've been with them going on 2 years now me & my sister both and we are very very pleasedView Less

Dan, Waco

On Apr 21, 2019

American Home Shield (AHS)

I have been using American Home Shield for only 3 or 4 months at this address in Texas. However, I used them for 3 years in a couple of condos I owned in the Denver, Colorado area so I do have some history with them. I have found them to be very dependable and responsive to trouble calls and have sent qualified professionals each time I needed t...View Moreo use their service. The service professionals they use respond in a timely manner and are fair in assessing whether an appliance can be repaired or needs to be replaced. I also had an occasion to have a service call on a water leak which was discovered to be from a pipe between the walls. The repair there too was done professionally and quickly. However, the plumber advised me he could not do dry wall repair (which was understandable - but surprising to me) so I had to have that done myself. I had another home warranty company in Denver prior to using AHS and am much more satisfied with AHS.View Less

Debra Cortez, Waco

On Apr 09, 2019

American Home Shield (AHS)

My call was returned ASAP and the electrical problems were fixed promptly.

Billie Black, Waco

On Jun 06, 2018

American Home Shield (AHS)

My oven went out and it took about a month. But they couldn’t get parts so than they replaced my oven with a new one. I’m very pleased with them.

Ashley Anderson, Waco

On Oct 27, 2017

American Home Shield (AHS)

We\'ve used AHS several times over the past year and service gets scheduled within a reasonable amount of time. We have a recurring issue though, and the service tech has said he is putting in a report reccomending to replace the issue rather than continuing to put a bandaid on it. I\'ve tried to get in touch with them to find out the results but h...View Moreave been unsuccessful. Other than this issue, I actually like having AHS. It's peace of mind. View Less

Anna McEntire, Waco

On Oct 03, 2017

American Home Shield (AHS)

American Home Shield has terrible customer service and the wait time to get a hold of customer service is insane. I was waiting for 2 hours one time to talk to someone. It took over a month to get my A/C repaired and that was going through 3 different A/C servicers (one company didn\'t even show up). The warranty contract is a joke,saying it\'ll co...View Morever something I. One clause then in another saying it won't cover it. AHS will do everything in its power to not pay for anything. Take your money elsewhere American Home Shield are thieves. Will not be renewing another year.View Less

Beth, Waco

On Sep 21, 2016

Old Republic Home Protection

Refused to fix a toilet since we had just bought the house, even though our inspection came back clean.

Elizabeth Taylor, Waco

On Sep 28, 2015

American Home Shield (AHS)

I am very disappointed in the lack of service or repair I received from this company. I requested my first service repair after almost a year. I told them there was only one local company that was not allowed in my house. They of course initially set them up for my repair. I called and they set me up with someone else. This company no-showed 3 time...View Mores. I don't have time to take off that many times to be stood up. I then told AHS they needed to find someone else. After several weeks I finally got approval to find my own since they did not have anyone available. I did. We called in for pre-approval with the estimate. Michael was about to give me our approval number. When he found out once the tax was added he had to get someone else to approve. The company then declined my coverage and proceeded to set me up with the one company I already said was not allowed in my house. I am now going on two months with no service and they don't seem to care. Michael was snotty and short and disrespectful to myself and the technician when we called. I absolutely recommend you find someone else.View Less

Amador Solorzano, Waco

On Jun 04, 2015

American Home Shield (AHS)

the first time we needed to use our american home shield insurance of course we thought its gonna take a couple of days for a contractor to respond but that was not the case. I used the web site to make a claim that our a/c was'nt working and we received a call the same day. and they said they could send someone out the next day. the contractor the...View Morey sent fixed it within a couple of hours. he explained the problem when he was done and that was it we paid the deductable and we were very satisfied. We are sure to tell anybody about american home shield when asked about this type of insurance.View Less

Jennifer Lynch, Waco

On Jan 26, 2015

American Home Shield (AHS)

I have had AHS for quite a number of years and have had to call upon their services a handful of times. I always find their customer service courteous and concerned. The contractors they send are professional and know what they're doing. There is no way I would have my home and NOT have AHS. I recommend them to anyone who has a home.

Zach, Waco

On Jul 10, 2012

American Home Shield (AHS)

American Home Shield is the worst. Good luck getting a repair in a timely manner. My hot water heater went out in the winter, and I had to take cold showers for nearly a week. Even in the spring time in Texas it gets very hot outside, and I had my AC go out. Again, I had wait nearly an entire week to get service. I had live in 90+ conditions in my ...View Moreown condo for way too long. I still haven't mentioned the plumbing issues I have had, which one was an emergency leak. I knew I could not wait a week to get service on it as it was affecting a neighboring condo. I called a local plumber instead to fix the leak, and American Home Shield would not even reimburse me for barely even half of the bill! Terrible service which ever way you look at it. I do not see how they will be in business very long.View Less