Best Home Warranty Companies In allen, texas

Linda Walls, Allen

On Jul 15, 2016

American Home Shield (AHS)

prompt, friendly, concerned about my problem...The contractor was here within 2 hours. Very impressed with the company....I have no complaints with Able Water Systems nor American Home Shield..

Patricia Long, Allen

On Feb 23, 2015

American Home Shield (AHS)

The last call I made to AHS in Dec 2014. My thermostat went out (had no heat)and I have company from out of town coming in 48 hours. The contractor called almost immediately within 3 hours of my initial call, set my appt for the first thing the following day. Technician was on time, knowledgible, and efficient. Diagnosed quickly it was the the...View Morermostat, replaced it. Showed how to use it, left the instruction booklet for me. My house was heated and ready for company within an hour.View Less

Edward Bauer, Allen

On Dec 16, 2014

American Home Shield (AHS)

Promptness and professional.....I have used AHS in 5 different times...and I have had my issue resolved within 3 days in all cases.......the best example was when I had an A/C issue....the vendor was on site the very day of the call to AHS....had the issues resolved immediately....was professional and even gave me some tips of what to look for in t...View Morehe future regarding A/C problems.View Less

K Wilson, ALLEN

On Aug 17, 2014

American Home Shield (AHS)

The worst. Wow. Sends unqualified contractor and refuses to send an alternate. After two weeks of bringing wrong parts first guy says he must do $800 in additional non-covered work to make the repair. Rubbish, I've been in construction all my life. AHS only willing to pay 1/3 of repair costs if I hire my own contractor. Gave AHS EVERY opportunit...View Morey to evaluate the situation, provide an alternate contractor of their choice and asked them for section and paragraph of the contract that says they cant send someone else. What a joke. They wouldn't send another contractor and couldn't explain the contract either. In the end they have no real reason nor interest in resolving issues like this. They just force and ultimatum and make you swallow it. AHS was provided as a realtor bought warranty with a home purchase. I would NEVER outright by a policy from them. What a scam.View Less

Greg Riley, Allen

On Feb 16, 2014

American Home Shield (AHS)

We had an issue with our dryer. We were contacted wiithin 4 hours of contacting AHS. The contractor came out the next day and did the repairs in about 30 minutes and we have not had a problem since. Great Service all around!

Aiman Audi, Allen

On Nov 25, 2013

American Home Shield (AHS)

My last request was done online late in the afternoon. The web page was very helpfull and easy to navigate where it took me very little time to request the service. The contractor call me early morning the next day on Friday and wanted to schedule for monday, I was busy on monday so I requested for wednesday. They told me it will be between 1 pm an...View Mored 5 pm. On Wednesday, the contractor came 1 pm sharp and he was very knowledgable and did the work in a very short time after diagnosing the problem. I was fully satisfied with the work and he told me if anything happen, please call us again and we will be glad to come again and see what is going wrong. I am fully satisfied with all the service tendered.View Less

scott cobb, Allen

On Jun 11, 2012

American Home Shield (AHS)

The scale was only 1-5, otherwise it would have been a zero. My advice... stay away. They are horrible and when they go through local contractors, you are placed at the very bottom on priority. Here are the problems I've had over the last 2 yrs. Issue 1: replace waterheater 2 yrs after moving in. not covered due to "customer neglect". said ...View MoreI should have flushed it more frequently. $800 out of pocket to replace. Issue 2: Dishwasher went out (pane/fuse). Took six trips over 3 months to fix it. Each time they place a service request, it was a minimum of 1 week to come out, just for the guy to tell us that they needed a part and it would be another week. then it would go out again after a week. also, one of the companies took the bolts that keep it in place and did not replace. AHS will not cover someone coming back out to put it back in. Issue 3: replace garbage disposal. contractor would not replace without having to run an air line to the top of the sink. I have a soap dispenser so hole was already drilled. only $150 to do 2 min of work. I told them to leave and replaced myself. $250 out of pocket. Issue 4: A/C goes out. It's 95 degrees every day. Guy comes out on day 3 tells us they need a part and will be back on Friday. 1-6 window. 6:30 I get a call saying we don't have the part and will be back on Monday. Monday I get a call from another contractor saying the work order was transferred and we'll be back on Thursday to look at it and "see what's wrong", at which point I'm sure it will be another week to get the part. This is the final straw and I will be finding another warrenty company.View Less

Steve Leong, Allen

On Feb 22, 2012

American Home Shield (AHS)

Seller of my house bought me the warranty to begin with and renewed for a few years. When my disposal was leaking, they sent a tech briefly inspect the problem then told my wife that was an installation issue. Told her the AHS doesn't cover and he would replace it for $350.00. Got on the phone with him, he thinks I'm rude and refused to talk to me...View More. AHS refused to do anything. Put it this way, they probably has an excuse for every problem you have.View Less