Best Home Warranty Companies In cypress, texas

Ben, Cypress

On May 15, 2022

American Home Shield (AHS)

We have always been happy with the service from the contractors sent out by AHS. Their billing department is problematic though. Instead of charging the default card for all payments, they charged a different card and refuse to fix their error. “We don’t give refunds” is what I was told. I told them I didn’t want a refund, just credit the c...View Moreard you charged and use the default one, but they refused. I even talked to their escalation department and they told me the same thing.View Less

Trevor Isra, Cypress

On Nov 19, 2020

American Home Shield (AHS)

After our new build home warranty expired, I needed a peace of mind for everyday life’s unexpected. That peace of mind is American Home Shield (AHS). We just encounter our first stress tester. Upstair A/C was not working. I submitted a claim online, 10 minutes later I was connected to a tech. Tech visited, diagnose, communicated with AHS, AHS app...View Moreroved, parts ordered, and repair completed. Whole experience took about 4 days with ordering parts, but the experience as a home owner was flawless. Everything agreed upon on contract was upheld. For less then $3 a day, I’m feeling bless then stress. View Less

Gary Carrola, Cypress

On Dec 07, 2018

American Home Shield (AHS)

Great Investment.

Kristana Brown, Cypress

On Jul 13, 2018

American Home Shield (AHS)

When American Home Shield sends out a contractor, you need to make sure that the contractor is reputable! My father and step-mother live near Beaumont and American Home Shield sent a plumber from Spring, Texas, (K & G Services) to repair their water heater. The plumber charged them $800, even though the contract with American Home Shield is suppose...View More to be $75. The plumbers were using foul language and tore up their house, cutting into walls, etc. The plumbers did not cleanup their mess, leaving my handicapped father and step-mother to cleanup the mess! When American Home Shield was contacted, they said there was nothing that they could do. When K & G Services was contacted, they said they would refund them $200; however, they never sent the refund and K & G Services is not taking their phone calls. Several years ago, we had American Home Shield and they sent several unrepeatable contractors out to my house, so we finally cancelled our warranty with them! View Less

William Watson , Cypress

On May 28, 2018

American Home Shield (AHS)

Up until my issue with my water heater, I would have given 5 stars for every category. The contractor that was sent out, I believe, did not do his best to fix the issue. So of course, he said he could replace the entire water heater but it would cost $300 more dollars. I was not happy with that.

Lorrie Kimble, Cypress

On Jan 31, 2018

American Home Shield (AHS)

This past visit from AHS was right on. No problem with customer service, the technician was friendly an knowledgeable. He explained what he was doing when repairing. Nice job!

Diane, Cypress

On Nov 02, 2017

American Home Shield (AHS)

No complaints, except for long wait time when calling to speak to representative.

Douglas Cox, Cypress

On Jul 05, 2016

American Home Shield (AHS)

I have had many good experiences with American Home Shield,that is why I always renew my contract with them every year. Why? One day I came home and my hot water heater had leaked all over my garage, I called American Home Shield, That day I had the contractor over taking care of all my needs, WOW that is service,Then I had my refrigerator give up,...View More made my phone call again that day I had the contractor fixing it, Wow 2 for 2 what great service, The people that answer the phones or the e-mail are so polite and fast i just can not get over it.Then I had my dryer stop heating and working again that fast and polite people on the phone help me get thru this problem again,they came and found out that the plug had come undone fixed it with in an hour,But here was the amazing part,this contractor not only fixed it but he serviced every thing on the Dryer for me which he did not have to do,WOW 3 FOR 3, this is an amazing company, I had other company's but not like this one.Also I like the fact that they E-mail me every time to have my heating and air conditioning serviced every season, also like that you back everything up with a guarantee,WOW 5 FOR 5 , you are the best, KEEP UP THE GOOD WORK. THANK YOUView Less

Steve Berry, Cypress

On Jul 08, 2014

American Home Shield (AHS)

Scheduled quickly, unfortunately had to order a part, but returned in the time frame promised and installed the part return our stove top gas range back to service!

doug budnek, cypress

On Apr 18, 2014

American Home Shield (AHS)

terrible company. You cannot select the air conditioner repair man even if he is certified with American Home Shield. They will only send a no name vendor at little cost with nothing more than an agenda of NOT to fix your air conditioner but do patch work and diagnose problems over several trips. I want to us ARS, a large vendor in the houston a...View Morerea, they are on the list for american home shield, but I cannot specify them to do the work. The fly-by-night company that operates on the cost basis set by american home shield is who shows up. Air conditioners break at all hours including sundays, the fly by night vendors usually show up 3 days after you have been sweating in a hot house with not care from AHS support, they will not call ARS to fix it now, they make you wait in line based up their vendor list of fly-by-night AC repair men. AVOID AHS....View Less

Sumaira Talor, Cypress

On Jul 11, 2012

American Home Shield (AHS)

Very poor company, no work ethics and 3rd class contractors. After whole week I called AHS back for my dishwaher repair and they contacted the company back which was Santastics. Poor company didnt know what they were doing, heard babies crying from back ground, sure it was home based business. They schd time with me after 2 days but no body showed ...View Moreup on schd day. I called back AHS after over one hour on hold ( as usual) assocoate said they cant garenty some one for same day. After asking for supervisor who was as poor as other associate, she said the same thing. Manager had no customer service skills and was talking over me and was aurguing about company rules and finally she hung up on me. Very poor company and I am about to cancel this service today.View Less

Tracy, Cypress

On Jun 07, 2012

Old Republic Home Protection

The a/c repairman arrived within a couple of hours but clearly knew very little about his job and had been instructed to say 'not covered'- in fact he didn't even examine the part which is faulty, which IS supposed to be covered. However he did try to charge me another $350 for 'routine maintenance which isn't covered'... I now have a plumbing e...View Moremergency and just don't trust Old Republic and their contractors enough to take care of things, I've called a reputable local firm to come and deal with it properly and written off the cost as a lesson learned. I wish I'd looked at the hundreds of poor reviews for Old Republic before buying this policy. Complete waste of money and time.View Less

Randy, Cypress

On May 04, 2012

American Home Shield (AHS)

I have had this service less than a year. I have had 12 repairs made, but have paid deductible on 6, as you can add up to 3 items on each type of service request. I am sure even though I spend $799.00 per year and $360 in deductibles that I am still ahead a couple of years payments. It's nice to know that you can have AC units replaced for $60.00 i...View Moref that is what is needed.View Less