over 100,000 user reviews and research-intensive expert opinions.
Established Year
1971Provides Complaint Resolution
YesCoverage Limit
$1.5K to $3KEstablished Year
2016Provides Complaint Resolution
YesCoverage Limit
N/AEstablished Year
1998Provides Complaint Resolution
YesCoverage Limit
N/AEstablished Year
1990Provides Complaint Resolution
YesCoverage Limit
$1.5K-$3KEstablished Year
1999Provides Complaint Resolution
YesCoverage Limit
$25KEstablished Year
2008Provides Complaint Resolution
YesCoverage Limit
$6K to $9KEstablished Year
1984Provides Complaint Resolution
YesCoverage Limit
$2.5KCheck out the best home warranty companies in texas
Carl Leon Richardson, Killeen
On Jul 22, 2022
American Home Shield (AHS)
A. *. *. Air Services conducted the work. Technician, Shawn, was great. He diagnosed the problem and fixed the issues in a timely manner. Professional, and courteous. Explained all the work that he was doing.
Annie P. Hunter, Killeen
On Jun 29, 2022
American Home Shield (AHS)
In over all Very Satisfied with the work. Completed job in a timely matter. He was Very concerned and kind to me. Answer all questions when I as with no problem.
Myron Fulford, Killeen
On Mar 11, 2022
American Home Shield (AHS)
Great investment. I called AHS for my garbage disposal and tub spout. The technician came the next day and took care of everything. I wish I could remember his name because he deserved to be recognized.
gwen colon, Killeen
On Dec 20, 2021
American Home Shield (AHS)
I had a clogged drain in my kitchen sink and requested assistance around 5:00-5:30 am on Friday morning. A little after 8:00 A.M. on Friday, I received a call from a plumber who arrived around 11:30 A.M. and by 12:15 my service was completed.
Alia Ouali, Killeen
On Feb 10, 2021
American Home Shield (AHS)
AHS is the best home warranty service you can get. Other than the peace of mind of having a home warranty, their services are efficient and reliable; we have them since last year and so far they fixed three of our appliances. We didn\'t have to deal with phones calls or emails, the service request is just one click away. We are very appreciative to have them!!!
Fred L Sullivan, Killeen
On Sep 03, 2020
American Home Shield (AHS)
Timely, efficient, professional, courteous - all for the "CTR Services" A/C team of technicians who serviced my HVAC on 08/27/2020. Their work reflects great credit upon American Home Shield and their company.
Sheila Kindell , Killeen
On Jul 01, 2020
American Home Shield (AHS)
The repair man was very Knowledge. Very professional on times explain my problem. Then take him any time to do the work. Very well manner and kind . They can come back anytime in repair my home.
Juan Rodriguez, Killeen
On Jun 27, 2020
American Home Shield (AHS)
Washer and dryer went out same time was able to do both on one ticket, the service fee went up and I don\'t understand that why. It did take a few days before the repair man came by.
John Claunts , Killeen
On Dec 02, 2019
American Home Shield (AHS)
They where fast and friendly.
Elizabeth, Killeen
On Apr 18, 2019
Cinch Home Services
My name is Elizabeth Odeyale. Just signed up but I loved the presentation and attitude and manner of my agent; Mr. Chris White. Keep up the good work
Melina , Killeen
On Sep 11, 2018
American Home Shield (AHS)
My AC went out last year they had a repair guy come fix it. It went out again last week I called AHS they sent a repair guy our the next day. He was unable to repair it so they had him replace the entire unit. They sent a very reputable company from the area and I was extremely impressed.
Reginald Williams, Killeen
On Sep 10, 2018
American Home Shield (AHS)
Very satisfied with warranty. It\'s is super easy to file a claim and service is prompt.
young pak, Killeen
On Jul 02, 2018
American Home Shield (AHS)
Don\'t waste your money. My ac broke and they would not send me a portable ac. They said that it would only send it if it is over so many degrees and she told me the weather was 78 degrees in Killeen Texas on 7/1. My phone clearly told me it was 100 degrees. Now im on the phone with a representative and she tells me to cool off because im frustrated. Stupid idiot. You sit in 100 degree weather and see how frustrated you are. I request a superviser and she tells me there isnt one available. now i'm on hold for 10 min and still waiting. spend your money somewhere else.
Michelle Hale, Killeen
On Jun 11, 2018
American Home Shield (AHS)
They handeld everything very quickly. The service people were out the next day. I have recommended you recently.
Donna L, Killeen
On Apr 05, 2018
American Home Shield (AHS)
American Home Sheild is a Wonderful company...I had Old Republican home warranty it came with the house when I brought the property. Just wanted to know about the home warranty, I called the company and it covered nothing. But, I could upgrade the warranty for a lot more money for a little better plan. Not a good home warranty, for a 1 year this warranty was useless and a waste of money it covered nothing and the seller paid over $400 for the plan. With AHS they are understanding, work quickly, and keep you informed. Yes, I will come back again
Rosemary Cook, Killeen
On Jan 09, 2018
American Home Shield (AHS)
I’ve has ahs for twenty years or so and i’m happy with it. I even reccomend all my friends to buy it, if you dont have it you are doomed. I would never do without it
Raul Villaronga, Killeen
On Nov 09, 2017
American Home Shield (AHS)
I have had AHS for over 25 years. I have ALWAYS received excellent service. Considering the cost of replacements when fix was not possible, it has paid for itself!
John Wong, Killeen
On Jul 25, 2016
American Home Shield (AHS)
I had two ceiling fans repaired. The technician assessed the problems on the first call and ordered the required parts after receiving the authorization from AHS to proceed with the repairs. When the replacement parts arrived, the tech call for an appointment to install the new parts efficiently The tech was an excellent repairman
Rita Smith, Killeen
On Oct 07, 2015
American Home Shield (AHS)
My air conditioner was running and running; however, no cold air was coming out. I called for a repair and received an email letting me know that Advanced Home Services would be calling to set up an appointment. The fellow whose name I cannot remember arrived early and within no time knew what the problem was and proceeded to do the repair. He was neat, courteous and knowledgeable. The customer service was great, fast and the repair was all we needed to get cooled off and enjoy being home again.
Larry Hartman, Killeen
On Sep 04, 2015
American Home Shield (AHS)
We were experiencing a persistant odor in our guest bathroom. It seemed to emenate from the bath tub drain. Thinking it was a dry P Trap I tried a variety of solutions, such as pouring mineral oil down the drain, but the odor would soon return. / / I called American Home Shield to verify whether this problem was covered by my policy. I was quickly assured that it was and the agent informed mye that a plumber would be contacting me shortly. Within less than an hour I recieved a call formm a local plumbing contractor who arrived at my home that same day. / / He was a complete professional in every respect. After a cursory check of the bathroom he crawled under the house and made a surprising discovery. The bath tub drain did not even have a P Trap. The absence of such a device was allowing sewer odors to rise up the drain pipe into the house. / / He quickly installed one with the materials he had in his truck and within 30 minutes he was gone and so was the odor. While he was working under the house I was fretting about how much this was going to cost me but I was delightfully informed there would be no additional charge beyond the service call fee. / / From the time of my call to AHS until the contractor left my home I was extremely pleased by the entire experience. I recieved courteous and professional treatment at every turn. /