over 100,000 user reviews and research-intensive expert opinions.
Established Year
1971Provides Complaint Resolution
YesCoverage Limit
$1.5K to $3KEstablished Year
2016Provides Complaint Resolution
YesCoverage Limit
N/AEstablished Year
1998Provides Complaint Resolution
YesCoverage Limit
N/AEstablished Year
1990Provides Complaint Resolution
YesCoverage Limit
$1.5K-$3KEstablished Year
1999Provides Complaint Resolution
YesCoverage Limit
$25KEstablished Year
2008Provides Complaint Resolution
YesCoverage Limit
$6K to $9KEstablished Year
1984Provides Complaint Resolution
YesCoverage Limit
$2.5KCheck out the best home warranty companies in texas
Marco Moya, Spring
On Nov 12, 2022
American Home Shield (AHS)
Total fraud and sham!!! They charge $100 to schedule a fix.. then it\'s only temporary like for a fridge... For an home AC they work with over priced contractors who jack up the price of the fix to try and get you to get a new unit !!!! Then when you figure out it\'s a sham they make it impossible to cancel and keep billing you !!!!!
Gary, Spring
On May 19, 2022
American Home Shield (AHS)
Service provided was prompt and efficient. Good value for the money. That’s all I have to say.
Ron Kaufer, Spring
On Apr 19, 2022
American Home Shield (AHS)
I put in my request for service and it was answered within 30 min. Everything was handled promptly and I had a new hot water heater within 3 days of placing the initial all. Very happy.
Carol, Spring
On Apr 01, 2022
American Home Shield (AHS)
Have never had an issue with American Home Shield. They have never denied a claim and were very responsive and helpful when I needed to replace my dishwasher at the onset of covid.
Jose Llorens, Spring
On Jan 25, 2022
American Home Shield (AHS)
It was a great experience. The person that came to fix my problem arrived on time and did a good job of fixing my microwave oven. He was a very nice person and very knowledgeable.
Don, Spring
On Aug 10, 2021
American Home Shield (AHS)
M****** has been to our house now three times for different appliance repairs. He is always on time and takes care of the issues. I would recommend M****** and H***** A******** R***** to anyone on AHS in the Houston area! If they assign another company, do yourself a favor and call and request H***** instead, you will not be dissatisfied!!
FLOYD REESE, Spring
On Jun 24, 2021
American Home Shield (AHS)
Total disappointment. Your advertisements and brochures show you cover specific parts of the HVAC system which includes the Evaporator Coil. You provided only $300.00 to cover the cost to install and replace the existing coil for a four ton AC unit. Your service provider, not selected by me, provided an estimate of $2,500 more to replace the evaporator coil. I believe this company falsely advertises and intentionally misleads consumers. They should be closed and no longer offer home warranty's to the public. The American Home Shield Warranty was provided to me by the seller of the new home I purchased. Realtors make this recommendation based on good will and faith that warranty companies will do as their contract says they will do. This is not the case for American Home Shield!!
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Jason Gibbs, Spring
On Apr 26, 2021
American Home Shield (AHS)
AHS is a horribly run company. None of the reps you speak with can talk or communicate with anybody in authority. They will tell you verbally stuff is covered, that is clearly listed in my contract, but then turn around and deny claims to the company making the repairs. They have yet to contact me back, but continue to only speak with the AC company. I have 4 kids and haven't had AC for 16 days at this point and i still can't get any communication from them. Terrible company and why anyone would ever do business with them shocks me. I for one, will never give them a dime of my money.
Mazhar, Spring
On Nov 24, 2020
American Home Shield (AHS)
Reasonably okay - quality of repair is not that satisfactory - it keep breaking again Should have more qualified contractors and the ones who take ownership of the work , they do act timely but quality is lacking
Bontheia Chatman, Spring
On Sep 14, 2020
American Home Shield (AHS)
I am pleased to be a customer of AHS. I must admit, I don\'t trust many companies in 2020. As a senior I have been lied to and taken advantage of by other warranty companies. However, my years with AHS have been the most pleasant experience. They are honest and the service companies are professional and polite. When my appliance needed to be replaced it done immediately. I have the highest respect for this service and the cost is well worth the monthly charge.
Carl King, Spring
On Mar 17, 2020
American Home Shield (AHS)
We have subscribed to American Home Shield for several years and have used them several times. In each case, the appointment process was quick and easy. The company responding was professional , knowledgable and timely. I strongly recommend the service.
Larry Rosenblatt, Spring
On Mar 05, 2020
American Home Shield (AHS)
The assignment of the claim to the contractor was flawless and seamless. The contractor was good, though the work ended up being more complex than first envisioned. The selected contractor did a good job and communicated well.
Dudley Anderson, Spring
On Dec 29, 2019
American Home Shield (AHS)
Excellent response from AHS and wonderful experience with the service tech. He knew exactly what was wrong with our washing machine and repaired one part immediately. The other part had to be ordered, and was installed at 8 am the day following receipt. I have been with AHS for well over 5 years and can not recommend them highly enough.
Caridad Montes, Spring
On Nov 10, 2019
American Home Shield (AHS)
Some Electrical Wiring was faulty and was repaired.