over 100,000 user reviews and research-intensive expert opinions.
Established Year
1971Provides Complaint Resolution
YesCoverage Limit
$1.5K to $3KEstablished Year
2016Provides Complaint Resolution
YesCoverage Limit
N/AEstablished Year
1998Provides Complaint Resolution
YesCoverage Limit
N/AEstablished Year
1990Provides Complaint Resolution
YesCoverage Limit
$1.5K-$3KEstablished Year
1999Provides Complaint Resolution
YesCoverage Limit
$25KEstablished Year
2008Provides Complaint Resolution
YesCoverage Limit
$6K to $9KEstablished Year
1984Provides Complaint Resolution
YesCoverage Limit
$2.5KCheck out the best home warranty companies in texas
Christine Vu, Sugar Land
On Jun 21, 2020
American Home Shield (AHS)
Such a great experience with AHS. Our A/C has stopped working last week . We filled out on line to request the A/C repair service and got the appointment right next day. The A/C tech come over to diagnostic the problem from the compressor , So they replaced the new compressor to fix the problem quickly and even providing an follow- up service the day after to make sure the A/C problem has successful resolved . Thank you so much for the excellent services from AHS & Phil’s Good A/C company
Hiep Banh, Sugar Land
On Jan 09, 2020
American Home Shield (AHS)
Chad works magic and was done within minutes. No issues afterwards. The Lindsay company does good work for us over the years. My issue was the sink smells bad. I thought it was the toilet but it was the sink. After he was done, it was done right.
Barbara L, Sugar Land
On Jan 04, 2020
American Home Shield (AHS)
We are so glad that we have the American home shield warranty on our home. We’ve had it for over 10 years now, and it has Been a blessing. We recently had plumbing issues with the mainline and it was backed up. The service came out to help us fix the issue the very next day, and now we can use our plumbing without any worries. I would recommend AHS to anyone who owns a home.
Yolando Balane, Sugar Land
On Jan 07, 2019
American Home Shield (AHS)
Excellent coverage by AHS and service provided by contracting company. I highly recommend AHS home owners.
Yolando Balane, Sugar Land
On Jan 07, 2019
American Home Shield (AHS)
Excellent coverage by AHS. Highly recommended to homeowners.
Yolando Balane, Sugar Land
On Jan 07, 2019
American Home Shield (AHS)
Excellent coverage by AHS. I highly recommend AHS.
Joshua Brettschneider, Sugar land
On Sep 20, 2018
American Home Shield (AHS)
WARNING: AHS is a complete scam. They take your money and then refuse to help you get any issues fixed with your home. I\'ve been waiting over 5 weeks for a simple faucet replacement and it\'s cost me 3 days at home waiting for someone and over 5 hours on the phone waiting and talking to a rep. This is not the first time we\'ve had issues, it\'s been every time. We've had our water turned off in our bathroom for over 5 weeks because of this simple problem. I will have to pay out of my pocket additionally to get this fixed by a reputable company, not the unreliable companies that AHS puts on your claim and sends to your house without knowing how they are or if it's safe. 100% awful experience.
Rhonda , Sugar Land
On Aug 21, 2018
American Home Shield (AHS)
In the past I had issues with AHS scheduling appointments in a timely manner. And issues with the customer service representatives as well. The last 2 interactions have been much better. I received service the next day on an issue that I had and the customer service was much better. Also the technician that came out was professional and resolved the issue quickly.
Mark Murchison , Sugar Land
On Aug 16, 2018
American Home Shield (AHS)
Service is declining. Have used for many years and due to low satisfaction considering ending relationship. To bad was such a great service and was at one time very customer friendly.
Rehan Nawab, Sugar Land
On Aug 10, 2018
Lowe’s Protection Plans
Extended Warranty Service is a joke with LOWE\'S. They did not honor the extended warranty on the Power Washer even though I had maintained per the Manufacturer\'s Manual. They were very eager to sell the extended warranty and made all the promises but when the time came to use the extended warranty, they say it is not covered under warranty. I will never buy anything from LOWE's again.
christine, Sugar Land
On Jul 29, 2018
American Home Shield (AHS)
I have been with AHS for more than 2 years and everytine I have problems in the house. AHS is always there for me by providing quickly servives of repairing our AC unit , replaceing a new cook top & a heating problem occuring . AHS is my trusting source of home warranty company to give me a piece of mind to protect my home for many more years to come . Thank you for your excelent services, AHS Christine ( Sugar land , TX )
Kyle Nelson, Sugar Land
On Jul 23, 2018
American Home Shield (AHS)
My experience with the service providers has been very positive. They are professional and honest.
Diana Casias, Sugar Land
On Mar 20, 2018
American Home Shield (AHS)
Technician was prompt and resolved the problem after being very thorough.
Colleen Sanders, Sugar Land
On Mar 10, 2018
American Home Shield (AHS)
I have loved the ease of arranging for service repairs through AHS. The service representatives have all been extremely competent and professional. I have been a long time member of AHS...unfortunately stopped for a couple of years but came back to them.
Rashmi Shelat, Sugar Land
On Oct 08, 2017
American Home Shield (AHS)
In general we have been very satisfied with AHS. We have used AHS since past 20 years. However, recently we had a situation with microwave . We are kind of disappointed buy the AHS service. We felt that customer service was not interested in helping us. Rather they pushed us to work with GE Appliance repair services. We had to go back and forth with GE & AHS. We still haven't completed the installation. Not so happy at the moment.
George Lugo, Sugar Land
On Apr 18, 2016
American Home Shield (AHS)
The provider was a nightmare to deal with and tried to overcharge on job, then refused to do job, then completed job, hand wrote receipt, then tried to double charge for service call but the customer service rep I last spoke with understood the problem very well as provider had not responded to AHS request in a month either. She handled situation quickly and efficiently and I am again pleased with AHS service.
Kristine Muecke, Sugar Land
On Nov 11, 2015
American Home Shield (AHS)
American home shield responded quickly to my email regarding my garbage disposal. The contractor called with hours of my email and schedule an appointment within a couple of days, working around my schedule. He was quick and efficient to replace the disposal.
Michael Maloney, Sugar Land
On Feb 20, 2015
American Home Shield (AHS)
The last time we used AHS is when our water heater started to fail. Needless to say time is of the essence in a case like this. From the time we contacted AHS till we heard from the plumbing company was a matter of hours! They set it up so they had someone out 1st thing the next morning to assess the situation. The plumber was prompt, courteous and very knowledgeable. He explained exactly what the situation was, went over the options and allowed us to make an informed choice for a replacement. From there it was just a day later that they had the new hot water heater out and installed. They even coordinated with the city inspector a day and time that fit our schedule. The best part is all the money we saved! We have had AHS cover every house we have owned for 40 years and they have always been the best. We recommend them to all of our family and friends because of their great record.
nazneen khumbatta, sugar land
On Dec 23, 2014
American Home Shield (AHS)
We have been waiting on our dishwasher to get repaired since august 2014. Each time american home shield sends sears repairs who come and say they need parts etc and this runaround has been going on since august 2014. Now it is december 2014 and absolutely no progress has been made. After 5 months of not getting the repairs done, American home shield should definitely replace the dishwasher but each time we call, the representative says its out of their hands etc etc. Pathetic service and outright cheating in my opinion.
Pawan Gulati, Sugar Land
On Sep 24, 2014
American Home Shield (AHS)
There was intial delay of one day by contractor to contact us. I called for problem on friday. They claimed they were trying to contact us but we were home all the time. On Monday I called and then things started to move. Contractor reached my home on time. Before that customer service kept us informed about when he will arrive. One thing I liked about the contractor was that he took time to explain the problema dn what he was doing.