over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
CITY:
Salt Lake City
COUNTRY:
Salt Lake County
STATE:
UT
POPULATION:
594043
AREA CODE:
3,85,801
ZIP CODES COVERED:
84101, 84102, 84103, 84104, 84105
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They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Globe Home Protection covers major systems and appliances in your home. Headquartered in Albuquerque, New Mexico,the company offers services for homeowners and realtors. With the option of 24/7 customer support, you are assured that your requests are serviced punctually.
The company offers customers the option to pick local providers to service their systems and appliances. Customers can also opt for the cash-out option for repairs when they file a home warranty claim. Home Warranty INC also offers customers the option of 14 months of coverage.
Check out the best home warranty companies in utah
Rami Alharethi, Salt Lake City
On Apr 09, 2017
American Home Shield (AHS)
I had multiple policies with AHS for 4 condos, my experience that if you need an urgent service because of significant leak or lack of hot water then you need find another alternative, because the company that they are contracting with never call or return calls. Also I had to call the AHS three times and the contractor to correct the information in my file about due payment that I paid at the time service, it is been 4 months and I am still getting letters from the AHS to pay the service fees that I paid in 12/2016! other experiences were good because it was not urgent and during working hours
DANIEL SOTELO, Salt Lake City
On Sep 13, 2016
American Home Shield (AHS)
THE ONLY CONTRACTOR I HAD THIS YEAR, WAS GARAGE DOOR OPENER PROBLEM, HE CAME AND A VERY GOOD JOB, HE CAME SOON FIXED IT AND AND LEFT WITHIN AN IN HOUR. HE LEFT EVERY THING CLEAN. VERY GOOD SERVICE. AAA
George Lampin, Salt Lake City
On Aug 05, 2016
American Home Shield (AHS)
SO RELAXING TO KNOW THAT YOU WILL SEND SOMEONE TO FIX OUR PROBLEMS AS SOON AS YOU ARE ASKED!!!! SINCE I AM NOW CAREGIVING MY 88 YR OLD HUSBAND - IT IS REASSURING TO KNOW THAT YOU KNOW WHO TO SEND WHEN I REQUEST HELP! BLESSING ON YOU!
James Kramer, Salt Lake City
On Jul 07, 2016
American Home Shield (AHS)
We were having several electrical problems in our hose, it never occured to us that it was covered under or policy. I contacted AHS within days, the problems were fixed within days. The contractor was curtious, very professional & helpful with electrical $ saving tips. Above & beyond customer service/care.
Edwin Whitehead, Salt Lake City
On Nov 12, 2015
American Home Shield (AHS)
I have been an AHS customer for many years, at my home and Condo. When I was first told about AHS I couldn't believe, but the person who told me I knew and he gave me some information about AHS, and I called and bought it. The first call was on my A/C and they called and set an appointment. They came and checked the unit and fixed at once, left every thing cleaned up, Since that time I have used them many times with the same results, if they can't fix, they replace, this includes appliances, A/C Or heat, Electric or Plumbing, Washers, Dryers, It doesn't matter about age, no one comes and looks at your house about the things they insure if you have AHS.
Steve, Salt Lake City
On Oct 31, 2015
American Home Shield (AHS)
I have had a warranty with extra coverage from AHS for 7 years and recently renewed. During that time we had only few warranty issues on non-essential items. Last nite, Friday, the water heater cracked and we have no hot water and a substantial running leak. I called and placed a service request at 8am this morning. After no reply from the provider after 3 hrs, I called to find out they only work Mon-Fri. So I called AHS to arrange for an alternate service provider and am told that no hot water and a leaking heater is NOT AN EMERGENCY and if I don't hear from the provider by Wed (5 days) I should call back and they will schedule someone else. How any company can state that water running out of a cracked hot water tank inside your home does not constitute an EMERGENCY amazes me. And conveniently AHS decides in its sole opinion what constitutes an emergency and they do not list in my policy what "emergencies" are. Seems somewhat arbitrary and who says they couldn't say any situation was not an emergency. This is a huge gap that in my opinion makes the policy next to worthless if I can't get service for an emergency. Sounds like a "policy" that encourages the homeowner to have to seek alternate repair service so the homeowner pays for it and AHS doesn't have to spend anything. So be forewarned that having an AHS policy it may well not offer the coverage you might think you have. I wished I was aware of this before we kept renewing our policy. Now I have a broken water heater that is causing additional damage and being told by AHS there is nothing they can do (but in fact they are choosing not to do anything).
Maryann Fabich, Salt Lake City
On Aug 15, 2015
American Home Shield (AHS)
The contractor and his assistant were neat, clean and prompt. They repaired the light fixture in my laundry room and told me what size fluorescent bulbs to buy for both the laundry room and garage. Because I am a handicapped elderly person, they came back to install the new lights for me. At that time, we learned that the laundry room fixture needed a ballast as well and they took care of it right then.
James Sieme, Salt Lake City
On May 06, 2015
American Home Shield (AHS)
We had a problem with our dishwasher. The dishwasher was old and the part and repairs would have cost almost as much as a new one. We were offered the amount of the repair costs in cash to put toward a new dishwasher. We were very pleased with the courteous repairman and with our settlement with American Home Shield. We now have a new, more reliable and quieter appliance. Very satisfied with this experience.
Rene Singleton, Salt Lake City
On Feb 13, 2015
American Home Shield (AHS)
My oven stopped working within days of the Thanksgiving holiday and it was imperative that I have the oven repaired.The AHS customer service representative scheduled the repair within hours of my call. AHS' response time was was perfect. The part was ordered and sent directly to my home and it was installed within a few days. I was hosting Thanksgiving dinner this year and had family members coming in from different states. Thanksgiving could have been a disaster but my oven was repaired in record time.
Steven Rekedal, Salt Lake City
On Jan 12, 2015
American Home Shield (AHS)
AHS is our service resource for all of our house and pool repairs. We call, they respond. Their sub-contractors are pros. They come on time, work with excellent understanding of the equipment and tell us what our options are. They finish and back their work with follow-up visits if necessary, for instance with back-ordered parts.
Dave A, Salt Lake City
On Dec 03, 2014
American Home Shield (AHS)
The first contractor couldn't handle the job, so we had to wait for a second contractor to contact us and then schedule. They did a good job, but it just took 3-4 days longer than it should. This is the second time, for two different pieces of equipment, that we've had to have a second contractor come out.
Eric, Salt Lake City
On Jan 20, 2014
American Home Shield (AHS)
I would say that the service was great. I was called at 9:00 AM after putting in a request late at night and a time was set for later that day. The repairman showed up at the very beginning of the 2 hour window, which was great. He was very helpful and explained the problem to me as he fixed it.
Steve S, Salt Lake City
On Nov 28, 2013
American Home Shield (AHS)
The contractor responded quickly, informed me that the needed part would take about a week to obtain, called when it arrived, and completed the repair and properly. He also went 'beyond the call of duty' by showing me how to connect the Home Link on my new vehicle to raise/lower my garage door.
Valerie Short, salt lake city
On Aug 22, 2013
American Home Shield (AHS)
The electrician called very shortly after I placed a service request, and was able to come out a few hours later and make the necessary repairs. He was courteous, professional, and explained what he was doing.
Leonora Midgley, Salt Lake City
On Apr 06, 2012
American Home Shield (AHS)
This company's service was abysmal. It took forever to get through to them each time, and service was not provided as claimed. Each time I called I was on hold for at least a half hour, they didn't keep accurate records of of the service, and told me on repeated calls that service had been provided that had not been provided and had no record of my calling and telling them that service had not been provided. I could have done the work myself in less time.
