over 100,000 user reviews and research-intensive expert opinions.
The company offers a range of home warranty plans for homeowners and realtors. Also, with a strong network of top class technicians, customers are assured of timely repairs. All of First Premier Home Warranty plans are affordable and ensures customers with exceptional service.
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Dave A, Salt Lake City
On Dec 03, 2014
American Home Shield (AHS)
The first contractor couldn't handle the job, so we had to wait for a second contractor to contact us and then schedule. They did a good job, but it just took 3-4 days longer than it should. This is the second time, for two different pieces of equipment, that we've had to have a second contractor come out.
Eric, Salt Lake City
On Jan 20, 2014
American Home Shield (AHS)
I would say that the service was great. I was called at 9:00 AM after putting in a request late at night and a time was set for later that day. The repairman showed up at the very beginning of the 2 hour window, which was great. He was very helpful and explained the problem to me as he fixed it.
Steve S, Salt Lake City
On Nov 28, 2013
American Home Shield (AHS)
The contractor responded quickly, informed me that the needed part would take about a week to obtain, called when it arrived, and completed the repair and properly. He also went 'beyond the call of duty' by showing me how to connect the Home Link on my new vehicle to raise/lower my garage door.
Valerie Short, salt lake city
On Aug 22, 2013
American Home Shield (AHS)
The electrician called very shortly after I placed a service request, and was able to come out a few hours later and make the necessary repairs. He was courteous, professional, and explained what he was doing.
Leonora Midgley, Salt Lake City
On Apr 06, 2012
American Home Shield (AHS)
This company's service was abysmal. It took forever to get through to them each time, and service was not provided as claimed. Each time I called I was on hold for at least a half hour, they didn't keep accurate records of of the service, and told me on repeated calls that service had been provided that had not been provided and had no record of my calling and telling them that service had not been provided. I could have done the work myself in less time.