over 100,000 user reviews and research-intensive expert opinions.
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over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Chester
COUNTRY:
Chesterfield County
STATE:
VA
POPULATION:
44523
AREA CODE:
804
ZIP CODES COVERED:
23831, 23836,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in virginia
Betty Sigler, Chester
On May 09, 2022
American Home Shield (AHS)
Outstanding services and appointments meet with customer always with open communications for services rendered. I recomend AHS to anyone needing in home services. I have been using them for 5 years now and they have never let me down.
Trina Shaw, Chester
On Mar 09, 2021
American Home Shield (AHS)
Absolutely wonderful experience! **** came in and accessed my water heater. Another company looked at the sticker and it’s fate and told me it was so old I would need a new water heater probably around $2,600. ***** to the rescue... a fixed ignition switch and some kinda wire( see it didn’t matter that I knew nothing about water heaters) he fixed it ... 30 minutes tops!! Feels good to have someone not take advantage of an already awful situation . Thanks again
Theresa, Chester
On Oct 30, 2020
American Home Shield (AHS)
AHS sent CK Appliance Repair for the service on my dryer. Excellent CK customer service. Communicated every step of process and were very friendly. Their service technician was excellent. Dryer needed a part ordered and he ordered right on spot. He did put a temporary fix in until it came in. I was notified when part came in and technician installed and have not had any more issues. I highly recommend both.
Luke Vavra, Chester
On Aug 05, 2020
American Home Shield (AHS)
The repairman knew exactly what to look for. He quickly found the problems and took corrective actions. He was very polite and wore a face mask when inside my house.
Elmer Buard , Chester
On May 10, 2019
American Home Shield (AHS)
Unfortunately I have been with this company over 7 years and slowly go from 10 to 0. My AC has be out a week. I called AHS yesterday to investigate. Today I called again and stayed on the phone 50 min with one of their overseas call centers. I had no idea what the hell they were saying. So I got absolutely nothing resolved. I am not sure what type of scam they are running but if you expect to get quality service go somewhere else. Uspowmia@aol.com
Chandler Family, Chester
On May 05, 2019
American Home Shield (AHS)
Best purchase ever! We have used them twice so far since purchasing our house and they are always quick to schedule and have someone out here no matter the issue!
Neal, Chester
On Jan 12, 2019
American Home Shield (AHS)
AHS has a HUGE problem with reaching someone in customer service. They are replacing my microwave and asked me to call them back. I was on hold for 58 mins. They know it is a problem and they state that on their recording. That is unacceptable to be on hold that long but I needed to talk to them. Once you reach customer service they are fantastic and willing to assist. AHS handled everything and in a timely order. Customer service 5 stars reaching them 1.
Fidel, Chester
On Nov 13, 2017
American Home Shield (AHS)
My first experience was excellent all around. The service was done promptly and the service rep was very professional.
Font mason, Chester
On Jul 11, 2017
American Home Shield (AHS)
It has been 3 weeks since I contacted AHS about my ac being broke. They have sent out two different technicians and my ac isn\'t fixed yet and the last company said it will be another week before it will be fix. I think this is very poor business practice for a company that gets my money out of my account faithfully every month. Not to mention that this is the hottest week of the year in Va(105 heat index) and I have 2 little kids in my hot house. I call ASH and get put on hold for an hour and no one can solve my issue. This is not the company that I thought I was getting for home repairs. I have been a member for 5+ years but will consider another company if or when this situation is resolved.
Valerie Liggins, Chester
On Apr 07, 2014
American Home Shield (AHS)
I have been a customer since 2009. I was very satisfied with the service until the past year. This last occurrence was ridiculous. I had a major plumbing issue that resulted in extensive damage to my kitchen and the basement area. The water could not cut off from the inside and required a call to the fire dept (weekend) to cut the water off from the outside, resulting in no water to the entire house. Called insurance, call AHS. Contractors sent by insurance company arrived at my home within 2 hours. Contractor dispatched by AHS could not come to home until 36 hours later. We ended up paying for an independent contractor who was also at our home within 2 hours. I could not believe that this was considered an expedited call. Many independent contractors and companies offer warranty programs through their agencies and those contractors cover plumbing, heating, etc. It may cost more because of their specialty area, but his has shown me how much more worth it, it is. I rather pay the extra and get good quality contractors, then be placed in the line and not assessed properly according to the significance of the problem. This was beyond frustrating and disappointing. I am certainly glad that that the other contractors came to my home and resolved the immediate issue and was gone by 1:30pm. My dispatched plumber calls me the next day at 8:00am to come out that afternoon. Beyond ridiculous! The service AHS provides has been steadily going down. I am founding out more and more about the other warranty programs. They have got to be better than this.
