over 100,000 user reviews and research-intensive expert opinions.
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over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Lorton
COUNTRY:
Fairfax County
STATE:
VA
POPULATION:
32059
AREA CODE:
7,03,571
ZIP CODES COVERED:
22079, 22199,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in virginia
ANTONIOS MARIOS, LORTON
On Mar 28, 2018
American Home Shield (AHS)
This is one of the worst companys I had experience to work with! It\'s ok if you have a light bulb or a switch replace by them. But when it comes to some major repair they will give you the run around and never keep their word! We had a call place to them about 4 items that broke in our home One was the light bulb in the oven .second was the push switch button for the exhaust fan third was my dishwasher fourth was the washer and fourth was my water heater They came and they repair the bulb.the switch for the exhaust fan and the washer all minor repair When it came to dishwasher they told us that they cannot fix it .I ask them what do we do .the technician basically told us that we broke the dishwasher in purpose and we are on our own UNBELIEVABLE. Now on the last item the water heater. The technician come back and told us that we need to pay $1900 to have the water heater replace I dnt understand when I sign up with you you told us that the major repairs will be cover by you 100% this is unacceptable I ask them what about if I replace the water heater on my own can they give me the $1900 and I will find my own technician their response was that they will only pay me up to $800 and no more I think this is a disgrace and very dishonest people trying to rub people for money . By the way I called on my own 3 estimates from different companies to replace the water heater and they all came below $1900 .00 I have bein with them for 2 years and I always pay now that I need to have those items replace they dnt care I will change this water heater and I will run away from this company as fast as I can!!!!!
Timothy D Gulbick, Lorton
On Feb 27, 2018
American Home Shield (AHS)
This is the worst company I have ever dealt with. Our dishwasher was not working properly in mid December. They sent a person who said he could not fix it and would be back in touch. Weeks went by and we were finally told they would have to replace it. Weeks later they came out and said because we had copper pipe instead of braided hose they could not install it. That probably should have been communicated and I was told a good installer would have not had an issue with that. Not a big deal but our experience was starting to become borderline unacceptable. They told us they would send a plumber to fix it. A plumber comes out, has no idea why he was there. I explained and he said no way he could do that and ran out. Yet another waste of our time and terrible communication. I got upset and just had the braided hose taken care of myself. Weeks go by again and they show up with the wrong dishwasher. More time wasted. Another week or two and they showed up with the correct dishwasher. My wife missed work this time and it seemed okay. When I got home we realized it was leaking under the sink and the drain hose was not hooked up properly. I fixed the leak and tried to adjust the drain hose but it is still not draining. Every time I have to call them it takes an hour to speak with someone and they never have a good plan or are considerate of the fact that they messed up. I have to go back to square one. Now they tell me they will find a guy to inspect it but he may not be able to fix it. And they will get back to me to let me know when I can miss another day of work so they can give me another 4 hour window when they can make it out. Oh, and it is now about 2 1/2 months later. What a terrible experience.
Gail Hooks, Lorton
On Feb 23, 2018
American Home Shield (AHS)
I have had American Home Shield for the past five years on both of my properties and have had service with them several times over that period. Each time, I have had great service, timely response by contractors and I am extremely satisfied with the company and my policies.
