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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
hey are the leading home warranty provider in the industry. They have skilled and licensed technicians who top-notch services. A standout feature of their services is they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
Joan Free, Newport News
On Feb 22, 2021
American Home Shield (AHS)
I was pleased with **** reopening my closed work order from Friday . One recommendation would be a customer service option for issues other than the 4 on the promo menu . This required me talking to a real person & no customer service option . I contacted a live person by the option that I wanted to buy a new policy .
Rosalind Ryan, Newport News
On Oct 30, 2020
American Home Shield (AHS)
This was my first major appliance that I\'ve had replaced. I was a little hesitant, as a friend of mind just had a bad experience having her hot water tank replaced (diff home warranty). I went online, put in a request, Plumber came out, surveyed my tank and area, ordered me a new tank, it took a week, they came back and install it & i had hot water again. Very satisfied with the process. Now my friend has signed up with AHS!
Ericka Lee, Newport News
On Nov 03, 2019
American Home Shield (AHS)
AHS was truly awesome my faucets were stopped up. I put in a claim the same day it was assigned to a company. The next day I received a call to schedule an appt. My service guy came and out and was truly wonderful. Great service!!! I am a happy happy customer.
Rosalis Ramos, Newport News
On Oct 26, 2019
American Home Shield (AHS)
Great experience, my freezers ice maker broke , I made the claim online , received prompt service .My work schedule is a bit odd but they still made it a point to get to me before of after work . I loved the service and hospitality.
Bill Newton, Newport News
On Jul 21, 2019
American Home Shield (AHS)
Easy to schedule, quick contact from contractor (Appliance Repair Service), GREAT service and easy follow up! Totally removed the hassle of finding someone competent and qualified. Contractor called on Sunday evening to schedule Monday morning repair when part came in. Very unexpected (and greatly appreciated) level of service.
Sheryl Roselle, Newport News
On Jan 02, 2019
American Home Shield (AHS)
When my furnace stopped working Christmas night, I was concerned about how long we would be without heat. I called AHS the next day around 10am and by 1130am, the furnace was repaired. The technician, Rien, arrived promptly, was professional, and quickly identified the problem and repaired the furnace. I was really pleased with both Tien\'s work and AHS.
BBelle, Newport News
On Dec 21, 2018
American Home Shield (AHS)
When I Call ,,,,Always Excellent Customer Service!!!In my Line of Work,I can Deeply Understand..I Appreciate there Professional and Personableness with there Clients.They Sincerely took All Our Concerns into Consideration ????That Means Alot!!!!We left ....and We Regretted ?and Came right back to This Company!,We highly Recommend Over Others !! They work with Families ?????Thank You American Home Shield???
Ross, Newport News
On Nov 27, 2017
American Home Shield (AHS)
I contacted AHS via my Internet account on a Saturday and less than 24 hours later the company was calling to schedule an appointment for the following day. The AHS technician was professional. He contacted me when he was on the way. This was within the 4 hour window the company provided. The technician repaired the problem in less than 1 hour. He cleaned the area prior departing. AHS insurance is worth it. I've had it for 15 years and I'm satisfied with the service.
Gerard Cooper, Newport News
On Jun 14, 2016
American Home Shield (AHS)
We used American Home Shield to have our heating and AC unit serviced for the season. Your customer service team were prompt and courteous in helping us find a local contractor for the task. The contractor arrived as scheduled and our unit serviced to our satisfaction. We are so pleased with the service received through American Home Shield that we have another property that we have acquired a contract for. Keep up the good work!
Twila Washington, Newport News
On Oct 08, 2014
American Home Shield (AHS)
We noticed a leak coming from our bathtub. We called AHS and they expedited the call right away. The contractor called within 4 hours of us contacting AHS. They were able to come to the residence in a matter of hours. The service professional was a little aloof and not too friendly. He was not clean and his pants exposed his bottom. He diagnosed the problem very well. He had to order some parts and returned to our residence the following day and fixed the problem.
Nicole Smith, Newport news
On Jan 21, 2014
American Home Shield (AHS)
I had a good recent experience with American Home Shield. My heat pump was not working properly and the contractors that came over were very professional and clean. They explained the service they were going to provide and did it in a timely manner. Whenever I contacted AHS, I heard from them within 1-2 days. I was very happy with the service and how quick the response was from AHS and the contractor. I only had to call AHS one time to check the status of my service.
J. Bauserman, Newport News
On Nov 26, 2013
American Home Shield (AHS)
Budget Plumbing & Drain Cleaning was very timely in reply to my email request. They quickly diagnosed the problem and concluded that I needed a new garbage disposal. As soon as they got the authorization from AHS, they expertly installed my disposal. The contractor was well-groomed, courteous, and professional during his entire visit. He thoroughly explained the warranty on the new disposal and reminded me how to correctly use the new disposal. I would happily have them complete any future plumbing needs in my household and would gladly recommend them to anyone.
G. Jones, Newport News
On Jun 21, 2012
American Home Shield (AHS)
DO NOT GET THIS SERVICE!!!!!!!! This is my first home and my first experience with a home warranty company, and this has me counting down until I can move on. The customer service made me feel as though they had better things to do when I called. The did not listen when I said I had an issue with the company they sent to fix my AC came out several times when I told AHS and DuVaul Heating that I would be unable to make the times they both gave me a time they knew I wouldn't be able to make. The AC company even lied about what time they arrived also. My experience with AHS is not an isolated incident and I recommend reading ALL reviews from all companies and not choosing AHS.
David Peraza, Newport News
On Apr 02, 2012
American Home Shield (AHS)
I had AHS for over 5 years. Never use it until the last 3 years, for small plumbing here and there. Last month the water heater went back. Its took 7 Phone calls 4 Weeks and an formal complaint with the BBB of Virginia to get them moving. After all I finish installing the water heater by an external contractor, with their (AHS) approval for $501 USD replacement and installation. I just got the payment for the cash-out option check for $322.50 after going thur the Local JAG office. Now AHS is under review by the Arms Force for bad business again military personnel. If the US Government wont do business with them, why you should.
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